First time buying Frank & Beans boxers and I am quite impressed to be honest. They are very comfortable and I find that they are quite roomy which is great as it helps when you are active. They are g... See more
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Company details
- Underwear Store
- Clothing Store
- Clothing Wholesaler
- Lingerie Store
- Men's Clothing Store
- Women's Clothing Store
Written by the company
We create, design and know Underwear well. It's what we do! My name is Scott Hollywood and I'm the CEO and sole founder of Frank and Beans® Underwear. We manufacture fine cotton underwear for Men and Women plus Children, offering a great range of cotton essentials daily and many other fabrics. We want everyone to own our comfortable underwear. Our vision is to make online shopping for Underwear enjoyable, fast and easy. Frank and Beans® have some of the most Comfortable Men's, Women's and Kid's Underwear available online. We launched our brand online in 2009, bringing together an exceptional selection of Quality, Comfortable and Great Value Underwear for all the family. We have a strong team determined to operate our Undie business efficiently as possible. We will always supply a range of products to our customers that give Comfort, Quality and Enjoyment. Frank and Beans® sell Underwear, that's for sure. Though because we're vertically integrated, direct to consumer and handle everything from design to marketing to shipping, we bring our customers much more than just Undies. Frank and Beans is a lifestyle brand devoted to self-expression and basics that are anything but simple. A great pair of Undies can brighten your day, and an excellent Underwear company keeps it going. We wear our brand as a badge of honour, and we're not afraid to share it. Frank and Beans support local jobs, all profits stay in Australia. Our Underwear Collection Includes: Boxer Shorts, Briefs, Satin & G Strings Full Briefs, Seamless, Bamboo, Cotton & Bikini Briefs Sizes: Small to 5XL Delivered Australia-wide and Worldwide For Men, Women, and Kids
Contact info
Sydney, Australia
- hello@frankandbeans.com.au
- www.frankandbeans.com.au
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 80% of negative reviews
Typically replies within 48 hours
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Decent mens Underwear
Very reasonably priced cotton underwear. Men’s sizing is good and fit well, women’s is a pretty poor fit (coming from a guy) with 2 near identical products that have completely different size guides (what I bought her didn’t fit, probably on me). Got 3 types of boxer shorts/ briefs. Feel good. Definitely worth sizing up with some of them which it does say on the website, the button can pop quite easily on the ones with the square button. (should have upsized)
Overall happy. Came fast with no worries and tracking.
Would recommend. Just definitely check size guid for each individual product you want.
Bamboo G-strings…
I ordered 9 x pairs of bamboo G-strings and they got to me relatively quickly. They are sooo comfortable and they seem to be well made. Repeated wearing and washing will tell the tale tho.
This is the second time I've purchased underwear from Frank & Beans and I'm pretty happy so far. Great work people 👍
The products I ordered were great and I…
The products I ordered were great and I received them in prompt time by mail.
3rd purchase of Frank and Beans
3rd purchase of Frank and Beans. Love them!

Reply from Frank and Beans
Best pair of undies ever..
This was my second purchase of your Boxer Briefs. Which tells all. I have been wearing various styles of underwear for the past six decades, and your Boxer Briefs are my new favorites. The reason I didn't give five stars in my review, was because I was unable to purchase the colour's I desired. (unfortunately since my first purchase approximately two years ago, I have been unable to purchase the colour and size I desire. Which leads me to believe that the undies I am so impressed with are no longer in production... BUMMER!

Reply from Frank and Beans
Made the switch and didn't look back
I wanted to make the change to briefs a while ago and I tried a few brands and honestly these were absolutely fantastic. Have held up really well, are super comfy and have heaps of sizes. I didn't think I would follow a undies store's promotional emails but here we are. Have re-up'd since and will potentially do it again.
Fast delivery
The item arrived quickly and was as described they very comfortable for nightwear
OMG - YES!!!!
OMG, undies that FIT!
I am a HUGE man and getting underwear that fits is so hard!
I have used Step One for years, but their quality has gone to the toilet.
I thought I'd try just one pair to see, and as soon as I got them out of the packet I was like, "Holy Sh*T! These are great. SO comfortable and stretchy."
1000% recommended if you are a bigger guy.
Step One is Dead!
Long live Frank and Beans!
Good quality for a good price
Good quality for a good price, all as described.
First time buying Frank & Beans boxers…
First time buying Frank & Beans boxers and I am quite impressed to be honest. They are very comfortable and I find that they are quite roomy which is great as it helps when you are active.
They are good value for money boxers and the online shop is well laid out and delivery fast. I will be back for more in the future.
Good quality cotton
Good quality cotton. Comfortable fit & works well as sleep wear & boxers under shorts. Nice fit!
Purchased the string gee panties
Purchased the string gee panties, as bonds discontinued theirs. Frank and beans quaility is amazing, I did size up to a medium so the wouldn’t dig in and they’re perfect. Cute colour-ways and very affordable
The only place I could find
Only place i could find reasonably priced bamboo ladies underwear with a dope style and super quick delivery
The discounts for purchasing the 5 pack was great value
Love them!
This is my 3rd lot of reg grundies…
This is my 3rd lot of reg grundies after wearing them for the last 4 years and I literally cannot fault them the elastic stays stretchy and doesn't lose strength and the material stays soft and comfortable I wash them with all my other clothes so no special treatment I cannot recommend them highly enough, thanks F&B
Poorly designed rags
Poorly designed rags. Worst customer "service"! Don't waste your money on this crap. My order was duplicated at no fault of my own and I was charged postage, for an order I didn't place!

Reply from Frank and Beans
Sizing discrepancies
I ordered 6 prs of trunks, 3 purple and 3 Grey. They were all L size.
The purples were a perfect fit. The Grey's were a size smaller-go figure?!
Not that impressed at all.

Reply from Frank and Beans
Bye bye chafe
Working in the heat as a tradesperson, I quite often encountered chafe. The bamboo boxers have solved this problem for me!! Totally recommend.
Good quality
Good quality, nice feel, lots of colours to choose from
quality product at a Great price
Always a quality product at a Great price with fast shipping .
This was my 4-5th purchase
True to description
True to description
True to size
Fast postage
Ease of checkout, and best of all an Australian company. Great Aussie business would recommend to anyone.
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