FreeDiscussions S.r.l. Reviews 1,333

TrustScore 4.5 out of 5

4.4

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Rated 4 out of 5 stars

Content is actual. Most of articles can be found in a rather fast way. Although a lot of the content ie movies, are dubbed in German language. In my opinion a bit too much, nevertheless most of... See more

Company replied

Rated 4 out of 5 stars

I had an issue with my account. I wrote an email to customer service and the Rep. I corresponded with was knowledgeable, understanding and attentive,. She patiently waited as I explained my problem,... See more

Company replied

Rated 5 out of 5 stars

I notice people here complaining about being billed after the free trial period. I had the same experience and found myself unable to cancel the subscription within the 14 day free trial period as I d... See more

Company replied

Rated 5 out of 5 stars

I have always found the service great for some years now. One item I do not understand is why the files are so large now when the quality is basically the same as a few years ago with smaller files.

Company replied

Company details

  1. Internet Service Provider
  2. Internet Provider

Written by the company

At FreeDiscussions.com, we believe in the power of open, honest, and respectful dialogue. Our platform provides a space for people from all walks of life to come together and exchange ideas on a wide range of topics — from current events and politics to personal experiences, culture, and beyond. Our mission is to foster real conversations in a digital world that often lacks depth. We encourage diversity of thought and promote an inclusive environment where every voice can be heard — as long as it contributes constructively and respectfully. FreeDiscussions.com is more than just a forum — it’s a place to connect, to challenge perspectives, and to grow through discussion. Whether you want to share your views, ask questions, or simply read what others are thinking, you’ll find a home here. Join us and be part of a growing community that values genuine conversation, mutual respect, and the freedom to speak your mind.


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4.4

Excellent

TrustScore 4.5 out of 5

1K reviews

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Rated 1 out of 5 stars

THEY SCAMMED ME OF $111 !!

THEY SCAMMED ME OF $111 !!!
They say I was subscribed to them and yet I can't even login to my so called subscription I want an immediate refund they claim that I have paid for something that I'm not even getting they basically stole money from me, since they claim that I have paid $111 why can't I use the service worst website of my life

Update: Website remains a scam, claims they gave me a refund I have not received anything to date , dont trust them

Update 2: I emailed them that I didn't receive any refund then they claim they refunded me , seriously? , the website remains a scamming enterprise

22 November 2024
Unprompted review
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Reply from FreeDiscussions S.r.l.

Hello Caitlin, you can see our Terms and Conditions anytime on our Website, which we also communicate during registration and after it in an e-mail. We also explain how you can use the service. If you have not read our explanation, it does not mean, that our service a scam is. This can be proved from our customers, who use our services for years. You can contact our customer service for possible solutions. We are happy about your inquiry.

Update: Hello Caitlin, we initiated a full refund on January 28th. We hope that you will receive it soon and our apologies for the inconvenience caused.

Rated 4 out of 5 stars

Refunded

The company have refunded my money
After an initial request. After some confusion I have received a full refund in my pay pal account
This is a much improved experience

14 September 2024
Unprompted review
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Reply from FreeDiscussions S.r.l.

Hello Sam, we only charge our customers, who have created an access to the Usenet on our homepage. We explain on our website how our service works and after registration you also get an e-mail with this explanation and your login credentials. It is also explained, how your subscription works and what you need to use it. You get also every information about the cancellation, notice period and the right for a withdrawal in 14 days.
We offer the first 14 days also free of charge, that you can try us and decide if you wanted to keep your subscription or to cancel it. It is really unfortunate, that you have not used your deadlines and simply cancel the free trial.

Update: Hello Sam, we still want to find you a solution in your case. Please check your e-mails, as our customer service will contact you.

Rated 1 out of 5 stars

i didn't sign up for their website and…

i didn't sign up for their website and don't even know what it is - I made them aware of this and they still attempted to take payment. I am a disabled man as well. I have informed the police

3 October 2024
Unprompted review
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Reply from FreeDiscussions S.r.l.

Hello, we take your review seriously and the police will surely contact us for the data. We will cooperate with them of course. You can also send us an inquiry with the filed complaint to our e-mail address.

Rated 1 out of 5 stars

Used a 14 day trial but then didnt let…

Used a 14 day trial but then didnt let me login so i could cancel but i used paypal so i could cancel

23 October 2024
Unprompted review
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Reply from FreeDiscussions S.r.l.

Hello Gustav, you do not need to log in to cancel. Just write us an e-mail, or use the contact or cancellation form. You can also call us. If you want to log in, you can also reset your password anytime. We are happy to help you.

Rated 1 out of 5 stars

I didnt registered for anything why my…

I didnt registered for anything why my debit card charging 419aed!!!!

13 October 2024
Unprompted review
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Reply from FreeDiscussions S.r.l.

Hello, we have asked for your account details to find your account and check what exactly has happened. Unfortunately we have not got any information here from you so we are not able to see the details.
Generally you register on our website and fill your own personal data in and choose a payment method to our service. We explain on our website how our service works and after registration you also get an e-mail with this explanation and your login credentials. It is also explained, how your subscription works and what you need to use it. You get also every information about the cancellation, notice period and the right for a withdrawal in 14 days.
We offer the first 14 days also free of charge, that you can try us and decide if you wanted to keep your subscription or to cancel it. It is really unfortunate, that you have not used your deadlines and simply cancel the free trial.

Rated 1 out of 5 stars

I was charged for this never signed up…

I was charged for this never signed up for it. Don’t even know what it is they won’t contact me back and it cost now 170
Dollars because to overdrafted my account. I want a refund this horrible they do this to people

23 September 2024
Unprompted review
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Reply from FreeDiscussions S.r.l.

Hello Consumer, we take your review really serious. Please contact our customer service to find a solution or to be able to explain what happened.

Rated 1 out of 5 stars

Very bad site ..... scam

Very bad site .....
They give you some days free but than block your account so you must pay for a complete year .....

So look out......

23 September 2024
Unprompted review
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Reply from FreeDiscussions S.r.l.

Hello Ed, we offer our free trial with 14 days to test our service and if you don't like it you can simply cancel your account. Otherwise it will be renewed with the chosen plan and price. You have verified the automatic renewal during registration.
Anyway you do not have to log in to send us a cancellation, which you can do on many ways.
As soon as a subscription will be paid, the access will be enabled again. We thank you for your understanding.

Rated 1 out of 5 stars

charged for account I never created and tried cancelling

I received an email stating that I was successfully signed up for a "free subscription." When I read the email (THE VERY NEXT DAY) I reached out to let them know that it was not I that had registered and wanted the account to be cancelled and closed. Fast forward to this month, I was shocked to see I had a charge from a subscription that I did not have and HAVE NEVER used. This time I went straight through their webpage (I had to request a pw change b/c I had no idea what the site was even for as I did not sign up the first time) and let them know there was an issue as I had not ever subscribed, used, or anything. I got a response stating that they just received the cancellation and could not refund my money. I did not JUST cancel it that day...I sent a request for them to review and see that I should have been cancelled AUGUST 25TH as I never signed up for the account. I have responded with this information AGAIN and also posited that they should be able to check the program/subscription/whatever this is and see that I have never used it a single time and therefore should have no problem cancelling as they would not have lost anything from me (EVEN THOUGH IT SHOULD HAVE BEEN CANCELLED ON THE FIRST REQUEST). I still have no idea what this site/subscription/whatever actually is for

9 September 2024
Unprompted review
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Reply from FreeDiscussions S.r.l.

Hello Shelly, we take your review really serious and therefore please send us your cancellation (an original photo from your cancellation request) to our e-mail address that we can investigate your case and the possibility for the refund. We that you for your help!

Rated 4 out of 5 stars

Someone registered with my email…

Someone registered with my email address to freediscussions. I wrote them several times, starting with the first registration email, that i didn't sign up they completely ignored my emails complaining about the abuse of my email address.

EDIT: Increase from 1 to 4 stars. After this review they replied in under 24 hours to my last email, apologized for the inconvenience and deleted my email address from their system.

23 August 2024
Unprompted review
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Reply from FreeDiscussions S.r.l.

Hello T.W., we have sent you an inquiry trough Trustpilot to be able to give us some information. We take your review seriously and want to investigate your case.

Rated 1 out of 5 stars

Don't use

Just for your information, they are ran by the the Usenet business and FreeDiscussions is like an alias for them to go by another name but its all the same grift. I signed up to the 14 day free trial in order to download a file that they stated would be available to me if i signed up for a free trial but it ended up being non-existent and I didnt receive any confirmation emails for a sign up plus I couldn't log back in so i moved on. It wasn't until 2 weeks after that I was charged on the LAST day of the free trial June 6th 2024 and only then did I see a sign up email in my Spam/Junk email folder from an unknown email. Every other email from them after that came through to my regular email but the email with my "appointed" username that I needed in order to log in to cancel my free trial was hidden in the Spam so I wouldn't be able to cancel unless I had it. I didn't receive a confirmation sign up from PayPal either so I didn't know the subscription was active and wasn't able to log into the account to use the service at all. Now I've been charged a yearly 99€ fee for a service I have not used and have no plans on using. I contacted them via their garbage cancellation form to cancel my account and the payment. You can't even cancel by just pressing a button. You have to fill out a form and wait for them to respond or ring down their phone until they answer. So unless you cancel via PayPal before they charge you, they will take your money, and by the looks of other experiences I read going back 10 years ago, they ignore you.

So I submitted the cancelation form for canceling and on the website it says they don't respond on weekends but I submitted my form Thursday evening and didn't get a response the next day, Friday, but literally minutes after I created a dispute with PayPal on Saturday morning, I received a subscription cancellation email. So they had the ability to respond to me from before but only did once PayPal got involved just like some of the other experiences I've read. They didn't refund my money either but by the laws of the universe hopefully they'll get their comeuppance one day.

4 June 2024
Unprompted review
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Reply from FreeDiscussions S.r.l.

Hello, we thank you for your review.
We offer our free trial, to let you test our service and you can of course cancel it directly if you have not found what you were looking for or if you did not like our service.
The charge will happen only after the free trial. Our system works correctly and won't charge anyone before the extension, unless you have booked a plan directly yourself.
You can also send us an e-mail with your cancellation, you are not forced to use the form or to call us.
We are sorry that every written request need some time to be answered and thank you for your understanding. Anyway the answer time does not have any influence to your cancellation, if it was due in time or not, it depends only from you.
We have sent you a request trough Trustpilot and please give us your customer number and e-mail address that we can check your account.

Rated 1 out of 5 stars

Freediscussions a scam site

I was recently charged €99.96 to my Paypal account for a subscription to an unknown product/service, (what even is Freediscussions ?) from Freediscussions. The company claims that I registered a free trial period, which I have never done, which then turned into a subscription. The company also cannot show that any registration has been made and when I ask for a copy of the order they cannot send one. Not so surprising since I never placed an order. If you have been the victim of the same fraud, report it to the police so that no one else is affected!!!

13 May 2024
Unprompted review
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Reply from FreeDiscussions S.r.l.

Hello Karin, generally you visit us and register on our website and fill your own personal data with your e-mail address in and choose a payment method to our service. Therefore, it is not possible to register accidentally for our service.
After registration, you get immediately your access data and the Verification with the Terms and Conditions.
In this e-mail, you also get some help how you can start using your Usenet access. You can find this explanation with the whole terms and conditions on our website too.
You get every information about the cancellation, notice period and the right for a withdrawal in 14 days too. We offer the first 14 days also free of charge, that you can try us and decide if you wanted to keep your subscription or to cancel it.
We can sure send you the proof about your registration anytime.
We hope, that our customer service has already helped you with your cancellation. We thank you for your understanding and wish you a nice day!

Rated 1 out of 5 stars

They have sent me to a debt collector…

They have sent me to a debt collector for something I haven’t even asked for. I have had en email this morning asking for €134 off a debt collector. What a joke! You won’t get a penny out of my you absolute scam artists

21 May 2024
Unprompted review
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Reply from FreeDiscussions S.r.l.

Hello James, in a case such as yours exists an active contract with an open invoice. We inform our customers several times, if there was an open invoice to avoid the interaction of a collecting company. Unfortunately if a customer still has not paid, the open invoice will be forwarded after a certain time to a collecting company. We thank you for your understanding.
As we are not a scam company, you can find information how our service works anytime on our website. You can also find there our Terms and Conditions, which you have also got after your registration directly to your e-mail address.
We thank you for your understanding and our apologies for any inconvenience caused because you have not paid your last bill.

Rated 1 out of 5 stars

Scammers! Don't trust them

If I could give negative stars, I would.

Tried the free trial, it was said that it would be a monthly billing.

I got billed 100€ and I can't find ANY info! No email, no contract,... How the F*** am I supposed to stop this now? I can't even ask for my money back because I don't have a customer number!!!

I tried login in, but the email to set a new password has never arrived in my inbox. It's not even in my spam folder.

This is a true scam. Your company should be shut down!

8 May 2024
Unprompted review
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Reply from FreeDiscussions S.r.l.

Hello, we have asked for your account details to find your account and check what exactly has happened.
Generally you register on our website and fill your own personal data with your e-mail address in and choose a payment method to our service. Is it possible, that you have made a mistake in your e-mail address during registration?
We explain on our website how our service works and after registration you also get an e-mail with this explanation and your login credentials. It is also explained, how your subscription works and what you need to use it. You get also every information about the cancellation, notice period and the right for a withdrawal in 14 days. You can find these terms and conditions also clearly on our website.
We offer the first 14 days also free of charge, that you can try us and decide if you wanted to keep your subscription or to cancel it.
Please contact our customer service under info@freediscussions.com. We are happy to help you and clear the situation.

Rated 3 out of 5 stars

No response for cancellation

Hi, recently I opted for the free trial in 02.05.2024, and after one day of use, I sent an email for cancellation. I didn't recieved any response. I need as quick as possible a response, because I will not continue using the free trial and pay afterwards against my will. Edit: Today they cancelled my free trial, I recieved a confirmation mail for that. (05.02.24)

3 May 2024
Unprompted review
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Reply from FreeDiscussions S.r.l.

Hello, we thank you for your review. We try to confirm every cancellation as quick as possible. We thank you for your patience and we are glad, that you have already received your cancellation confirmation.

Rated 1 out of 5 stars

Scammers

Don’t think they exist I asked for my money back as someone got the hands on my credit card and use it and all they saying talk to the police I want my money back and they should give me that if it wasn’t probably a scam and it’s criminals behind there so if they don’t pay me back I will contact media tomorrow now and I already called the police and contacted the bank. They are scammers and not a serious company. If they where they would put you back I have talked to them over mail it sound like they have a script and then I called them criminals and I also said that they are stealing for me all I want is my money back and them in prison

27 April 2024
Unprompted review
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Reply from FreeDiscussions S.r.l.

Hello, we have asked for your account details to find your account and check what exactly has happened. Unfortunately we have not got any information here from you so we are not able to see the details.
Generally you register on our website and fill your own personal data in and choose a payment method to our service. We explain on our website how our service works and after registration you also get an e-mail with this explanation and your login credentials. It is also explained, how your subscription works and what you need to use it. You get also every information about the cancellation, notice period and the right for a withdrawal in 14 days.
We offer the first 14 days also free of charge, that you can try us and decide if you wanted to keep your subscription or to cancel it. It is really unfortunate, that you have not used your deadlines and simply cancel the free trial.

Rated 1 out of 5 stars

i thougth when free trial ends it just…

i thougth when free trial ends it just doesnt work anymore but they tried to take 100€ from me and they are telling me that if i dont pay they will go to a debt collector. i sended a cancel request and i didnt use it after the first day. you guys didnt ask me to activate the 1 year thing but ask me to give money i will not give you money and i dont have enough money
so dont mail me again about the money i cancelled it

13 March 2024
Unprompted review
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Reply from FreeDiscussions S.r.l.

Thank you for your review and feedback. You can contact our customer service by phone at any time to get this matter resolved.

Rated 1 out of 5 stars

Who are these people and how did they…

Who are these people and how did they get my information ???!!?

14 February 2024
Unprompted review
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Reply from FreeDiscussions S.r.l.

Hello Sophie, you can create an account on our website and fill in the personal data yourself, to create an electronic access to Usenet. Our customer service is happy to help you if you had any other question.

Rated 1 out of 5 stars

A total delusion

A total delusion. I dont know how and wyhy they had my email adress. They started to ask me money, even from a collector!

5 February 2024
Unprompted review
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Reply from FreeDiscussions S.r.l.

Hello, we are pretty sure that you have registered on our website to FreeDiscussions.com. Otherwise we do not have any data or information from you.
You start your subscription with a free trial, which can be used free of charge and can be cancelled anytime. If your contract had been already extended and you have not paid your invoice, it will be forwarded to a collecting agency after approximately 2 months of no paying.
Our apologies if you had not cancelled your free trial in time.
Unfortunately we can not find any account from you with the data you provided.
Our customer service is ready to help you anytime.

Rated 1 out of 5 stars

A very poor customer experience

What a scam! They make the charge appear as monthly but you have to scroll way down the page to see that you need to pay 12 months up front. Many other posters here confirm this.

I accidentally let the trial period lapse and once I noticed the charge on my bank account I immediately tried to cancel and get the money refunded.

I would have expected some kind of reminder email just before being charged but this did not occur.

With any other company in the past where I have made an accidental purchase this wouldn't be an issue but this company had absolutely no intention of refunding any of my money or helping me at all.

I've never met a company with such little compassion or concern for their customers. I've now paid for 12 months of access I basically will never use again!

I really wish I would have found this thread before using this service at all as I would NOT have signed up at all! The overwhelming number of one star reviews and bad customer experiences speaks volumes as to the kind of company this is.

I assume they will reply with some smug rubbish after this post but do yourself a favour and ignore it.

30 January 2024
Unprompted review
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Reply from FreeDiscussions S.r.l.

Hello, we are sorry for this experience as we have already informed you during registration about the cancellation terms and which plan you have booked after the free trial as your extension.
You can also switch to a monthly plan during the free trial to avoid yearly charges.
This is the reason, why we offer our trial, that you can test our service and decide, if you want to keep it or cancel it. Our apologies, that you have missed this opportunity and cancelled too late.

Rated 1 out of 5 stars

Wish I could give them 0 stars

Wish I could give them 0 stars. Total scammers. Signed up for free trial and was unable to cancel. Couldn’t log in, couldn’t get through on the phone. When I finally managed to get through on the phone they told me that even though I had been unable to use the service due to not being able to log in, they would charge me anyway. I’ve never experienced this in my life. Appalling service, constantly bombarding me with threatening emails and I finally paid after they threatened me with debt collection … for a service I couldn’t even use! Absolute sham of a company and I wish I hadn’t been bullied into paying for something I was never able to use.

25 January 2024
Unprompted review
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Reply from FreeDiscussions S.r.l.

Hello Kat, it is really unfortunate, that you made this experience with us. After the account is ready to use, we send immediately an e-mail, which contains your login credentials and an explanation, how you can use the service. Our customer service can help you further how your access to the Usenet works.
There are plenty of ways, how you can cancel the service, if you do not want it anymore. Not just a call, but you can write to our e-mail address, use the contact-from, a cancellation-form or send us a letter.
Our customer Service is happy to help you, if you had any further question.

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