Price quoted was very reasonable and the service from the packing and moving team far exceeded our expectations. They were absolutely superb and nothing was too much trouble for them. Despite the... See more
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I couldn't praise these any more than 5 star though they deserve more. Absolutely amazing experience from start to finish. Quotes, follow up, payment, dates and price then the actual move went... See more
Company replied
Great when reorganising our move date due to a death However, packing leaves a lot to be desired, sharp knives put in laundry powder box, bathroom toiletries left open so products are now uniseabl... See more
Company replied
Communication with the staff was great. Right from the survey, to provision of boxes and assistance with packing and moving the stuff. Staff were highly professional and friendly
Company details
About Fox Group (Moving and Storage) Ltd - Stourbridge
Written by the company
Visit Our Website
Trusted Moving & Storage Experts
At Fox Group (Moving & Storage) Ltd, we are a family-owned and managed company with over 50 years of experience helping people move and store their belongings. We offer a wide range of services for households and businesses, including home removals, office relocations, secure storage, and international moves to Europe, the USA, Canada, Australia, and beyond.
Specialised Business Relocations
Our dedicated commercial moving department handles complex relocations across sectors such as heritage, healthcare, education, arts, and antiques. We tailor each move to meet your specific needs.
Secure Storage Across the UK
We provide secure, flexible storage facilities supported by our network of branches in Bristol, Cardiff, Cwmbran, Newport, Salisbury, Southampton, Stourbridge, and Taunton. Your possessions are protected with robust safeguards and easy access.
Customer-Focused & Fully Accredited
Customer satisfaction is at the heart of everything we do. We continually invest in our people, vehicles, equipment, systems, and warehousing to deliver a reliable and professional service. As a fully accredited company, we follow strict codes of practice and uphold high ethical and environmental standards.
A Personal, Dependable Service
Whatever the size or destination of your move, we promise a friendly, personal, and dependable experience—from start to finish.
Advanced Payment Guarantee
Your payments are protected
As proud members of the British Association of Removers, not only do we adhere to the high level of service and quality required — we also offer payment protection. Ask us about the Advanced Payment Guarantee (APG) that protects payments made to us prior to your move.
Contact info
Mill Race Lane, DY8 1JN, Stourbridge, West Midlands, United Kingdom
- 01384 395072
Fox Group (Moving & Storage) Ltd
4.7
Excellent
44 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 92% of negative reviews
Typically replies within 24 hours
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Fast response. Professionals all through
Fast response on initial query and very professional and polite surveyor. Friendly staff removing and smooth move.
24 July 2026
Communication with the staff was great
Communication with the staff was great. Right from the survey, to provision of boxes and assistance with packing and moving the stuff. Staff were highly professional and friendly
22 July 2026
Professional service.…
Extremely professional service from initial contact to taking our belongings into storage. The surveyor explained everything we needed to know at the home visit. The removal staff were courteous and took great care with our possessions.
15 July 2026
Great service from experienced company…
Great service from experienced company , friendly polite staff, would recommend.
16 July 2026
Excellent and positive experience
I have moved alot due to my career and I can honestly say that it is far the best experience we have recieved from any removal company. Fox has provide a top quality service, with their efficency and employees professionalism. Especially to the guys who packed and unpacked our belongings, ensuring that my needs was meet all of the time.
Would strongly recommend them if considering a removal company.
9 July 2026
Price quoted was very reasonable and…
Price quoted was very reasonable and the service from the packing and moving team far exceeded our expectations.
They were absolutely superb and nothing was too much trouble for them.
Despite the fact we moved on the hottest day of the year and we had a LOT OF STUFF they worked tirelessly and didn’t stop until the job was done.
A total credit to Fox Group. Would definitely use again but after today, hopefully never need to move again!!
10 July 2026
Great for packing up but delivery not…
Great for packing up but delivery not good.
Could not the wardrobe’s upstairs but my daughter & son in law did!
1 July 2026
Reply from Fox Group (Moving and Storage) Ltd - Stourbridge
Thank you for your feedback, Mr. Cooper. We’re sorry to hear about the delivery issues with the wardrobe. If there’s anything else we can do to assist you, please let us know.
Very polite and helpful team who moved…
Very polite and helpful team who moved the items from my old home to my new home. Very good work.
6 July 2026
Reply from Fox Group (Moving and Storage) Ltd - Stourbridge
Thank you for your kind review, Chris.
We are delighted to hear that you found our team to be polite, helpful and professional throughout your move. Providing a smooth and efficient service while treating our customers and their belongings with care is exactly what we strive for.
Thank you for choosing Fox and for taking the time to share your experience. We wish you every happiness in your new home and hope we can be of assistance again in the future.
Kind regards,
The Fox Team
I couldn't praise these any more than 5…
I couldn't praise these any more than 5 star though they deserve more.
Absolutely amazing experience from start to finish.
Quotes, follow up, payment, dates and price then the actual move went so smoothly and the guys we had moved us were very friendly, helpful and professional as they could be.
They really excelled for us and I am so glad we used FOX for our move.
The only part of our house move that was hassle free were the removal firm Fox
Solicitors , estate agents, banks, mortgage company should all improve vastly as none of them I would ever use again.
2 July 2026
Reply from Fox Group (Moving and Storage) Ltd - Stourbridge
Thank you so much for your fantastic review, Steve.
We are absolutely delighted to hear that your experience with Fox was so positive from start to finish. It is wonderful to know that every stage of the process, from your quotation and booking through to moving day itself, ran smoothly and that our team made such a positive impression with their friendly, helpful and professional approach.
Whilst we are sorry to hear that other aspects of your house move proved frustrating, it means a great deal to know that we were able to provide the one part of the process that was completely hassle free. Comments like yours are exactly what we strive for and we will be sure to share your kind words with everyone involved.
Thank you once again for placing your trust in Fox. We wish you every happiness in your new home and truly appreciate your recommendation.
Seamless exercise in motion destination
Seamless exercise from estimate visit to delivery of possessions in Cornwall.
Customer Service exemplary proficient and professional delivered with the human touch the chaps that provided the physical effort very amiable and helpful a credit to the company and thoughtful in every aspect of moving my possessions.
23 June 2026
Reply from Fox Group (Moving and Storage) Ltd - Stourbridge
Thank you for your fantastic review, Brian.
We are delighted to hear that your move to Cornwall was such a seamless experience from the initial survey through to the delivery of your belongings. It is particularly pleasing to know that you found our customer service to be professional, efficient and delivered with a personal touch.
Your kind comments about our removal team are greatly appreciated. We are pleased they were amiable, helpful and thoughtful throughout the move, and we will be sure to pass on your feedback to the team.
Thank you for choosing Fox and for taking the time to share your experience. Your recommendation and kind words mean a great deal to us.
Excellent company start to finish
Excellent company start to finish. Alex Luca and kev were brilliant. Worked tirelessly very professional job, not easy work and they did a superb job. Moved 4 bedroom house to 4 bedroom house but also put half my stuff in storage with Fox. Impressed with the team and will be using them again shortly to move the stuff out of storage into flat. Would strongly recommend. The office (Chantal and Sarah) have also been brilliant as has Stephen who quoted and organised the job.
12 June 2026
Unprompted review
Reply from Fox Group (Moving and Storage) Ltd - Stourbridge
Thank you for your fantastic review, Pamela.
We are delighted to hear that you had such a positive experience with Fox from start to finish. Moving a four bedroom home while also placing a significant amount into storage is a substantial undertaking, so it is wonderful to know that Alex, Luca and Kev worked tirelessly and delivered such a professional service throughout.
We are also pleased to hear your kind comments about Chantal, Sarah and Stephen. Providing excellent support from the initial quotation through to the completion of the move is something we take great pride in, and your feedback will mean a great deal to everyone involved.
Thank you for your recommendation and for choosing Fox for both your move and storage. We look forward to helping you again when the time comes to move your belongings into your new flat.
Marvellous efficiency!
Marvellous efficiency!
Cleared our former house promptly. Excellent value for money. Seemless move, very quick, polite, concise! Would highly recommend and couldn't have asked for better customer service.
Emptied our house within 2 hours, despite having 5 bedrooms. Filled our new bungalow and left within 2 hours! Brilliant.
5 June 2026
Reply from Fox Group (Moving and Storage) Ltd - Stourbridge
Thank you so much for your kind words, Donna! We’re thrilled to hear that you had a seamless and positive experience with our team. It was a pleasure assisting you with your move, and we’re delighted that you found our service to be of excellent value. We look forward to the opportunity to help you again in the future. Best regards!
Reply from Fox Group (Moving and Storage) Ltd - Stourbridge
Alastair,
Thank you for your wonderful review.
We are delighted to hear that you found our team efficient, friendly and helpful. Providing a professional service with a positive attitude is something we take great pride in, so your feedback is greatly appreciated.
Thank you for choosing Fox Group and for taking the time to share your experience.
Great experience throughout the process…
Great experience throughout the process and guys today were great.
4 June 2026
Reply from Fox Group (Moving and Storage) Ltd - Stourbridge
Thank you for your positive feedback, David! We’re glad to hear you had a great experience with us.
Communication is very good
Communication is very good, packing and unpacking was fast. Very good workers
2 June 2026
Reply from Fox Group (Moving and Storage) Ltd - Stourbridge
We are delighted to hear that you were pleased with the communication from our team and that the packing and unpacking service was completed quickly and efficiently. Our crews work hard to make the moving process as smooth as possible, so it is wonderful to hear that their efforts were appreciated.
Thank you for choosing Fox and for your kind comments. We wish you all the very best in your new home.
Outstanding service.
The office were very very efficient keeping us informed all the way until the removal date.
The 3 guys who moved us were absolutely fantastic, hardest workers who went up and above with some of the furniture that required breaking down, I cannot recommend this business any higher. We are delighted with all their work and professionalism.
29 May 2026
Reply from Fox Group (Moving and Storage) Ltd - Stourbridge
Paul, thank you for such a fantastic review. We are delighted to hear the office team kept you well informed throughout the process and that everything was handled efficiently from start to finish.
It is especially rewarding to hear your praise for the three crew members who carried out your move. We are pleased they were able to go above and beyond, particularly with the furniture that required dismantling, and that their hard work and professionalism made such a positive impression.
Thank you for your recommendation and kind words. They mean a great deal to the whole team, and we are delighted we could help make your move a success.
Booking easy and timely
Booking easy and timely. Removal men arrived in good time, packed the furniture promptly and professionally.
They explained everything clearly and followed instructions with no hesitation. They were polite, helpful and friendly. Despite the extremely hot weather, they managed very well. I would recommend this company to anyone.
27 May 2026
Reply from Fox Group (Moving and Storage) Ltd - Stourbridge
Catherine, thank you for your wonderful review. We are delighted to hear the booking process was smooth and timely, and that the team arrived promptly and handled your furniture with such professionalism and care.
It is fantastic to know everything was explained clearly and that the crew were polite, friendly and helpful throughout the move. We especially appreciate your recognition of their hard work during the extremely hot weather conditions.
Thank you again for your recommendation and kind support. It means a great deal to everyone at Fox.
Fox Removals provided an outstanding…
Fox Removals provided an outstanding service from start to finish. Their team demonstrated exceptional professionalism, ensuring a smooth and stress-free moving experience. The value was truly impressive, offering top-tier service without compromising on quality. This was our first time using their packaging services, and we would highly recommend it as it's definitely worth the extra cost. Highly recommend for anyone seeking reliable and efficient removal services!
28 April 2026
Reply from Fox Group (Moving and Storage) Ltd - Stourbridge
Thank you, Balazs, for your fantastic feedback! We are delighted to hear you received outstanding service from start to finish and that the team made your move smooth and stress free.
It is great to know you found real value in the service and that the packing option was worthwhile for you. We really appreciate your recommendation and are so pleased we could deliver a reliable and efficient experience.
Thank you again for choosing Fox Removals!
All the team were professional…
All the team were professional courteous and helpful. They were so quick at packing the house and delivery the other end. True professionals that I can’t fault they really were great
28 April 2026
Reply from Fox Group (Moving and Storage) Ltd - Stourbridge
Thank you so much for your kind feedback! We are delighted to hear the team were professional, courteous and helpful throughout your move.
It is great to know the packing and delivery were carried out so quickly and smoothly. We really appreciate your comments and are glad we could provide a service you could not fault!
5 stars
The guys were super quick and helpful - made the experience as stress free as possible!
13 April 2026
Reply from Fox Group (Moving and Storage) Ltd - Stourbridge
Thank you, Lauren, for your kind words! We’re glad to hear that our team was able to make your experience stress-free. We appreciate your feedback and look forward to assisting you in the future.
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