Exceptional service. Got all my products and they weren’t fake they were the real deal. Seriously people need to tap into this company cos it’s not talked about enough - they literally have the best p... See more
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Shop for fragrances, discount perfume, cologne and gift sets for men and women at Fragrance Shop
United States
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 80% of negative reviews
Typically replies within 1 week
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I was crazy happy to have found my perfume which was discontinued years ago. I just happen to stumble upon it and found your store had it available. I was in disbelief so I checked to see if it was the real thing, I believe what your customer service told me. Sure enough itʻs exactly what i wanted and ordered 4 more. Well stocked for now.

Reply from FragranceShop.com
The perfume is amazing, the smell is identical and the longevity is unreal. I love everything about it more than the original. It was super well secured in the package, no breakage or anything. The roll on glides on the skin. I'm SO pleased, I'll order again as soon as I need more, I cannot recommand enough. Thank you very much.

Reply from FragranceShop.com

Reply from FragranceShop.com
Absolutely 100% satisfied! Care put into the packaging and it arrived earlier than expected! Will order again!

Reply from FragranceShop.com
I am so happy with my recent purchases and will continue use the Fragrance Shop on future purchases.

Reply from FragranceShop.com
It’s been over a month and I still haven’t received my cologne.

Reply from FragranceShop.com
Its been a month and I still haven't received my perfumes . The shipping label was created 20 days ago , and Fed Ex still hasn't received the package. Its a scam!

Reply from FragranceShop.com
The prices on the name brand scents are outstanding and the perfume oil recreation is dead on!
Shipping was a little slow but worth the wait.

Reply from FragranceShop.com
Exceptional service. Got all my products and they weren’t fake they were the real deal. Seriously people need to tap into this company cos it’s not talked about enough - they literally have the best prices when compared to others. Also im not a bot and am not affiliated to the company. Just an 18yearold lad. Im tryna spread some positivity😁. Alr enough yap

Reply from FragranceShop.com
Quick shipping and great prices and I didn't have to leave the house and waste money on gas or fight through a mall to get these.

Reply from FragranceShop.com
Great company to order from. Great products, prices, and they always are quick filling the order and sending the order out.
I have been ordering from this company for probably at least 10 years, and I have been very happy with the FragranceShop.com!

Reply from FragranceShop.com
I cannot recommend FragranceShop.com based on my experience.
On July 9, I ordered a fragrance as a wedding gift for my fiancée, with our wedding taking place on July 25. The next day, I received an email stating that my order had shipped, along with a DHL tracking link showing an estimated delivery date of July 14.
July 14 came and went with no package. When I contacted customer service on July 15, they simply sent me the same tracking link I already had instead of providing any meaningful assistance. After reaching out again on July 16, I was told to complete an insurance claim form. I returned it the same day and received confirmation on July 17 that it had been received.
That was the last communication I received.
With no updates, no replacement, and no apparent effort to resolve the issue, I had no choice but to dispute the charge through my bank. My bank investigated the matter and refunded my purchase in full.
My wife and I were married on July 25 and are now on our honeymoon. While FragranceShop.com didn’t ruin our wedding, they certainly failed to deliver on a purchase that was intended to make the day even more meaningful.
To add insult to injury, the company later emailed me asking if I was happy with my purchase—a purchase I still have never received. Even today, the DHL tracking page continues to show the package as “Processed – En Route” with an estimated delivery date of July 14.
Packages can get lost. That’s unfortunate, but it happens. What shouldn’t happen is a company failing to communicate, failing to provide meaningful customer service, and leaving the customer to resolve the problem through their bank. Based on my experience, I will not be ordering from FragranceShop.com again.

Reply from FragranceShop.com
I have never tried this fragrance and it smells wonderful!

Reply from FragranceShop.com

Reply from FragranceShop.com
Fragrance shop.com had the best prices so I decided to give them a shot. I ordered four bottles of cologne, all shipped the same day and arrived perfectly packaged, two days earlier than expected.
All items are exactly as expected, authentic and a great value.
Thanks Fragranceshop.com! I’ll be a repeat customer!

Reply from FragranceShop.com
The Cap on the bottle did not fit and it leaked in the draw. I even tried the cap from an old bottle. I have make sure it is standing because it will leak. The bottle does not fit properly. I have been using this product for year an have never had this problem.

Reply from FragranceShop.com
Product as advertised; received in stated time frame: reasonable price

Reply from FragranceShop.com
Where is my Perfume....I am still waiting! from my order in April

Reply from FragranceShop.com
This is my 3rd bottle of Obsession ordered from this company. Product arrived in perfect condition, well packaged and on time. Price was my #1 factor for buying, department stores, Sephora and Walmart were significantly higher for same size bottle. I will continue to order my colognes from Fragranceshop.com

Reply from FragranceShop.com
fast and neat delivery. I am hapy with products received.

Reply from FragranceShop.com
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