Flying Flowers Reviews 

65,748
TrustScore 4.5 out of 5

4.4

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Evaluating 2,517 reviews, reviewers overwhelmingly had a great experience with this company. Customers truly love how exceptionally simple the online platform is to use and frequently praise the stunning, fresh floral arrangements that always arrive right on time. Consumers also deeply appreciate the highly reliable delivery service, alongside the helpful tracking updates provided throughout the entire ordering journey. However, some reviewers were not happy with the product quality, mentioning that certain flowers wilted very quickly or arrived damaged and below expectations. A small group of other people also felt that local courier handling problems occasionally led to frustrating delivery delays or mishandled packages.

What people talk about most

Product

Users describe positive interactions with product, consistently praising the beautiful, fresh bouquets and... See more

Delivery service

Reviewers mention positive feedback about delivery service, frequently highlighting that packages arrive on... See more

Quality

Reviewers highlight positive aspects of quality, noting that the flowers are fresh, beautiful, and... See more

Order

Consumers find order to be positive, highlighting a straightforward and easy online process with reasonable... See more

Service

Clients share positive opinions on service, praising the consistent quality, reliability, and prompt delivery... See more

Reviews shaping this summary

Rated 4 out of 5 stars

The flowers were beautiful on the second day. When they arrived they were droopy - might have been the unusual heat we've been experiencing? If not maybe there needs to be a notice to deliver the da... See more

Company replied

Rated 5 out of 5 stars

On the whole, there is timely delivery on the day requested. I would say, however, that certain couriers don't always take the care they should in finding the right premises, and more than once we ha... See more

Company replied

Rated 5 out of 5 stars

I am always impressed with the service, and importantly the flowers I send or receive from Flying Flowers. The flowers, are fresh, in great condition, brilliant varieties and true to the descripti... See more

Company replied

Rated 5 out of 5 stars

Excellent service as always from Flying Flowers. DPD on the other hand not entirely sure what the delivery driver did with the box containing the flowers (which had been ordered for a Golden Wedding... See more

Company replied



Company details

  1. Flower Delivery
  2. Florist
  3. Flower Designer
  4. Flower Market
  5. Gift Shop

Written by the company

It all started on the little island of Jersey – that spot between England and France famous for its cows. Back in 1981, clever holidaymakers swapped postcards for carnations, sending a burst of beauty home by post 🌸 It was the start of something special. 30 years on, we’ve delivered over 10 million beautiful bunches – from lush lilacs to vintage roses (though we still have a soft spot for carnations!) 🌸 Delivering joy is what we do best, and we’re proud to be rated Excellent on Trustpilot. While a lot has changed since those early days, our mission remains the same: spreading happiness, simply. We do that with fast delivery, a 10-day freshness guarantee, a caring customer team, thoughtful extras, and sustainably sourced blooms in planet-friendly packaging 🌸 Ready to make someone smile? We definitely are.

10 Day Freshness Guarantee

Enjoy longer-lasting blooms with our 10-day freshness guarantee 🌸

Enjoy longer-lasting blooms with our 10-day freshness guarantee 🌸
We want every bouquet to arrive looking beautiful and stay that way. That’s why all our flowers come with a 10-day freshness guarantee. Our blooms are carefully prepared and often arrive in bud 🌸 This means they may look a little sleepy at first – but don’t worry, it’s all part of the magic. With a drink of water and a little care, they’ll bloom beautifully over the next few days, so you can enjoy them for even longer. If you’re ever not completely happy with your flowers, our friendly customer care team is here to help – because delivering joy is what matters most to us.

Contact info

4.4

Excellent

TrustScore 4.5 out of 5

66K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.4

All reviews

(65,748)

2,487 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 3 out of 5 stars

Easy to order, delivery good, flowers slightly disappointing.

Can’t fault ordering process and delivery but was a little disappointed with the actual flowers. The recipient was happy, but the photo she sent me looked very different to what I was expecting, to be honest.

30 August 2026
Flying Flowers logo

Reply from Flying Flowers

Hello Christine, We appreciate you sharing your feedback.Many thanks Michelle

Rated 5 out of 5 stars

It’s class service and bouquets from Flying Flowers

My friend,who was the recipient of this floral gift, was absolutely delighted and pleasantly surprised. When I saw them I could understand why, they were more than I could have hoped for. They looked extremely fresh, arrived on time and very colourful. Thank you Flying Flowers, I have always used you when sending bouquets and shall continue to do so for such excellent service.

30 August 2026
Flying Flowers logo

Reply from Flying Flowers

Hi Jennifer,
Thank you so much for your lovely feedback. 🌸
I'm so pleased to hear that both you and your friend were delighted with the flowers. Knowing they arrived fresh, colourful, and exceeded your expectations really means a lot to us.
Thank you for your continued loyalty and for choosing Flying Flowers time and time again. 💐💛
All the best,
Shelley & The Flying Flowers Team

Rated 5 out of 5 stars

Excellence

I have used Flying Flowers many times and always received first class service and blooms, delivered exactly as requested.
Excellent.

29 August 2026
Rated 5 out of 5 stars

Celebration Flowers were beautiful …

Flowers were beautiful and fresh and lasted for 2 weeks. My Grandaughter was thrilled with them as part of her celebration for her A Level results. Delivery was on time following notification email on the said day which adds to reliability of the service

20 August 2026
Flying Flowers logo

Reply from Flying Flowers

Hi Christina,
Thank you so much for your lovely feedback. 🌸
I'm delighted to hear that your granddaughter was thrilled with her flowers as part of her A Level celebrations. What a wonderful achievement! It's also great to know the flowers arrived fresh and lasted so well.
Congratulations to your granddaughter, and we wish her all the very best for the future. 💐✨
All the best,
Shelley & The Flying Flowers Team 😊

Rated 5 out of 5 stars

Flying Flowers were able to provide…

Flying Flowers were able to provide exactly what I was looking for, i.e. a beautiful bouquet of smiley sunflowers, delivered exactly when I asked for them to be delivered, and 11 days later, my sister-in-law tells me they are still as stunning as the day they arrived! Flying Flowers will definitely be my go-to from
now on...

22 August 2026
Rated 4 out of 5 stars

Used Flying Flowers many times over the…

Used Flying Flowers many times over the years and have never had an issue with the ordering service, delivery and freshness and length of how long the flowers last. Unfortunately this time everything was good except the flowers arrived on Monday afternoon and by Thursday morning the roses were drooping, not good when they were a birthday gift.

24 August 2026

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look