Folkestone Mobility Ltd logo
Visit website

Folkestone Mobility Ltd Reviews 2

•
TrustScore 3.5 out of 5

3.3

Mobility Equipment Supplier
Write a reviewVisit website
Write a review

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Company details

  1. Mobility Equipment Supplier

Written by the company

We stock a wide range of new and refurbished mobility scooters and powerchairs, wheelchairs, rise and recline chairs, rollators and walking aids and daily living aids.

Contact info

3.3

Average

TrustScore 3.5 out of 5

2 reviews

5-star
4-star
3-star
2-star
1-star

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Rated 1 out of 5 stars

Wheelchair Hire

I’d ordered the hire of a wheelchair to take my disabled mother out for her birthday and when I went to collect it was advised there was not one available. No apology, no prior contact nothing. Terrible customer service and would not recommend to anyone.

22 May 2025
Unprompted review
Folkestone Mobility Ltd logo

Reply from Folkestone Mobility Ltd

Hi. We apologize for any confusion. The wheelchair is available from tomorrow as per the booking. All of them are booked out today and is due back in tomorrow morning in time for your collection.

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look