Fox Pharma Wholesale Reviews 153

TrustScore 4.5 out of 5

4.5

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Rated 5 out of 5 stars

Excellent customer services - I wish I could remember who I was talking too 😔. Really great and talked me through everything patiently - thank you!

Rated 5 out of 5 stars

I've been a customer of Fox Pharmacy for a while now, but ever since Katy Johnson became my account manager, my experience has been nothing short of fantastic. She's approachable, incredibly friendly,... See more

Rated 1 out of 5 stars

Really really disappointed. Used fox for over a year and loved it. Never had a problem. As a medic just registered for fox academy with no problem. Now because I can’t provide a ‘proof of address’ (I... See more

Company replied

Rated 5 out of 5 stars

Fox Pharma have been brilliant - in particular Mark who I’ve been emailing with since July, he has been so helpful & patient answering my endless questions, I feel he’s gone above & beyond to help m... See more

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4.5

Excellent

TrustScore 4.5 out of 5

153 reviews

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Rated 5 out of 5 stars

Exceptional Account Manager :)

I've been a customer of Fox Pharmacy for a while now, but ever since Katy Johnson became my account manager, my experience has been nothing short of fantastic. She's approachable, incredibly friendly, and always there when you need her. Her efficiency is off the charts, and she never misses a beat or disappoints. With Katy in charge, my life has honestly become ten times easier. She's simply amazing!

3 August 2023
Unprompted review
Rated 5 out of 5 stars

Great company

I have only had an account with Fox for a couple of weeks and every member of staff that I have spoken to couldn’t help me enough. They reply almost immediately when I need assistance, particularly Joanne & Taylor. Great company to deal with.

24 March 2023
Unprompted review
Rated 5 out of 5 stars

Amazing company!!!!

Amazing company, the staff are always so helpful if I telephone them to ask questions! Quick next day delivery of my products! No complaints at all just all positive! Definitely will be using them again in the future!

1 February 2023
Unprompted review
Rated 5 out of 5 stars

Fox Pharma have been brilliant! In particular, Mark.

Fox Pharma have been brilliant - in particular Mark who I’ve been emailing with since July, he has been so helpful & patient answering my endless questions, I feel he’s gone above & beyond to help me.
My clients love the results from the Revolax with lidocaine, and all product I’ve ordered has been sent out & received within days.
Lovely company x

31 October 2022
Unprompted review
Rated 5 out of 5 stars

Seventys hyal Have been using Fox Pharma now for a…

Have been using Fox Pharma now for a while, every time I speak with an advisor I get the upmost help, nothing is a problem and always happy to answer any queries/questions I may have - a massive help and most appreciated. Delivery’s never a problem and seamless website with easy to use ordering page.

Starting using Seventys hyal recently and must say it’s been a winner and getting great results.
Thank you for all your help!

Francesca Hoy

30 July 2022
Unprompted review
Rated 5 out of 5 stars

I am new to ordering from fox pharma…

I am new to ordering from fox pharma and I have to say the device has been second to none. Fast delivery and extremely helpful staff. I am looking forward to using the seventy hyal skin booster on my clients next week.

25 July 2022
Unprompted review
Rated 5 out of 5 stars

Great company.

I find Fox Pharma a great company to work with. They are easy to communicate with. They have good quality products & their prices are good.

19 April 2022
Unprompted review
Rated 3 out of 5 stars

Frustrating

I find that the website changes very often & therefore confusing as it doesn't always recognise passwords, postcodes etc & you have to start from scratch all over again. This will be after sending emails, making phone calls to try to sort so sometimes it just feels less hassle to order from another company. Also, after being a customer for a considerable amount of time, having to resend records of qualifications to order a different kind of product is laborious & frankly annoying

30 March 2022
Unprompted review
Fox Pharma Wholesale logo

Reply from Fox Pharma Wholesale

Hi Laura,

Thank you for taking the time to leave Fox a review. We fully take on board your comments and feedback. We would love to discuss the issues you have raised to rectify this. Please, contact our office directly and ask for our customer service manager Lauren Hunter.

Our sincere apologies for any inconvenience caused.

Rated 5 out of 5 stars

Big thank you to Mandy

Big thank you to Mandy! Mandy was so helpful in chasing my order and also advising me on alternative products that are available. She even took the time to send some literature over to my email account! Thank you :)

3 March 2022
Unprompted review
Rated 5 out of 5 stars

First impression

First impression, website was amazing and streamlined, compared to other companies. Prices are great, customer service was excellent especially Mandy who assisted me through the order. She also combined my shipping and went the extra mile. ♥️♥️♥️

3 February 2022
Unprompted review
Rated 5 out of 5 stars

Thankyou fox Pharma …

I have always received an excellent service from Fox Pharma. Their products are excellent and always sent in time and all staff are friendly helpful and professional. I would recommend them to anyone wanting a reliable wholesaler with good staff that are always in hand to provide information and do whatever they can to help.

27 January 2022
Unprompted review
Rated 5 out of 5 stars

Excellent customer service. I have been using Fox Pharma for my…

I have been using Fox Pharma for my aesthetic products for several years and i would highly recommend them. Their staff are very efficient and knowledgeable about the products they sell. They will address any enquires you have about new or existing products especially Revolax which is a good filler to use.

10 January 2022
Unprompted review

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