Fortrade Reviews 

117
TrustScore 3.5 out of 5

3.6

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Rated 5 out of 5 stars

started using the mobile app to manage trades while away from desk and it is surprisingly powerful. i can trendlines and set directly from my phone. the latency is virtually non existent and i mana... See more

Company replied

Rated 5 out of 5 stars

The trading setup feels straightforward. The regulation gives some peace of mind. I had to adjust the MT4 installation on my Mac since the steps were slightly different, but support helped me through... See more

Company replied

Rated 1 out of 5 stars

I had a look two years ago. Spreads not competitive. Constant calls (latest 12/8/26) despite me repeated instructions to delete my number and stop calling. You know you are going to churned or pr... See more

Company replied

Rated 1 out of 5 stars

Avoid this CFD trading platform. Once you create an account on Fortrade there is NO OPTION to close the account. After 180 days of inactivity on the account 'Dormancy Fees' are charged at the rate o... See more

Company details

  1. Financial Institution
  2. Gold and Silver Trading Company
  3. Investment Service

Written by the company

Welcome to Fortrade: Your Trusted Trading Platform 🚀 At Fortrade, we redefine the trading experience, providing a comprehensive and user-friendly platform for traders across multiple countries. As a regulated entity, your security and peace of mind are our top priorities. With a commitment to transparency and integrity, Fortrade ensures a seamless trading journey for both novice and experienced traders alike. 💼 Regulated Excellence: Fortrade operates under strict regulatory frameworks, offering you the assurance of a secure and compliant trading environment. Our adherence to regulatory standards instills confidence in our platform, making us a trusted choice for traders worldwide. 💰 Commission-Free Trading: Say goodbye to hidden fees and unexpected charges. At Fortrade, we believe in transparent pricing. Enjoy commission-free trading on a wide range of financial instruments, allowing you to maximize your potential returns without worrying about additional costs eating into your profits. 🤝 Personalized Assistance: Our dedicated team of experts is here to support you every step of the way. Whether you're a beginner exploring the world of trading or a seasoned investor looking for advanced strategies, our personalized assistance ensures that your questions are answered promptly and your needs are met with precision. Key Features: Intuitive Platform: Navigate the markets effortlessly with our intuitive trading platform, equipped with powerful tools and real-time data to help you make informed decisions. Educational Resources: Expand your trading knowledge with our comprehensive educational resources, including tutorials, webinars, and market analysis, designed to enhance your trading skills and confidence. Multi-Device Accessibility: Trade anytime, anywhere, with our multi-device accessibility. Whether you prefer desktop, mobile, or tablet, Fortrade ensures that you have access to the markets whenever inspiration strikes. Secure Transactions: Your security is our priority. Fortrade employs state-of-the-art encryption technology to safeguard your personal and financial information, ensuring that your transactions are conducted with the utmost security. 🌟 Join the Fortrade Community Today: Experience the difference with Fortrade – where trust, transparency, and personalized service converge to create a trading platform like no other. Join our community today and embark on your journey towards financial success with confidence. Risk Warning: CFDs are complex instruments and come with a high risk of losing money rapidly due to leverage. 69% of retail investor accounts lose money when trading CFDs with this provider. You should consider whether you understand how CFDs work and whether you can afford to take the high risk of losing your money. Be Aware: You can lose all, but not more than the balance of your Trading Account. These products may not be suitable for all clients therefore ensure you understand the risks and seek independent advice. This material does not constitute an offer of, or solicitation for, a transaction in any financial instrument. Fortrade accepts no responsibility for any use that may be made of the information and for any consequences that result. No representation or warranty is given as to the accuracy or completeness of this information, consequently any person acting on it does so entirely at their own risk. The information on this site is not directed at residents of the United States or Belgium and is not intended for distribution to, or use by, any person in any country or jurisdiction where such distribution or use would be contrary to local law or regulation.


Contact info

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3.6

Average

TrustScore 3.5 out of 5

117 reviews

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Replied to 93% of negative reviews

Typically replies within 24 hours

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3.6

All reviews

(117)

114 reviews in the last 12 months

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Rated 4 out of 5 stars

It's great thing to use Fortrade…

It's great thing to use Fortrade platform as broker and it's helpful for me

10 April 2026
Fortrade logo

Reply from Fortrade

Hello Olandino,

We appreciate you taking the time to share your experience. It’s great to know that the platform is working well for you and that you find it helpful in your trading.

Regards,
Fortrade.

Rated 3 out of 5 stars

Not the easiest trading platform to…

Not the easiest trading platform to use, simple tasks like drawing significant levels and fib retracements are not explained. Connecting to MT4 has been a problem which should be simple.

16 April 2026
Fortrade logo

Reply from Fortrade

Hello Sean,

Thank you for your review and for sharing your feedback. We are sorry to hear that certain aspects of the platform have not met your expectations, particularly in relation to charting tools and the connection to MT4.

Your comments are valuable to us and have been noted, as they help us identify areas for improvement. We will also share your feedback with your account representative so they are aware of your comments and can provide further clarification on these features and where they can be found within the platform.

Regards,
Fortrade.

Rated 1 out of 5 stars

I traded with this company for about 6…

I traded with this company for about 6 months and made profit. I tried withdrawing my investment, however, after 2 weeks I have not received a cent. Don't know where my funds went.
There is the possibility that the funds were sent to the wrong wallet address. This was not verified my me before it was sent. I am paying for that with my hard-earned money. So disapointed.

2 April 2026
Unprompted review
Fortrade logo

Reply from Fortrade

***UPDATE 23/04/2026***

Hello Preston,

We just wanted to follow up on your case and hope that the information provided has helped clarify the situation regarding your withdrawal.

We understand how important this matter is and appreciate your patience throughout the process. If this has helped to address your concerns, we would be grateful if you would consider reflecting this in your review.

Customer feedback is very important to us, as it reflects client satisfaction and helps future clients form an accurate view of our services. We work closely across all departments to ensure the best possible service and maintain the transparency.

Regards,
Fortrade

-------------------------------------------------------

***UPDATE 17/04/2026***

Hello Preston,

We would like to provide you with an update regarding your case. Following the review, we can confirm that your withdrawal was processed successfully from our side and returned to the original payment method used.

We understand your concern and appreciate your patience while this was being reviewed. As the transaction has been completed on our end, the timeframe for the funds to appear may depend on the receiving provider’s processing times.

We hope this clarification provides a clearer picture of the situation and helps address your concerns.

Regards,
Fortrade.

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Hello Preston Henry,

We are sorry to read about your experience and understand your concern regarding your withdrawal, especially after the time you have been waiting. We appreciate you bringing this to our attention.

Please note that in some cases withdrawals may take longer to be received due to standard processing times, including internal checks and the time required by the receiving bank to clear and credit the funds.

Please be assured that we have passed your review to the relevant account representative so your case can be reviewed and handled as quickly as possible. They will look into the status of your withdrawal and provide you with the necessary clarification.

Regards,
Fortrade.

Rated 5 out of 5 stars

Early days….

Early days….. so far, since I joined guidance has been good.
As for my choice of investments, a tricky time!

6 April 2026
Fortrade logo

Reply from Fortrade

Hello,

Thank you for sharing your experience. We’re glad to hear that your first steps with us have been positive and that you’ve found the guidance helpful so far.

Regards,
Fortrade.

Rated 5 out of 5 stars

Great allways polite and helpful would…

Great allways polite and helpful would recommend to anybody 👍

27 March 2026
Fortrade logo

Reply from Fortrade

Hello Barry,

Thank you for your kind words. We're pleased to hear that you found our team polite and helpful, and we truly appreciate your recommendation.

Regards,
Fortrade.

Rated 1 out of 5 stars

They handle people account with out…

First of all, I receive more than 40 a year from the company before making the decision of trading.

Second 2 or 3 years after, I accepted to trade taking my time to open an account, topped the account and all was ok but, two weeks after the same person or whosoever cancelled my account sending £400 back to my bank account but the margin was £530.

After all, I will be glad if the person who chaise reopens and activate the account after make me loose money

31 March 2026
Fortrade logo

Reply from Fortrade

Good afternoon Mari,

First of all, thank you for taking the time to share it with us. We're very sorry to hear about your experience. At Fortrade, we're proud of our agents who always take care of our clients, giving them the tools they need to make their own decisions.

We've contacted your account manager to understand what happened in this situation and to provide you with the explanation you deserve.

Please be assured that we'll do our best to help you understand what happened.

Kind regards,
Fortrade

***UPDATE***

Dear Mari,

Thank you for your patience while we looked into your case.

After carefully reviewing your account with the relevant department, we can confirm that your account was closed following an internal review, in line with our policies and regulatory obligations.

We understand that this situation may feel unclear or frustrating, especially regarding the difference in the amount returned. Please rest assured that all actions taken on your account were carried out following a thorough assessment and in accordance with our Terms and Conditions.

While we are not able to share specific details about the internal decision, we want to reassure you that this was handled with careful consideration and in line with our responsibility as a regulated company.

We truly appreciate you bringing this to our attention and remain available should you have any further questions.

Kind regards,
Fortrade

Rated 5 out of 5 stars

Incredible patients

Incredible patients

27 March 2026
Fortrade logo

Reply from Fortrade

Dear Kevin,

Thank you very much for your rating! Wishing you the best on your trading journey.

Best regards,
Fortrade

Rated 5 out of 5 stars

Thanks but to time consuming for making…

Thanks but to time consuming for making investments sorry.irene

26 March 2026
Fortrade logo

Reply from Fortrade

Hi Irene,

Thank you for your feedback — we really appreciate you taking the time to share it.

We understand that efficiency is key when it comes to investing, and we’re sorry to hear that your experience felt too time-consuming. We’re continuously working on improving our platform to make the process as smooth and user-friendly as possible.

If there’s anything specific that felt complicated or could be improved, we’d love to hear your thoughts.

Wishing you all the best in your investing journey.

Kind regards,
Fortrade

Rated 5 out of 5 stars

i requested a payout on monday and the

i requested a payout on monday and the money landed in my account on wednesday so i am impressed.

9 March 2026
Unprompted review
Fortrade logo

Reply from Fortrade

Hello,

Thank you for sharing your experience. We’re glad to hear that your withdrawal was processed quickly and that the funds reached your account without issues.

Regards,
Fortrade

Rated 3 out of 5 stars

THREE MONTHS BANK STATEMENTS

I had to contact the account manager regarding a request for a copy of the bank card used for deposits with a few of the sensitive numbers obscured.

I was quite taken a back when I was asked to provide three months of my bank statements. When I questioned about the transactions on the statement, he said that they can be obscured. It was not required for identification process as that had been provided at time of opening the account.

Why ask for three months of bank statements? Very strange request for sure.

I have checked their website and cannot find any details that would confirm their policy or requirements re bank statements.

Philip
17/01/2026

It was good to get a response from Fortrade. I am looking forward to the phone call from the account manager. On another matter re poor service. He should have phoned me in the first place when my deposits were kept pending since last week. I noticed that the funds had not been credited to my account at which point I called him and was told that it was because of details outstanding. No communication was received regarding any issues. There should have been a systems notification or a call from the account manager regarding pending items. Since my call, I have now requested for the deposits to be returned.
Very disappointed with the service.
Philip

19/03/2026 update

I am yet to receive a call or communication regarding the matter raised. I was informed on `7/03/26 that I would be contacted to let me know the requirements re Bank Statements and am yet to hear from the account manager.
Poor service
Phil
24/03/26
I have since had a call (on 19/03) from a senior manager who had taken the time to contact me and explain matters, which was good to hear. He had listened in to the telephone conversation and that the request for the bank statement was for one month (the latest) and not for the past three months. Encouraged by his call. This all made sense.

Thank you Nat.

Phil

16 March 2026
Unprompted review
Fortrade logo

Reply from Fortrade

*** 24/03/2026 UPDATE***

Hello Philip,

We understand that you have now been contacted and that the request for documentation has been further explained to you.
We appreciate your patience while this was clarified and hope that this has helped resolve any confusion regarding the request.

Regards,
Fortrade.

----------------------

Hello Philip,

We sincerely apologize for any confusion or frustration this situation may have caused and appreciate you taking the time to share your experience in such detail. We understand how this request may have seemed unclear, especially if you were unable to find the relevant information on our website.

Please be assured that your review has been shared with the relevant department. Your account representative will reach out to you directly to provide a clear explanation and guide you on where this information can be found, as well as address any questions you may have.

Regards,
Fortrade.

**19/03/26 Update**

Good morning Philip,

We apologize for any inconvenience caused by this delay.
We've reached out to the person's manager in order to assure this happens today.

On a different matter, kindly note that this is not a support channel and such requests are not handled here. for support matters, kindly contact your account manager by email or support@fortrade.com .

We hope this matter will be resolved shortly and wish you a pleasant day.

Fortrade

Rated 5 out of 5 stars

Excellent

Patient from the staff and good education and impartation of skills in trading

12 March 2026
Fortrade logo

Reply from Fortrade

Hello,

Thank you for your review and for sharing your experience. We’re pleased to know that our team’s support and guidance have been helpful to you.

Regards,
Fortrade.

Rated 1 out of 5 stars

Harassment Through Repeated Phone Calls!

Since registering on their platform, I have been receiving nonstop phone calls from them for months. Despite informing them by both phone and email that I am not interested, the calls continue.

They refuse to take no for an answer and repeatedly call from different numbers, making it impossible to stop the calls simply by blocking them.

I only signed up for a demo account but never used it. Nevertheless, they continue to call me in an attempt to persuade me to open an account.

PLEASE DELETE MY ACCOUNT AND STOP CALLING MY NUMBER FORTRADE!!! I AM NOT INTERESTED IN YOUR SERVICE!!!

11 March 2026
Unprompted review
Fortrade logo

Reply from Fortrade

*** UPDATE 12/03/2026 ***

Hello Bluesky,

Following your request, we have now deleted your account from our system. We sincerely apologize again for the experience you described and appreciate you bringing the matter to our attention.

We hope that resolving this request promptly has helped improve your impression of our company and that we were able to handle the situation in a way that met your expectations.

Regards,
Fortrade.

----------------------------------

Hello Bluesky,

We are very sorry to read about your experience and sincerely apologize for the frustration this situation may have caused. What you describe is not how we operate, so it is surprising for us to hear this and we would genuinely like to understand what may have happened. If you would like your account deleted, we will of course arrange this for you. Alternatively, if you prefer to keep using the demo account, we can leave it active and place a note on your profile to ensure that you are not contacted again. Please reply to the email we have sent you with your details so we can locate your account and review the situation carefully.

Regards,
Fortrade.

Rated 5 out of 5 stars

Simplicity of the app....transaction is…

Simplicity of the app....transaction is reliable and easy...you can deposit and withdraw easily, no issues......account officer Mr Debi does an excellent job keeping me updated with informations about all instruments so i make best decisions about my trading....overall the experience so far is excellent.

26 February 2026
Fortrade logo

Reply from Fortrade

Hello,

Thank you for taking the time to share your experience. We’re pleased to know things have been going well for you so far and truly appreciate your positive feedback.

Regards,
Fortrade.

Rated 4 out of 5 stars

Recommended

Great platform for new traders. On call facility is superb to know about current trends and analysis. Highly recommend it. Just missing detailed analysis of few trades which I would like to have.

26 February 2026
Fortrade logo

Reply from Fortrade

Hello,

Thank you for your review and for sharing your experience. We’re pleased to hear that you find the platform helpful, especially the on-call support and market insights. We also appreciate your suggestion and will take your feedback into consideration as we continue to improve our services.

Regards,
Fortrade.

Rated 5 out of 5 stars

Very helpful

Very helpful

24 February 2026
Fortrade logo

Reply from Fortrade

Hello,

Thank you for your review, we appreciate your positive feedback and are glad to know you found the experience helpful.

Regards,
Fortrade

Rated 5 out of 5 stars

The organisation is very good.Staff are very polite and show care and interest on their students.

From the beginning of contacting Fortrade, I was made welcome. So far, I'm confident this organise would help me achieving my trading expectation.

20 February 2026
Fortrade logo

Reply from Fortrade

Hello,

Thank you for your thoughtful review, we’re very pleased to hear that you felt welcomed and supported from the beginning. It’s encouraging to know our team’s approach has made a positive impression, and we appreciate your confidence in us.

Regards,
Fortrade

Rated 5 out of 5 stars

Brilliant future

As I am new here and don't know too much but when I see it is really good to be involved with and there is bright prespecive in future.

24 February 2026
Fortrade logo

Reply from Fortrade

Hello,

Thank you for your review, we’re glad to have you with us and appreciate you sharing your initial thoughts.

Regards,
Fortrade

Rated 5 out of 5 stars

So to register

So to register

19 February 2026
Fortrade logo

Reply from Fortrade

Hello,

Thank you for your review, we appreciate you taking the time to share your feedback and your support.

Regards,
Fortrade.

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