FreightPros Reviews 

256
•
TrustScore 1.5 out of 5

1.7

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Rated 1 out of 5 stars

Overpriced, no responses on the ads that you post. All the drivers are with SAP record and a lot of violations.

Rated 2 out of 5 stars

Competitive prices. I did a terminal to terminal shipment from Grand Rapids, MI to Fort Smith AR. Both are decent sized cities with many many freight terminals. They did not tell me until after I h... See more

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Rated 1 out of 5 stars

Worst company I have ever had the pain of doing business with. They are deceitful, unethical, and lie directly to you. We were overcharged for services not received and when we tried to dispute, they... See more

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Rated 1 out of 5 stars

I do not recall even using this company to ship anything at all but somehow i get 275 removed from my bank account when if i shipped anything, it would have been 6 months prior to recieving this extra... See more

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1.7

Bad

TrustScore 1.5 out of 5

256 reviews

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1.7

All reviews

(256)

1 review in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great job getting my construction…

Great job getting my construction material picked-up and delivered to the job site, Will definitely use them in the future.

25 May 2021
FreightPros logo

Reply from FreightPros

We're so glad you enjoyed your experience, Thanks for shipping with FreightPros! We look forward to continue working with you.

Rated 5 out of 5 stars

Favorite freight broker

When I speak to Freight Pros for my shipping needs I refer to myself as "shipping for dummies" because that's how little I know. They make shipping easy and simple - from scheduling a shipment, figuring out what on earth is an NMFC code is, or advise on which freight line to use. Customer service is great, always friendly and always willing to help. 10 out of 10 recommend. Thank you Freight Pros!

8 April 2021
Unprompted review
Rated 5 out of 5 stars

Thankful for the help.

I'm a proud grandfather of a beautiful 2 year old girl located in Oregon . I made a toddler bed for her this past Christmas and needed a way to ship it to her from North Carolina. I located Pro Freight
online and found them to be so polite and helpful in all aspects of the process. The quote was more than fair and I'm so very thankful to Janeth, Gareth and David for the help they gave me. I will definitely use this service again going forward.

1 April 2021
Unprompted review
Rated 5 out of 5 stars

Great customer service

Great customer service! Been using for over 5 months and with the cost of shipping LTL they are spot on. Would highly recommend to try them out if you haven't.

31 March 2021
Unprompted review
Rated 5 out of 5 stars

Saves your company money and hassle, advocates for you

We have been working with FreightPros since 2020. I have a main contact person, Kory, and two extra supports, Andy and Jazz. I enjoy working with them. I have had no issues, their bedside manner is professional and kind, they are all great listeners and go to great lengths to help and exceed my needs. Their pricing is extremely competitive if not lower than our current brokers, Global Tranz and Coyote. Our shipments vary on pallet quantity and shipment dates and they always have us covered. They have a quick response time so you aren't waiting days. I would recommend this to any company looking for good rates with good service. Their portal is easy to use but if there is a problem, they will help. Documentation and updates are sent automatically and invoicing is quick. They are great LTL providers.

**Added note after posting: We had an issue with one of the carriers and have been working with Audrey Cyr. Freight Pros was not at fault but Audrey worked extremely hard to find our load a carrier lost. She called twice a day with updates on her communications with the carriers. She was very responsive with calls and emails and escalated the issue. She is continuing to work with us as we go through the claims process. This is exactly why working with FreightPros is the best. Their people are wonderful and advocate for their customers. I cannot recommend them to enough people.

19 March 2021
Unprompted review
Rated 5 out of 5 stars

Outstanding Company

As a manufacturer we ship out product on a daily basis. We have trusted FreightPros for years. Their attitudes and service are top notch. Jazz Mangham, our account manager, has always remained reliable, prompt and efficient to all our shipping needs and concerns...an additional shout out for Audrey Cyr also !
Thanks to all

16 March 2021
Unprompted review
Rated 5 out of 5 stars

I have found a lifetime provider

I have found a lifetime provider for freight shipping now. Selena has been a big part of that decision, she is just so dang helpful and always looking out for my best interest. Thanks again Selena, and this is the place to get your freight shipped!

16 March 2021
Unprompted review
Rated 5 out of 5 stars

What a company!!!

Just began shipping with FreightPros and I'm beyond impressed with their level of customer service and attentiveness. Highly recommend shipping with these guys!

5 February 2021
Unprompted review
Rated 5 out of 5 stars

FreightPros is THE BEST

FreightPros is so easy to use and they customer service is simply amazing. I am able to see multiple quotes from multiple shipping companies and offer the cheapest option to my clients.

2 February 2021
Unprompted review
Rated 5 out of 5 stars

Janeth is magic.

I needed to move 249 mostly heavy boxes of hardcover books from Sioux Falls, SD, to Rapid City, SD, in the middle of the winter. Janeth worked her magic, and the job was done. If everyone with whom I have worked would have been as efficient as Janeth, I would be 35.5 years old and not 71!

28 January 2021
Unprompted review
Rated 5 out of 5 stars

I would definitely recommend FreightPros

We've been using FreightPros for about 6 months now and it has been a very good experience. Their customer service is excellent and their web site is a pleasure to use and very helpful in managing shipments. They have helped streamline our shipping operations and have saved us money at the same time.
I definitely recommend them for your shipping needs.

28 January 2021
Unprompted review
Rated 5 out of 5 stars

My company has switched to Freight Pros…

My company has switched to Freight Pros within the last 14 months. The customer service is worth every penny. Busy professionals do not have time to deal with shipping problems. Even during the holidays I received exceptional help. I hope to always recommend them.

20 January 2021
Unprompted review

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