flowbird.group Reviews 

192
•
TrustScore 1 out of 5

1.1

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Rated 1 out of 5 stars

Booking ref 100222616 Here is the text I received cost me 4.99 when it should have been £3.60 for 3 hours only received 2 hours 41 mins which I had a text 15 mins before saying what I had lef... See more

Rated 1 out of 5 stars

If I could give zero stars I would. Like the previous reviewer, I am one of the people in Worcester who has had multiple payments taken from both my credit card account and current account. In my ca... See more

Rated 1 out of 5 stars

Visited Porthscatho in Cornwall and our first encounter with this awful App. Trying to park we met several people all trying to use the app as the cash machine was out of order. Total failure with th... See more

Rated 1 out of 5 stars

Awful app. Doesnt recognise locations or even offer up the location codes of the nearby machines. Its actually quicker and easier to pay at the machine instead of spending 5-10 minutes to try and use... See more

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1.1

Bad

TrustScore 1 out of 5

192 reviews

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1.1

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(192)

14 reviews in the last 12 months

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Rated 1 out of 5 stars

This scam is all but a scam

This scam is all but a scam. The damn app does not process your payment. It accepts your payment information but fail to process it. I will be on the lookout for bogus charges from this company. WARNING: NEVER use this app.

6 May 2024
Unprompted review
Rated 1 out of 5 stars

Car towed with time still on the app...no response from Flowbird

A lot of the crowd standing around were having trouble getting the app downloaded, and getting registered, but we got through it okay. However, when we returned, our car had been towed with time still left on the app. Flowbird did not respond for about 10 days, and then, only to tell us that they couldn't help us. They were fine taking our money, but their customer service is almost non-existent. Stay far away.

26 April 2024
Unprompted review
Rated 1 out of 5 stars

We went to lunch somewhere and the only…

We went to lunch somewhere and the only parking available in the area required that we download the FlowBird app to pay for our parking. I downloaded the app. When I tried to set it up I got no further than entering my email when the app stopped responding entirely. I didn’t get to set a password, enter my tag number, nothing. Today I was charged a $39.95 subscription fee. I wasn’t even able to set it up to use it and they charged me through my Google Pay. Now I’m mad. I’ve disputed the charge on my card.

27 April 2024
Unprompted review
Rated 1 out of 5 stars

This app is isn't logical

This app is isn't logical. I registered my car and confirmed my parking, after I click confirm I see my car, the zone number and start and end time for my 3 hour free parking, thought I was good to go, got a ticket. I called flowbird and emailed flowbird, nobody could explain why my parking wasn't validated, I played with this app and decided to click purchase even though I'm not purchasing anything, now I see you have to click purchase to validate the parking, the word purchase doesn't make sense here, try validate or confirm twice but don't use purchase, I thought that was for extra time beyond the 3 hours and you need to pay. Purchase means to pay, not validate, this cost me $100, so unfair, whoever made this app should look up the word purchase in the dictionary.

24 April 2024
Unprompted review
Rated 1 out of 5 stars

Second time using it

Second time using it. My son used his app on my husbands car so we were ticketed. Again, I used app with my log in information. Ticketed. I realized the license plate on my app is my husbands car. Such a scam. Couldn’t figure out why I got a ticket. Finally saw how my account had my husbands car. We’ve paid twice every time we used Flowbird. Better to not pay at all and just pay the 12 dollar ticket. Easier, less hassle than paying twice.

19 April 2024
Unprompted review
Rated 1 out of 5 stars

Flowbird is designed to increase ticket revenue!!

Flowbird is a terrible app that is purposefully designed to be difficult to use so municipalities can increase their revenue from tickets. It is especially difficult for the visually impaired, as it does not allow one to enlarge the screen. I wish my city would cease having this app as an option to purchase parking. I will be going back to using quarters from now on!

5 January 2024
Unprompted review
Rated 1 out of 5 stars

Dodgy and no customer service

Dodgy website, no customer service. Sent several emails which have been ignored. I never received a reply. They overcharge you and you never see your money again. They should be out of business. I will definitely report them to the authorities, I am sure they are well dodgy!

24 February 2024
Unprompted review
Rated 1 out of 5 stars

Redirection to dodgy websites

Disgraceful website, tried to pay parking while on a weekend away. Ended up redirected to some dodgy fitness site while trying to pay the parking fee which proceeded to take £60 out of my bank. Find somewhere else to park if there's flowbird attached to the car park.

11 November 2023
Unprompted review
Rated 1 out of 5 stars

It’s horrible

It’s horrible! Took forever to set up while standing in a hot parking lot! Then it asked for some sort of zone number which I never could find! I finally gave up and found an old fashioned parking meter down the street to get parked. City if truckee CA uses this app and it’s the worst!!!!

20 October 2023
Unprompted review
Rated 1 out of 5 stars

Horrible experience

Horrible experience. Took 20 minutes to set up, another couple of minutes to input my credit card info. Hit confirm but never got confirmation. Flowbird will not help if you get a parking ticket.

6 October 2023
Unprompted review
Rated 1 out of 5 stars

Got a ticket after adding my new car plate. Checked it was right in the mourning but came back app had other plate.

I used it today for another car plate. I double checked it but when I got a ticket after work came back and saw it was the other plate. Just buy ticket from the machine and put it on your window. I paid 59 for the ticket. They will just blame u if there is an error. The city allowed them for a purpose. Email flowbird about the ticket. They said it has nothing to do with them and they didn't refund me the money for the parking ticker I purchased.

2 October 2023
Unprompted review
Rated 1 out of 5 stars

After 30mins of setting up the…

After 30mins of setting up the app,unlike other apps that take a few mins, it would not find the location of royal surrey county hospital, you can't put the code in. Plus there phone number doesn't work. Totally awful app.

24 September 2023
Unprompted review
Rated 1 out of 5 stars

Useless

Can't complete account setup. Link to update password never arrives. An error occurred is the only message. Terrible and utterly useless.

21 September 2023
Unprompted review
Rated 1 out of 5 stars

poor design on purpose to get fees and fines

App is poorly designed to encourage mistakes. For instance you can have multiple cars on the app, but they don't ask you to select or confirm the car you're putchas8parking for. Delete wrong car, they take your money and you get ticketed. And if you ask for refund if you figure it out in time and purchase new parking, no refunds for you. It's not a flaw, it's a feature to the parking garage or municipality who rack up the bucks for parking and fines.

19 August 2023
Unprompted review
Rated 1 out of 5 stars

Scam Company uses Flowbird App

Be VERY wary if you see a Car Park operated by Flowbird. I was in Cardigan and saw the Flowbird logo on the P sign. Given the queue I searched Flowbird on Google and found the App. I registered and the 'App' took £1. I then had nothing and no option to enter my car registration. Only later did I have £59.99 taken from my account by a Czech lifestyle company. On complaining to Ceredigion Council it seems that Flowbird manage the car park, but do not take payments for it. The website that took my registration is a Scam.

25 July 2023
Unprompted review
Rated 1 out of 5 stars

Absolutely rubbish

Like everyone else on this site, I have found Flowbird to be absolutely useless. I have tried parking using this app on several occasions with no success whatsoever. I wish I had read the reviews before I downloaded it!! And it’s the local council car park too, I shall be talking to them at the earliest!!

12 June 2023
Unprompted review

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