Flora2000 Reviews 536

TrustScore 3.5 out of 5

3.6

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Rated 1 out of 5 stars

I placed an order on Saturday 27 September for delivery to Ocala in Florida USA on Tuesday 30 September. I paid a lot of Sputh African Rands for the order, and trusted that it would be received on... See more

Company replied

Rated 5 out of 5 stars

PT/BR: Foi uma experiência incrível. Há muito tempo queria presentear meu namorado de longa distância. Estamos há anos juntos e nunca nos vimos pessoalmente. Hoje, a Flora2000 nos realizou com o sen... See more

Company replied

Rated 5 out of 5 stars

I’m that guy who doesn’t drop reviews. Ordered some beautiful roses for my girlfriend in Shanghai in the early morning of 19th August 2024, and before 1 pm she sent me a picture of her holding the bou... See more

Company replied

Rated 5 out of 5 stars

I only send flowers with Flora2000 now. I’m old enough to have used many different floral companies over the years. Before and after the advent of the computer. I’ve been disappointed by other compa... See more

Company replied

Company details

  1. Flower Market
  2. Furniture Store

Information provided by various external sources

Flowers. Send flowers online for delivery in the US, Canada & 180 countries worldwide. No hidden charges or taxes.


Contact info

3.6

Average

TrustScore 3.5 out of 5

536 reviews

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Rated 5 out of 5 stars

Delivered fresh and right on time

Delivered fresh and right on time! Thank you!

10 September 2021
Unprompted review
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Reply from Flora2000

Thank you for your awesome response, we are so happy that you loved the selection that was delivered. We hope to always continue making your loved ones smile with our collection that you choose.

Rated 3 out of 5 stars

In more than 20 years of using your…

In more than 20 years of using your services, this has rarely happened, but it has happened twice! While I had placed the order for September 6, 2021, without warning me, you delivered my order 24 hours late. I would have liked to have been warned. It's a misstep, but I generally enjoy doing business with you.

8 September 2021
Unprompted review
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Reply from Flora2000

Hi Patrick,

We are so sorry and surprised to learn the order reached your recipient a day late, kindly help us with the order number so that we can ensure this is not repeated

Rated 5 out of 5 stars

South African perspective

The delivery time was perfect and on time, and the whole process was well communicated.....BUT then the only thing that was a big issue was the fact that the Covid plandemic was mentioned, and that it could hinder the delivery schedule.

8 September 2021
Unprompted review
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Reply from Flora2000

Hi Willie,

Thank you for taking the time and giving us 5 stars with your amazing review here, It exhorts us to serve you better. Our personalized service by highly trained floral experts will always be available to you and ensure a smile on your face each time.

Rated 1 out of 5 stars

Not only will you not get flowers…

Not only will you not get flowers because this is a fake company.....be ready to fight thousands of dollars worth of fraudulent credit card charges. This site is set up to only steal your credit card information.

5 September 2021
Unprompted review
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Reply from Flora2000

Hi Chris,

We do not understand why you have mentioned this in your review, we do not see any active orders from you this year. The order that you made last year was refunded in full to your PayPal Account.

If there is a new order please help us with the order number so that we can quickly have this resolved for you.

Rated 5 out of 5 stars

Delivery was on time

Delivery was on time. Fresh flowers. I would definitely order it again in future and recommend. 100 % 5 stars, authentic and reliable business.
Thanks alot Flora2000.

31 August 2021
Unprompted review
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Reply from Flora2000

Thanks for the awesome review, Atiqa! We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you. Come back and see us soon. Cheers!

Rated 1 out of 5 stars

Poor (non-realtime) customer service.

Ordered a cake to be sent to recipient in another country. Bank account debited. Company emailed ‘We don’t know if you’re genuine, so have to speak to you’. After getting past that stage (even though bank accepted transaction without query), company sent email stating cake would be delivered.

Second email came later saying cake would not be delivered due to location of recipient.

Refund supposedly triggered (waits in anticipation).

Real-time chat didn’t work and initial emails took hours to get response.

This is not how to operate an international company’s customer service.

28 August 2021
Unprompted review
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Reply from Flora2000

Hey Andrew,

We have written to you on your Gmail id on all your inquiries , may be our emails landed in the SPAM folder. Your order was processed as soon as received however the local outlet Italy informed the recipient's area was out of delivery network.

In this case we cancelled the order to ensure that you would not be charged for the same, the refund will reflect on your order within 7 business days.

Once again sorry that we could not have this order completed for you.

Rated 2 out of 5 stars

I ordered a cake in July for a…

I ordered a cake in July for a birthday.
They tried to deliver it on the day, but didn’t contact the person receiving it & as a result left it at a dhl over night.
When we received the cake it was damaged & Unrefrigerated for 24 hours.

Really not great given the price.

22 August 2021
Unprompted review
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Reply from Flora2000

HI there,

We are very sorry this happened to your order and would like to make things right quickly.

Please send us your complaint on order with the order number being the subject line so that we can have this resolved for you.

Rated 5 out of 5 stars

My sister got suprised

My sister got suprised! When she open the box , She was really amazed by the flowers its very beautiful she even thought she has sutor ( but she does't have one) because its really sweet and beutiful boquet of flowers. Resonable price.. on time delivery!

10 August 2021
Unprompted review
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Reply from Flora2000

Hey there we are happy we could help you bring a smile on your sister's face, we will continue to do so forever, thank you for your kind words.

Rated 1 out of 5 stars

Carefully!

On August 5, 2021, I paid on the website for the delivery of a bouquet to Spain at a cost of almost $ 100 for August 6, 2021. I received a confirmation by e-mail that the order was accepted for processing, the money was debited from the card. On 6 August 2021, my friend did not receive anything, I wrote several letters to the e-mail, an automatic reply comes that everything is fine, your order is being processed.
But until now, neither the completed order, nor the present confirmation of the receipt of my order in person!
I recommend avoiding the flora2000.com service.

Obviously these are scammers!

Yes, I got my money back yesterday, on August 8!
But the surprise, I wanted to make my friend, is ruined!
Thank you for your return!

7 August 2021
Unprompted review
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Reply from Flora2000

Hi Kira,

We confirm that we have replied to every email that you sent to us, please check your SPAM folder may be our emails have landed there. We had already cancelled and emailed on this that the recipient's address is remote and cannot be delivered to. We will expand the delivery network further more to ensure this does not happen in the future. Thank you for your feedback.

Rated 5 out of 5 stars

I highly recommend this fruit and…

I highly recommend this fruit and flower basket. Great selection of fruit. Even though the flowers that were pictured were not available, the actual bouquet may have been prettier than the photo promised! Very pleased.

30 July 2021
Unprompted review
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Reply from Flora2000

Hi there,

Thank you for your awesome response, we are so happy that you loved the selection that was delivered. We hope to always continue making your loved ones smile with our collection that you choose.

Rated 5 out of 5 stars

I recommend using for ur floral needs

I recommend using for ur floral needs. They went the extra effort in finding me a florist to deliver my order when one wasn’t available. I appreciate the service I got and not to mention the order was perfect and she enjoyed it. Thanks again for ur excellent service. I will continue to use u for my flower needs

30 July 2021
Unprompted review
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Reply from Flora2000

Hi Rick,

Thank you very much for appreciating our services. It exhorts us to serve you better. We will always continue to provide the best for your loved ones.

Rated 5 out of 5 stars

I don't have a picture

I don't have a picture, but hear the flowers were beautiful. I was sending from the US to friends in Italy and was apprehensive as I was afraid of the language barrier and unknown due to it being international. The company was great! They called me when they weren't home and didn't want to leave them due to the area so they emailed with me to communicate when a good time for delivery would be and everything was painless and successful. Thank you!

29 July 2021
Unprompted review
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Reply from Flora2000

Hey Rachel,

We are so happy to learn that you had a great experience, thank you for your kind words. We will always be happy to deliver your orders to your loved ones. Cheers!

Rated 5 out of 5 stars

The flowers & gifts from Flora2000 have…

The flowers & gifts from Flora2000 have consistently exceeded my expectations and are affordable priced. Flora2000 makes it easy & affordable to send flowers & gifts to my daughter in Germany even though I live in the USA. It would cost me more in postage fees alone than it does for me to send a lovely gift. Thank you Flora2000!

27 July 2021
Unprompted review
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Reply from Flora2000

Hi there LaLinda,

Thank you for your kind words, this makes us very happy that we made your gifting experience a good one and always hope we continue to do the same. Germany or not, you can choose from so many countries and we will always ensure a smile on your recipient's face.

Rated 5 out of 5 stars

Best service for Philippines

Very quick and efficient service and the flowers were of exceptional quality. Also extremely good value for money in comparison to competitors.

23 July 2021
Unprompted review
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Reply from Flora2000

Hi Adam,

Thanks for the kind words, we will always be here at your service to make your loved ones smile.

Rated 5 out of 5 stars

My grandma passed away in a small town…

My grandma passed away in a small town in Italy. The process was easy. My family received the beautiful arrangement the next day. Would definitely use them again and highly recommend them.

17 July 2021
Unprompted review
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Reply from Flora2000

Hi Tina,

Extremely sorry for your loss, we are happy we could get your flowers there as expected, hope to see you back soon.

Rated 5 out of 5 stars

Based in the US

Based in the US, I ordered flowers and chocolates to be delivered to my mum in Durham on her birthday. Everything arrived on time and was much appreciated. Highly recommend Flora2000.

15 July 2021
Unprompted review
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Reply from Flora2000

Hi Greg,

We will always be happy to continue this delightful experience for you while sending flowers to your loved ones. Happy shopping.

Rated 5 out of 5 stars

Thousands of miles away one has to…

Thousands of miles away one has to count the delivery will work and on time. It did ! and not knowing hospitals don’t take hamper gifts was very pleased that the get well gift was redirected to my aunts home.
Thankyou Flora 2000

11 July 2021
Unprompted review
Flora2000 logo

Reply from Flora2000

We’re so happy you loved your experience and can’t wait to have you back shopping with us. Cheers!

Rated 5 out of 5 stars

It was great

It was great! The person was truly surprised, just like I wanted. The flowers were excellent quality and even I had a minor computer glitch, timely communication with the staff allowed me to send a gift on time! I highly recommend!

10 July 2021
Unprompted review
Flora2000 logo

Reply from Flora2000

Hi Valeria,

We’re happy to hear we hit the mark for you. Come back and see us soon. Cheers!

Rated 1 out of 5 stars

Do not order from this company

Do not order from this company. You receive emails from a Richard Fullham that you cannot reply to. When you try replying it comes up with email cannot be sent message. I made 1 payment for 3 seperate items they offered on their website and I received 2 emails saying 2 items were delivered. 1 of the items was with a neighbour and the other item was never found. The 3rd item I purchased I received an email saying they didn't have the items in stock and I would get a refund. I am still waiting for this refund.

10 July 2021
Unprompted review
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Reply from Flora2000

Hey Gareth,

We tried calling you, however the call could not connect. Please share an alternate number to connect with you.

It seems there is a misunderstanding, we have sent timely replies to all your emails received on Richard id. However, it seems that all our emails have landed into the junk/spam folders.

Rated 5 out of 5 stars

I love your service

I love your service. Tou have a loyal customer in me. I will recommend your site to my friends around the globe. Please continue providing awesome flowers and services to your customer. I am really happy to have stumbled in your site for floeer deliveries. More power to you!

9 July 2021
Unprompted review
Flora2000 logo

Reply from Flora2000

Hi Pete,

We’re so happy you loved your experience and can’t wait to have you back shopping with us.

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