Forth Plumbing Reviews 980

TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Considering 162 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent service and the professional, helpful, and friendly staff. Many people highlight the fair and reasonable pricing, along with the quick response times and overall good value for money. However, some people were dissatisfied with the pricing for small jobs, finding it disproportionately high. A few other people also felt that the job was incomplete or that there were issues with the coordination of different aspects of a project, leading to additional expenses.

What people talk about most

Service

People report positive experiences with service. Customers consistently praise the quick response times, with... See more

Staff

Reviewers highlight positive aspects of staff, consistently praising their professionalism, efficiency, and... See more

Price

Customers consistently note positive experiences with price. Many reviewers found the cost reasonable,... See more

Response time

Consumers generally express satisfaction with the response times. Many reviewers highlight the prompt and... See more

Value for money

Clients share positive opinions on value for money. Many customers consistently praise the service as... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Our central heating and hot water stopped working in the middle of winter, rather inconvenient! I phoned Forth Plumbing and they arranged for a plumber to come the next day. Graham, the plumber, phone... See more

Rated 5 out of 5 stars

Very happy with our bathroom conversion by Forth Plumbing. Replaced bath with walk in shower and upgraded basin with a modern vanity unit and basin for extra storage. Hugh was excellent at the de... See more

Rated 5 out of 5 stars

The whole process was very professional and proficient; the team could not have been easier and helpful in all aspects of their work and their care and attention. The engineer in fact found a fault in... See more

Rated 5 out of 5 stars

I have just had a job completed by forth plumbing, and I cannot praise them enough for the work . Graham, Joe everyone they where the kindest,hard working,pleasant , extremely professional at all ti... See more


Company details

  1. Plumber
  2. Bathroom Remodeler
  3. Boiler and Heating Service

Information provided by various external sources

Bathroom refurbishments, including Wet room & mobility adaptation specialist. Worcerster Accredited Installer for boilers with finance payment options available. Boiler service, maintenance & repair. General plumbing repairs & maintenance


Contact info

4.8

Excellent

TrustScore 5 out of 5

980 reviews

5-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 33% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

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Rated 5 out of 5 stars

First service today of the oil boiler/…

First service today of the oil boiler/ full heating system installation last year.
As always the service was excellent.
Communication with Forth Plumbing is always good and Graham turned up as planned, done the job and left no mess.
I sometimes struggle with communication and they are really helpful and patient.
Best plumber I have ever used and I wouldn’t go anywhere else.

25 May 2026
Unprompted review
Rated 1 out of 5 stars

Extortionate prices to tighten a tighten a U-bene

Extortionate prices to tighten a u-bend under the sink which took less that 5 minutes £94 pounds. The job was done on 11th March and I only received the emailed invoice last week. Customer agent rude and arrogant I immediately sent am email without prejudice complaining about price etc and told them I am happy to pay VAT (as thats sll the agent went on about) but could the revise their "charge out rate" for such a tiny job which i would have done myself had i been able they haven't even had the decency to respond to my email

11 March 2026
Forth Plumbing logo

Reply from Forth Plumbing

Hi Margaret, thanks for taking the time to leave a review.
Unfortunately we have not received your email so if you could get back in touch so we can respond directly that would be great.
As regards to your pricing query, our call out rate was invoiced to you as our standard call out fee, which is competitive locally.
We also attended to your issue as an emergency within a few hours of your call, a service normally reserved for our Care Plan customers.
I can only apologise for the time taken to send your invoice.

Rated 5 out of 5 stars

Excellent Service from Forth Plumbing

Our central heating and hot water stopped working in the middle of winter, rather inconvenient! I phoned Forth Plumbing and they arranged for a plumber to come the next day. Graham, the plumber, phoned me before he came and we ascertained that the problem was the circulation pump. I sent Graham a photo of the pump and he brought out a spare pump which he fitted very quickly with no mess. Very happy customers

26 March 2026
Rated 5 out of 5 stars

Boiler service

Received my reminder about boiler service. appointment made, kept and all done with no issues. I always have confidence that Forth will provide a reliable, value for money service

15 April 2026
Rated 5 out of 5 stars

Excellent company

As usual, good service from this company. I was able to make an appointment for a service very quickly. The engineer turned up on time, polite and friendly and I was happy with his work. Reasonable fees too - would recommend.

25 March 2026
Rated 5 out of 5 stars

Forth Plumbing upgraded our central…

Forth Plumbing upgraded our central heating system, installing a new boiler, radiators and associated pipework. The job was scheduled for 3 days and was completed bang on time. The two tradesmen (Graham and Gary) did a great job, and left the house clean and tidy after each days work. All in all we were very pleased with the work, and wouldn't hesitate to call on Forth Plumbing for any future jobs.

19 November 2025
Unprompted review
Rated 5 out of 5 stars

Great service

Friendly, efficient and timely approach to getting the job done backed by obvious knowledge and experience helping to quickly diagnose any problem and resolve it.

20 March 2026

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