DO NOT USE THIS SERVICE
DO NOT USE THIS SERVICE – SCAMMERS!
I would strongly advise anyone considering using this company to look elsewhere.
They were more than happy to take our $495 payment on the day, despite arriving 3 hours late to the scheduled appointment. I received no communication whatsoever until I contacted them myself for an update, at which point I was told they had car trouble.
The man then went into our roof and was gone within approximately 5 minutes. We were told to give it a month and contact them if the pest problem hadn't improved.
A month later, the pests were still in our roof, so we contacted them again. Since then, we have been repeatedly given dates and times that someone would attend, only for them not to show up.
After receiving no resolution, we decided to inspect the roof ourselves, only to find a single small rat bait station sitting right next to the manhole.
The lack of professionalism, communication and accountability has been absolutely appalling. We paid for a service that has clearly not resolved the problem, and the company has made little to no effort to rectify the situation.
I feel completely ripped off and would not recommend this company to anyone. Save yourself the money, time and frustration and go elsewhere.



