Very easy to get a Defacto 4* car insurance. Website is very clear and smooth to get through various steps. Online account access for documents is straightforward. While most big companies annoyingly... See more
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Great cover to get you on the road. Our cars feature many advanced systems and components, all built with pride, passion and expertise. The same applies to the expert care and cover that comes with Ford Insure comprehensive car insurance.
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United Kingdom
- www.fordinsure.co.uk
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We leased our car through Busseys Ford
We leased our car through Busseys Ford. They have been brilliant especially Peter Feltham who organised everything.
Peter kept explained everything to us and kept us up to date with the delivery times. Upon collection Peter spent time to explain as much as possible about the car. Thank you.
Easy to deal with
Ford Insurance had a telephone number
Ford Insurance had a telephone number, which meant that I could talk to an agent.
Shauna was really helpful on the phone…
Shauna was really helpful on the phone explained things really well, working with ford insure has been really helpful such a easy process all very helpful. 100% would reccomend
They were amazingly helpful and polite…
They were amazingly helpful and polite ,
Normally insurers Iv experienced are dismissive , the girls I spoke to were extremely helpful
Friendly person on the phone who…
Friendly person on the phone who answered all questions and was nice and slow and explained everthing rearly well
I found the salesman very helpful
I found the salesman very helpful, he explained everything clearly. He kept me informed during the time we had to wait for delivery. At the hand over he explained the controls.
Great service and a very competitive…
Great service and a very competitive quote . Definitely recommend . Claire was superb. Quoted one third of Direct Line quote which was incredible so it pays to shop around
Great service from initial enquiry to…
Great service from initial enquiry to collecting car, all questions etc dealt with promptly.
I had to find car insurance very…
I had to find car insurance very quickly, due to my agent letting me down. As I’ve used Ford insure when buying a new car, I went straight to them. Everything was very easy.
The only thing that let it down was waiting to hear it had all gone through. I had to ring as it didn’t come back to tell me all had gone though. But all was fine, the person I spoke to apologized.
Good & efficient
The service was great and they were…
The service was great and they were very helpful
Great experience helpfull staff
Great experience helpfull staff. Sorted with one phone call.
Friendly colleague
Friendly colleague, happy to repeat or further explain/clarify elements of policy.
New to Ford insurance and will definitely be recommending to others.
Thank you for making it all so simple.
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