Exceptional service. Got all my products and they weren’t fake they were the real deal. Seriously people need to tap into this company cos it’s not talked about enough - they literally have the best p... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Fast service, very reasonable prices and my purchases have always been the original fragrances that I expected and I received. I have made several large orders over the last 2 or 3 years and have alw... See more
Never a problem with this company. Always 100% happy with orders. The huge selection of products. 100% authentic. The competitive prices. No hassles, no worries. The good things are right here.... See more
Company replied
To be honest, I was a little skeptical. The price online was significantly less than what I normally pay at Dillards and Macys. I’ve been wearing this cologne for years and my wife really likes the... See more
Company replied
Company details
Written by the company
Shop for fragrances, discount perfume, cologne and gift sets for men and women at Fragrance Shop
Contact info
United States
- www.fragranceshop.com
4.1
Great
770 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 78% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
I have not received my Cologne!
I have not received my Cologne!
Order # 100357076
1 April 2026
Unprompted review
Reply from FragranceShop.com
According to USPS, your package was delivered on April 17, 2026 at 12:19 PM CT. Proof of delivery has been sent to your email for reference. Should you have any questions or require further assistance, please contact our customer service team.
I never received my package
I never received my package. It was lost in the mail. I am trying to get a refund on my purchase.
27 April 2026
Unprompted review
Reply from FragranceShop.com
Hello Monica,
We were unable to locate an order under your name. We have sent you a request for additional information so we can further assist you. Please reply to that message at your earliest convenience.
I absolutely love all the fragrances I…
I absolutely love all the fragrances I purchased. They were all worth the money spent!
Thank you
14 May 2026
Unprompted review
Reply from FragranceShop.com
Thank you for taking the time to share your feedback. We appreciate your business and look forward to serving you again in the future
Outrageously Inexpensive!
Shipping on the order was quicker than anticipated and delivery of the item, while handled by the USPS, was delivered without incident. The product ordered was not only substantially less costly than what I've been paying but the actual product was *precisely* what I wanted, no off-brand replacement or gimmick.
22 April 2026
Unprompted review
Reply from FragranceShop.com
Thank you for taking the time to share your feedback. We appreciate your business and look forward to serving you again in the future
Really pleased with the fragrance
Really pleased with the fragrance. Fast shipping. Highly recommended
8 May 2026
Unprompted review
Reply from FragranceShop.com
Thank you for taking the time to share your feedback. We appreciate your business and look forward to serving you again in the future
The prices are great
The prices are great! This is my new go to website for designer perfumes.
1 May 2026
Unprompted review
Reply from FragranceShop.com
Thank you for taking the time to share your feedback. We appreciate your business and look forward to serving you again in the future
Any way you want it…. Thats the way!
Everything you could or would want all nice and neatly organized into a symphony of lovely aromas. As if that wasn’t enough to satisfy your needs…. They are also INCREDIBLY AFFORDABLE without compromising quality!!!
28 April 2026
Unprompted review
Reply from FragranceShop.com
Thank you for taking the time to share your feedback. We appreciate your business and look forward to serving you again in the future
The pricing was great
The pricing was great. Much better than Amazon. Delivery was prompt.
28 April 2026
Unprompted review
Reply from FragranceShop.com
Thank you for taking the time to share your feedback. We appreciate your business and look forward to serving you again in the future
Awesome
Fast. Efficient. Responsive. Great prices. Always got what I ordered. Great site for fragrance!
6 May 2026
Unprompted review
Reply from FragranceShop.com
Thank you for taking the time to share your feedback. We appreciate your business and look forward to serving you again in the future
Amazing Prices & Authentic Products
Amazing Prices & Authentic Products! FAST Free Shipping! Lowest Prices on Products than any other Fragrance Discounter! I’ve made SEVERAL purchases with them and I had one problem, their customer service department fixed the issue immediately and automatically! I DEFINITELY RECOMMEND this company!!!
21 April 2026
Unprompted review
Reply from FragranceShop.com
Thank you for taking the time to share your feedback. We appreciate your business and look forward to serving you again in the future
Great service thank you!
Great products, excellent pricing, wonderful shipping!!
30 April 2026
Unprompted review
Reply from FragranceShop.com
Thank you for taking the time to share your feedback. We appreciate your business and look forward to serving you again in the future
Price is excellent
Price is excellent! It took a while to process/ship but was shipped properly and the scent is great
22 April 2026
Unprompted review
Reply from FragranceShop.com
Thank you for taking the time to share your feedback. We appreciate your business and look forward to serving you again in the future
unfortunately you cant rate 0 stars
unfortunately you cant rate 0 stars, otherwise I would. I purchased two bottles of perfume. The products are a total scam. there’s zero fragrance in either bottle. when i contacted their support, they want you to pay to return their useless products. then deduct 15% for restocking fees from the purchase price. i do not recommend buying from this site.
12 April 2026
Unprompted review
Reply from FragranceShop.com
You contacted us claiming the perfumes had “no fragrance” and requested a refund. We do not agree with this claim, as our products are sourced directly from brand owners and are supplied fresh. We responded promptly and advised you to return the items if you were not satisfied so a refund could be processed. However, you never returned the products and continued to request a refund
Best savings genuine authentic fast…
Best savings genuine authentic fast delivery
1 May 2026
Unprompted review
Reply from FragranceShop.com
Thank you for taking the time to share your feedback. We appreciate your business and look forward to serving you again in the future
Smelling Good
Fragrance Shop have my wife’s product at affordable price, delivered on time, she could not be happier. Will recommend friends to use this site. Thank you
5 May 2026
Unprompted review
Reply from FragranceShop.com
Thank you for taking the time to share your feedback. We appreciate your business and look forward to serving you again in the future
the fragrance smells old and it is…
the fragrance smells old and it is impossible to exchange it.
5 May 2026
Unprompted review
Reply from FragranceShop.com
We are sorry to hear that the fragrance did not meet your expectations.
As stated in our policy, products may be returned within 30 days of the delivery date for a refund or exchange. At this time, we were unable to locate any prior email communication requesting an exchange for your order.
We encourage you to contact our customer service team with your order details so we may further assist you and help resolve this matter in accordance with our return policy
Spellbound by Este Lauder
I ordered Spellbound by Este Lauder at an excellent price, so excellent I couldn't pass it by. The purchase was easy the delivery was faster than expected and right on time. My purchase was perfectly packaged and I will be purchasing more!
4 May 2026
Unprompted review
Reply from FragranceShop.com
Thank you for taking the time to share your feedback. We appreciate your business and look forward to serving you again in the future
Very good and affordable prices 👌🏻 i…
Very good and affordable prices 👌🏻 i strongly recommend this page
4 May 2026
Unprompted review
Reply from FragranceShop.com
Thank you for taking the time to share your feedback. We appreciate your business and look forward to serving you again in the future
Reply from FragranceShop.com
Thank you for taking the time to share your feedback. We appreciate your business and look forward to serving you again in the future
Quick shipping good price
24 April 2026
Unprompted review
Reply from FragranceShop.com
Thank you for taking the time to share your feedback. We appreciate your business and look forward to serving you again in the future
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