Fortunatie Reviews 4

I’d give less than one star if I could. Order never arrived, customer service is not helpful AT ALL. This company is a SCAM.

Scam. They charge you expedited shipping. It took 1 month to get here. It is made of cheap plastic. It does not look like the picture on the box. It comes on a slow boat from China. Customer Service will not refund.

I’d give it a zero star if I could. Worst buying experience ever. I ordered five of the Stainless Steel Grill Clamps at 12.99 each on 12/3/25. My hope was to give them to my kids as stocking stuffers. They didn’t arrive until after 1/1 and the quality of the clamps is terrible. They are basically molded aluminum or weak metal. The edges are as sharp as razor blades and are unusable. When I reported this to Fortunatie and requested a refund they told me they’d give me $6 but if I want a full refund I would need to pay for shipping them back to China. When I appealed they offered me $9 and said that is the best offer I am going to get. I would not trust any products from this site as they don’t back their products with any guarantees and I suspect the quality of all their products is similar.

I am usually really good about reading reviews and researching my purchases beforehand. I made a HUGE mistake here. This Company popped up in my Instagram feed. I did read reviews for the product that I wanted to purchase. I purchased it based on 3 reviews and because the total was $21.73 and not on the company, shame on me. There are none! Purchased on the 21st of June and on the 27th I emailed them the first time asking for a refund. I was told it shipped and they could not refund me. The item shipped on the 6th of July and I was charged $28.25. There were many emails all of which were replied to with non truths. I used PayPal to pay and first filed a claim for non receipt based on them telling me it was shipped when it was not and sent all documentation to them. My claim was denied because they provided a tracking number, and I was not pleased. I also did not realize the item was coming from China, but it was shipped from TX. "If you still don't want the product after you check it, please do not hesitate to contact us". The product looks nothing like the photo other than it is a cat and a bell. I emailed, twice, and no surprise they never replied. I called PayPal and asked what I needed to do to reopen the claim as the options listed were questionable as to getting my money back. The gentlemen I spoke with was great and did provide a credit for the full amount. I tried to leave a review on the product and it does not show up, just disappeared. And if you go to their website, nothing has a review.