Oil changed but didn't readd oil
Took my 2018 GMC Denali to Friendly Chevrolet in Springfield IL on the 21st of May 2025 for an oil change. Once i made it back to my destination, I got a low oil/add oil notification on my truck so I called them. They asked if I checked the dip stick, I informed them that I just paid them $200 for oil change service and shouldn't have to. I later checked and the dip stick was boned dry. They drained it but didn't add any back. They had it towed back to the dealership, added oil, drove it into their shop, did whatever and gave me my keys back. I told them that I just drove a diesel 70 MPHs about 15 miles with no oil and all you want to do is add oil and hand my keys back to me and call it a day? I had to hang around but eventually spoke with a manager and he sided with the service manager "Stating that the diesel mechanic said it had 7 quarts in it and they only added 3 more. Also that the dip stick won't register any oil if it is 3 quarts low...." That's the biggest bunch of bull I've heard in a while. I responded that it just got towed 70 + mph's on a flatbed on the interstate, loaded and unloaded of that flatbed and the dipstick was still dry. Make that make sense. Now I have to wait until the inevitable (engine failure) to get them to do the right thing. Beware!!!!
