Fone Angels Reviews 

This was a very simple process. Having requested the prepaid method I received all the packaging very promptly. Communication was great I was kept informed and received regular updates. My iPad once again works perfectly. In addition and most importantly the repair was very competively priced

Easy to follow instructions, fantastic customer service, really quick turnaround time, and not to mention a brilliant end product! Excellent service – will definitely recommend

Excellent service, fixed my broken phone and added extras to ensure keeps working. Thank you

Brilliant company it is the third time we have used them over several years. The online order and payment system is easy to use and help you identify what model of device you have. They fixed our device really quickly. I live nearby and drop it off and collect it in person. They are friendly professional and a great company to use. The jobs are done expertly and quickly.

Very reliable company, keeps you informed at every step with each option that is available; turn around time from the point of order, to postage and return is very efficient. Would definitely use again.

Great service, fast repair with no problems

The most dishonest company I have ever dealt with. Their lying deceitfulnes is breathtaking and every time you manage to contact them they compound their lies. Shame on them for the way the robbed my granddaughter by their lies.
Beware , beware, beware

Easy to deal with - simple instructions - excellent packaging for sending and returning your handsets and a great price - all in all a service id recommend to anyone needing a screen replacement or any other repairs !

iPhone came back like new and works perfectly so considering how huge damage it had I am really happy with the repair (really badly broken screen and the touch was stopping working). It didn't cost a fortune like other company would charge (those who are local and don't repair online) The only downside of this service was it was really slow - even though, I paid for an express repair I got my iPhone over a week later!
Overall, I would trust the phone angels and their service.

A huge thank you for your brilliant service yesterday in fixing this phone on a walk-in appointment. Looks like new

Very prompt service and return of repaired phone. 1st. class service, will recommend to anyone.

This is the 3rd time of using Fone Angels. I have in the past used a couple of other repair companies, but Fone Angels are the best for the quality of the repair. I would not say the repairs are quick, expect to be without your device a week or so. But when the phone/tablet is returned it really is as good as new. I will be using them again! Top quality repairs!

Very impressed with service. Even got a call whilst phone was being repaired to advise me of condition of my phone. Hopefully wont need to use your services again but if I do, I'll definitely be back. Many thanks

The repair for an iPad Air screen it self was good and worked well.
The service was quick and took less than a week from the point of sending off.

I have used this company twice before but have found they say that there are problems such as battery issues which they can repair at a cost even though the item was less than a year old.

I would definitely use Fone Angels again. After having been quoted £140 to replace the screen of my iPhone 6+, a quick online search made me realise I was hugely over-quoted. Initially I was a little nervous about sending my phone away, but the many positive reviews on the website reassured me. I chose the Free Mail Pack that took 3 whole working days to arrive - ordered online on a Wed, got the pack on the following Tuesday. However, after mailing the phone on the same day (Tuesday), I got it back on the following Monday looking brand new. The staff at Fone Angels kept me informed regarding the repair, however I would have appreciated a quick message to say that my phone was being returned.

First time using this service; bottom half of the screen touch did not work, the workmanship was poor the screen was not secure to the rest of the phone therefore you could push you nail etc between the two. In the end I had to take the phone to an Apple store and paid £129.99 on top of the £49.98 (paid to fine angel) to fix the phone properly don’t wast money cutting corners just get your phone fixed properly first time go to an Apple store. Reviewing some of the emails sent to me it would seem they new there was some problem as they wasted me to pay £29.99 to replace the phone jack as they said the phone had been dropped there I did not pay this extra as 1 the phone was not dropped there 2 the phone jack worked fine and 3 49.99 in hine sight is not enough to get a professional service hence all the emails for extras. So what I got was a second hand none working screen.

Phone came back in great condition. Would recommend!

Very happy with our repair excellent service, fast and by far the cheapest around. Thank you Fone angels.

Brilliant service from start to finish kept me fully updated would highly recommend

This could easily have been a four star review were it not for the absolute lack of communovation, which, in my opinion, will be their downfall.

Aside from the total lack of communication, the service was performed as stated though a day late. The free return packaging arrived, as promised, by the 3rd business day after placing my order (screen repair + free express repair + free return packaging), I then immediately sent my phone in (at my cost).

The only small issue with the service is that the phone was delivered to their facility on Friday morning at 9:21 am (as per royalmail.com), yet I never received any confirmation from FoneAngels, and the phone was not repaired and sent back out the very same day (as promised with the express service).

This wouldn't be such an issue had I been able to get ahold of anyone there, but they don't reply to emails or form submissions through the website, and the phone number given only connects one to a voicemail which says to email or use the form on the website.

Worse yet, when I checked reviews again, a huge banner across the top of TrustPilot states that FoneAngels manipulates reviews, and on other websites the reviews are catastrophic to say the least. I was now very concerned this had been some scam, which I had swallowed hook, line, and sinker. I'd even wiped my phone clean and disabled Find my iPhone for them.

I was actually on the train to Hertfordshire, when my partner called to let me know my repaired phone finally had been delivered to my home instead of work (as requested) on Tuesday, rather than Saturday as hoped... Whew!

Not so surprisingly, the only timely contact (other than autoreplies) I received from a human was a prompt reply from Michael P. (within 1 hour!) to a request for "carry-in while-you-wait repair service", in order to schedule my appointment, which I figured might be the only way to get in the door to get my phone back.