Frost Auto Restoration Techniques Reviews 1,949

Fast service and quality products! Both times I've ordered from Frost the orders have arrived very quickly and I have been very happy with the results!

Excellent product and at a great price with very fast delivery

Excellent service, thanks.

Very knowledgeable.
Extremely excellent service.
Next day delivery.
Thank you so much.

I don’t usually leave negative reviews, and I’ve gone back and forth about posting this one. The reason being, I’ve had no luck getting updates through emails about an ongoing issue with an order — and it’s starting to get frustrating.

First off, I want to say that Frost offers a fantastic range of products for auto restoration. I regularly buy paints, cleaners, rust treatments, and sheet metal from them, and I’ve always been happy with the quality. I wouldn’t hesitate to recommend them based on those products alone, and I’ll likely continue to order from them in the future.

That said, I placed an order for some Eastwood throatless electric shears back in early March. Unfortunately, they arrived faulty and had to be sent back for a replacement. Since then, it’s been a bit of a mess. Frost didn’t have any replacements in stock at the time, and now — months later in July — I’m still waiting. Every time I email for an update, the expected arrival date changes. What’s worse is that there’s no communication unless I reach out first. I’ve sent three separate emails over three months, and I’m still without the shears.

I get that some of their products come from the States and that delays happen, but from a customer service perspective, this has been really disappointing — especially as a regular customer. It’s frustrating feeling like if I didn’t chase them up every month, I might be forgotten entirely, without a refund or replacement.

To be clear, I still recommend Frost for their product range — they really do offer some great stuff. But this particular situation has been a letdown.

Fantastic range of products and super helpful staff. Order was delivered the next day on free shipping. Definitely the paint supplier of choice! Any questions just give them a call...Excellent!

Excellent products delivered without any problems

The product I ordered arrived safely and was dispatched in good time

FANTASTIC SERVICE AND GREAT COMMUNICATION 👍 👌 👏

Excellent service, excellent product

Quick delivery; quality products from car cleaning (Griots).

Easy to use website, fantastic items for sale. Arrived quickly and well packaged. Great service from a great team

In comparison to "other" systems this is a first-class product that seriously leaves the others trailing in its wake. The quality is superb although the process needs to be followed to the letter.
Cannot heap enough praise on Frost Auto Restoration products. Also, customer service is outstanding nothing is too much trouble.

Very happy with product and the fast delivery I would definitely use them again
Kind regards, Simon

This was the first time I used this company. I was searching for a specific product which this company happened to supply. The product information on their website was spot on and made me feel confident to purchase. When the product arrived it was exactly what I wanted and could not be happier with it. Prior to delivery, needed to contact them for updated information and their response was almost instantaneous and very helpful. I have no problem in recommending this company to anyone and I will make them my first call on any future needs.

Ordered and paid for the oil online in the evening and the next day I drove to Haydock and picked it up. No fuss. No bother. I would highly recommend this company.

Excellent service, thank you.