I have rented in FriendlyHousing for 2 years now. They never solved issues I had with my room or the house. The landlords are really mean and rude. They even threatened to throw my things away once ev... See more
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I payed money for account and they didnt make me na account and didnt answering not helping....wery Bad experinces with this makelars
Terrible company. Complete rip off with awful customer service. Stay anywhere else!! FOLLOW UP: I did contact you like you tell everyone to who tells the truth about "Friendly" rentals and got no r... See more
Company replied
They offered vouchers for the cancellation of my booking last year due to the pandemic and are saying that it expires now when I still can't travel unless I give them a booking for next year. This is... See more
Company details
Information provided by various external sources
With our main office based in Barcelona we are market leaders in short and medium-term apartment rental since 2003. In September 2016 we joined the NOVASOL Group, part of Wyndham Vacation Rentals and are now part of one of the biggest holiday rental companies in Europe. We offer the best alternative to hotels in more than 20 destinations in Europe and America. Our goal is to ensure our clients feel at home during their stay in one of our apartments which is why we strive hard to go the extra mile to meet their needs.
Contact info
Pasaje Sert 1, 08003, Barcelona, Spain
- (34) 932 688 052
- marketing@friendlyrentals.com
- www.friendlyrentals.com
Hasn’t replied to negative reviews
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I have rented in FriendlyHousing for 2…
I have rented in FriendlyHousing for 2 years now. They never solved issues I had with my room or the house. The landlords are really mean and rude. They even threatened to throw my things away once even though I did nothing wrong. If I had some issue in the house, the landlord and the agency tried to get away with it by not replying and let me wait for more then a month, but then when I did something they immediately complain and threaten. And my issues of course were never solved. I tried to rent a new house, and of course, since I live in Eindhoven I apply for approx. 10 properties in Friendly Housing. I subscribed to their excellent profile but they don't even give me a viewing because they said "there are too many candidates".
I payed money for account and they…
I payed money for account and they didnt make me na account and didnt answering not helping....wery Bad experinces with this makelars
Awful
Awful! We have booked a trip in 2020 but could not come cos of all borders were closed.. Friendly rental just took the deposition and promised me that we can use it late. Now when i wanted to use the voucher i got the answer that it is expired… So we lost the money and it was no trip…
Great apartment - clean&quiet
Great apartment complex, great apartment. Very clean and well looked after. Staff was also helpful. Definitely a good home for a long terms stay.
Expiring vouchers for Covid
They offered vouchers for the cancellation of my booking last year due to the pandemic and are saying that it expires now when I still can't travel unless I give them a booking for next year. This is an unreasonable request as no one know what will happen in a year anymore let alone a months time. They should at least offer partial refund instead of taking money and saying you have to pre-book now to use the "voucher". They need to improve how they handle future situations that is not simply offering a timed voucher for such an unknown situation.
I've ordered a tea pot on the 5th June…
I've ordered a tea pot on the 5th June for father's Day & still haven't received it.
20 days of waiting...
Very disappointed.

Reply from Friendly Rentals
COVID- 19 GREED
COVID- 19 GREED. This place is awful. We are in the midst of coronavirus and they will not refund our deposit. Our travel to Spain was June 30-July 30 with our last week staying in a friendly rental property. My two stepdaughters have Diabetes Type 1 and my mother and her husband are elderly. There is no way we will be risking their lives to travel to Spain this summer but (not so) friendly rentals will not refund us. I emailed a second time after much news in the world has changed and Spain has announced a two-phase reopening of the economy and the staff member was rude saying "as previously stated.." So basically they are greedy and bad news. My husband is from Spain and we travel annually with a beach home south of Barcelona, however, we always spend at least a week in Barcelona, never again with these people!

Reply from Friendly Rentals
Bad Conditions !
Zero attention towards their tenants (particularly students that live in misery and poor conditions) Not once did they took the time and effort to improve living conditions. Bad communication. They care only for the landlord's opinion and not for the tenants's opinion. UNfriendly housing

Reply from Friendly Rentals
Apartment in excellent location.
Just visited Barcelona and stayed in
Just visited Barcelona and stayed in. A friendly rentals apartment. Can’t fault the company from start to finish.

Reply from Friendly Rentals
Our family had a wonderful stay at this…
Our family had a wonderful stay at this property and highly recommend to anyone staying in Madrid. It was the perfect size for a family of 4 (2 bedrooms, 2 bathroom), very well equipped, and perfectly located for walking to the main sites. We enjoyed our visit to Madrid and will definitely stay here again when in Madrid.

Reply from Friendly Rentals
Our apartment is very functional for…
The apartment was very functional for us.The location was good buses and the subway were nearby. The apartment was quiet. The apartment was on the sunrise side. Wifi could have worked better. There is already some wear and tear in the apartment, but it didn't hurt us.
The apartment was bright. I also liked that the apartment didn't have a subway bustle, like the downtown apartment we had last time next to Plaza Catalunya. I think the beds were good.
Friendly Rental staff is friendly and knowledgeable.

Reply from Friendly Rentals
Stylish studio apartment next to Las Ramblas
Our accommodation was spotlessly clean and in the perfact area of the city. Close to Las Ramblas and all the main areas.
Collection of keys was easy and we were kept informed prior to our trip.
A welcome pack of tea,coffee,salt,sugar,pepper and oil was waiting in the apartment always a nice touch.

Reply from Friendly Rentals
The location is great!
The location is great! Elevator in the building helped a lot. The apartment was clean, but the shower doors were loose and not easy to close. Not enough toiletries for 4 people were provided, we had to buy soap, shampoo and toilet paper. The towels were clean. Collecting the keys at a different location was inconvenient.

Reply from Friendly Rentals
Lovely Stay at Friendly Rentals Manel
From start to finish our stay in Barcelona was made special by the quirky apartment we stay in. It had everything a family would need to live there permanently. They also put in a few nice touches like a bag of some basic's , I.e tea bags, coffee, sugar, shampoo, toilet rolls etc just enough to do until you got to the shop. The apartment was in a lovely area with everything very close by. Aldi, Pharmacy and some lovely restaurants. I love the apartment décor and felt it added to the charm. My children loved it as well and enjoyed staying in the bunk beds. Bedding and towels was also provided which help with luggage allowance. All in All I would recommend this company as from Checking in to Checking out we couldn't ask for a better service and we would definitely return.

Reply from Friendly Rentals

Reply from Friendly Rentals
Appartement très moderne et très bien…
Appartement très moderne et très bien placé dans le centre de la ville à moins de 5 minutes à pieds de la rue principale. Tout les équipements sont modernes et fonctionnelles et l'accès y est très simple et sécurisé dans un quartier très calme et frais, parfait pour des jours chaud.
La literie de la chambre est complète et très confortable, de plus, le canapé du salon qui est énorme peu accueillir facilement 2 personnes, donc très fonctionnelle pour 4 personnes.
Je recommande fortement cet appartement pour son niveau qualité/prix qui est imbattable au vue des prestations fournis.
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Very modern and very well located apartment in the center of town less than 5 minutes walk from the main street. All the equipment is modern and functional and access is very simple and secure in a very quiet and cool area, perfect for hot days.
The bedding in the bedroom is complete and very comfortable, in addition, the living room sofa which is huge can easily accommodate 2 people, so very functional for 4 people.
I highly recommend this apartment for its quality / price level which is unbeatable in view of the services provided.

Reply from Friendly Rentals
Had a great stay in Barcelona recently
Had a great stay in Barcelona recently. Rented a 2-bedroom unit with Friendly Rentals Dover. Its location is superb, safe and near many amenities eg Urgell metro station, eateries and supermarkets. Best is having the bus stop for the airport bus pickup to the airport, just at the doorstep.
Will definitely use the facility again if coming back for future visits to Barcelona.....hola!!!!

Reply from Friendly Rentals
Excellent in ubication and it was…
Excellent in ubication and it was comfortable and clean, has everything that you need.

Reply from Friendly Rentals
greatest location
clean apartment, excellent service , and greatest location!

Reply from Friendly Rentals
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