After over 25 years cruising with different cruise lines we tried Fred Olsen for the first time in July 26. My overall feeling was why on earth did we wait so long! The service, food and just overall... See more
Company replied

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Created with AI, based on recent reviews
Written by the company
Fred. Olsen Cruise Lines operates a fleet of three elegant, smaller-sized ships, Bolette, Borealis and Balmoral. The size of our ships allows us access to more interesting places, and means we can dock in the heart of some of the world’s most beautiful cities, and our itineraries are carefully crafted so that our guests travel to these amazing places at the very best time of year.
On board, Signature Experiences showcase the history, culture, nature and flavours of the destinations you will visit – from Itinerary Insights, where special guest speakers and local experts will host talks, workshops and demonstrations to provide a deeper understanding of the destinations, to Treats of the Region, where guests can enjoy local delicacies and learn how to create delicious regional dishes.
Plus, with each ship carrying 1,300 guests or less, our ships are small enough to offer a warm, friendly and personal service where nothing is ever too much trouble.
At Fred. Olsen Cruise Lines, we channel our 175 years of experience into making your holidays simply unforgettable by meticulously crafting our cruises to provide an experience that helps to create memorable journeys for our guests.
With sailings from five departure ports around the UK, your next Fred. Olsen cruise is closer than you think.
Ipswich, United Kingdom

Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
The staff were superb and so very helpful . food was excellent . Everything was so clean and well organised. Shore trips also well organised . All so easy start to finish
The quality of the staff. Wherever you go around the ship, the staff are always front and centre to make life as easy and comfortable as possible.
Having staff serve you in the self serve restaurant is a great improvement, we observed much less wasted food!
We have travelled with Fredolson for a few years.Very happy ship staff helpful,Food excellent and many choices,entertainment well attended trips well researched good value. Roll on next cruise big thank you
I booked this cruise as I liked the previous Scottish islands cruise. I normally cruise with P & O.
I was 80 on 1/7/26 and chose to go with Fred. When I booked they had no balcony rooms and I upgraded to a Junior suite. A bit more expensive but a special birthday.
Second night my wife was unwell, stomach pains, and I said that as we had a bath she should soak and get herself better. On running the water it turned out to be dirty. I ran the water for a while and it seemed to get cleaner. Anyway the bath did the job and my wife was better.
Each morning before my shower I ran the water in the bath and it was always black.
The steward advised not to drink the water and run it before using for shower or bath.
We enjoyed our cruise and are being swayed towards Fred Olsen.
We normally drive down to Southhampton to Join P & O . We now have an electric car and getting older do not want far to travel.
The staff on the cruise were wonderful and the service was great.
Excellent service all explained details for booking
Staff friendly and helpful, food excellent, Everything was great from start to finish. Where things could improve is in the entertainment area, a bit more variety i.e. a good comedian.
Warm atmosphere. Delicious food, served by caring and professional staff. Waiter at dinner was charming and speedy who always greeted us with a smile. Staff in The View were also caring and helpful who served wonderful food. The ship was spotless and so was the cabin. Great artwork throughout. Classical music was wonderful. Entertainment very good. Wasn't as impressed by the talks as we usually are. Was very upset at missing the Irish dancers who performed on the ship. Only found out about this show the night before and was on a tour. Also tour, the cliffs of Moher was cancelled at the last minute and the other tours we would have liked to have gone on instead were fully booked by that time. It would be better if darts and table tennis tournaments took place at a time when no lectures or events coincided. The sea was generally calm and so was the Captain.
After sailing on other cruise lines. I have discovered Fred Olsen ships. I’m now converted. The ships are full of character easy to find your way round. The ships look fresh and clean. The crew are friendly and remember you. Plenty of entertainment the shows are lovely. Fellow cruisers are friendly and the solo cruisers are not left out. Can’t wait to sail again in Fred.
As a first time cruiser, this was a fantastic trip. The staff were excellent. The food was very good. Only a few niggles & room for improvement.
Wi-Fi was poor & not value for money.Also, I wanted to turn off the air con but not possible on a room by room basis.
However, overall I would recommend Fred Olsen to any cruise newbies as the few negatives were outweighed by the positives.
Thank you to Fred Olsen
The food served in the main restaurant in the evenings for second sitting was truly awful. Overcooked cold vegetables, lukewarm soup and inedible main meals that had been kept hot since first sitting over two hours ago. We shall not be booking with Fred Olsen again.
Fabulous cruise around Ireland and fab waiters and cabin steward
To name for recognition
Kenneth and Amdi in the restaurant
And Yumi our cabin steward
A very enjoyable cruise. Staff as usual were all excellent. I have to say I preferred it when you could help yourself in the buffet restaurant. Is this a new policy with Fred? We will book another cruise with you in the near future.
A wonderful cruise around Ireland.
Have travelled on various cruise lines
And found Fred Olsen at the top of list for general overall experience.
Loved the smaller ship .
The excellent service we have become accustomed to from the Balmoral staff.
The only reason for four stars instead of five is that some of the evening dining was not always up to standard.
Everything else was spot on.
From arrival at ship to departure it could not have been better organised. All the crew were superb. Choice of food excellent. The Estonian skipper was so nice to speak to. I have many health issues so very much doubt we will go again but we will and have recommended it to everyone.
Super itinerary, excellent crew, wonderful entertainment, interesting shore tours. Thanks to Elaine (stewardess) and Ezak and Ashley (waiters).
Always great service!
Enjoyed the lunch and dinner drinks included in the price, didn't have to ask for a refill as the staff we're on it.
Appreciated the daily twice servicing of our cabin.
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.