Floorsforpaws Reviews 

216
TrustScore 5 out of 5

4.9

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Rated 5 out of 5 stars

I had Floors for Paws LVP installed throughout the upstairs bedrooms and staircase of my cottage to help my elderly dog, who was struggling with slippery floors and getting up safely. The floori... See more

Rated 5 out of 5 stars

I've never sent a thank-you card to a flooring company before, but Floors For Paws got one! I run a rescue for disabled and difficult cats, and many of them have mobility issues, especially be... See more

Rated 5 out of 5 stars

Excellent company. Very helpful and explained clearly when requesting information about the floor types, fitting and costs. We went for DIY install on the Pawsafe Domestic range. The underlay supplie... See more

Rated 5 out of 5 stars

The people at F4P are fantastic! Always incredibly helpful before, during, and after ordering/installation. Our fitter Jon was wonderful too. Very professional, incredibly thorough, and even came bac... See more

Company details

  1. Flooring Store
  2. Flooring Contractor

Written by the company

Flooring for dog lovers by dog lovers. Tested by dogs for dogs. Vet endorsed. 30 year domestic guarantee. We are the first company to put your dogs needs as high as your own. Our floors are anti-slip for them and waterproof, stain resistant, scratch resistant and hard wearing for you. Our PawSafe ranges are endorsed by Dr Hannah Capon of Canine Arthritis management due to their slip rating and cushioned backing which is kinder on joints. Wherever your dog goes; Go Floors for paws


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4.9

Excellent

TrustScore 5 out of 5

216 reviews

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4.9

All reviews

(216)

20 reviews in the last 12 months

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Rated 3 out of 5 stars

I wanted to give a glowing review but...

This is a tricky one as there is good and bad to consider. I’ve lived with the floor for around 4 months now, and am happy to report that it is hard wearing, non slippy to humans if there are spills, easy to sweep and to mop.
Dogs feet don’t make the tappy sound, but it is NOT non-slip for dogs if they move at a pace other than walking.
I have the stone effect, and it is NOT easy to clean. A swish with a mop doesn’t reach the areas between the tiny pimples, they need rubbing by hand on hands and knees to clean properly. Believe me, with 3 dogs, I’m not house proud so my standards are pretty low! I mop the floor about 5 times a week. You can see on the photo of ‘me’ the difference in colour where I’ve hand cleaned and where I’ve not. The dirt is easily disguised by the stone effect, so was filthy but I couldn’t tell until I started a detailed clean.
The biggest disappointment was with the fitting. Our utility floor was not level, and, despite being told it would be, is still not level. So if a dog occasionally wees in there, it runs off and under the skirting board. The fitter had cut tiles on top of other tiles, so some were scored but he still fitted them, and had to come back to replace them. We still spot new overscores, now that dirt has had time to accumulate in the tiny scratches.
Mo was very helpful and the fitter was very nice but I did feel uncomfortable pointing out the tiles that needed replacing, as it was obvious that they shouldn’t have been laid. The fitter seemed in a rush to get the job done, as he had family commitments.
We ended up with a whole box of tiles plus a part box left over, so the area estimate was way off. Also, we were charged for a full can of glue, which covered a much larger area than we had done, and when I queried this, I did not get a response. If every customer is charged for a new can, someone is making a bit on the side.
Would I recommend this floor overall? Yes, but be aware it needs more cleaning effort than Lino and check the quality of the fitting.

2 August 2019
Unprompted review
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Reply from Floorsforpaws

Hi Ali. Thank you for your review. We're sorry to hear that you were not completely satisfied with us.

Nowhere on our website, in any promotional material or from any verbal conversation will you find us using the term 'non slip' As dog owners know; dogs at pace will slide on carpet, concrete, grass etc. What we offer is a high level of anti-slip which has helped many dogs including amputees, older dogs with joint problems, and dogs with a fear of hard flooring. It is installed in vets, doggy day cares and animal physiotherapy practices so I am 100% confident in it's level of anti-slip properties. To achieve this level of 'anti-slip' in the stone range for wet & dry conditions there has to be a grain to the surface as you describe, which will result in slightly more attention on the cleaning side. If the level of anti-slip was increased further than the current level it would be more difficult to clean.

Our recommended installers will do everything within their power to level the floor however in some cases due the the existing sub-floor it will not be possible without some further structural work. Regarding the scores on the tiles; Sometimes there will be snagging on a job and you quite rightly called me about it and we returned to remedy all the ones pointed out.

We are more than happy to refund you for the spare box - with this material you have to allow for 5-10% wastage so there are many times when an additional box is not needed if there was little to no wastage.

The Adhesive tubs come in 5 litre or 15 litre tubs so on some jobs you will have some left over in the larger tubs.

Assuring you our best intentions at all times.

Rated 5 out of 5 stars

An absolute pleasure

What an absolute pleasure it has been to purchase from Floors for Paws. From start to finish, the whole process was efficient and professional. Mo was extremely helpful from the initial guide quote to arranging the floor fitter and was always on hand to answer any queries via e-mail.

The flooring itself is absolutely beautiful and the floor fitter (Jason) has done an outstanding job at fitting right through our living room/kitchen/diner. For the quality of the floor and the guarantee and service, this flooring is such good value for money.

We have two young dogs (a 2 year old cockapoo and a 1 year old cavapoo) and our youngest demolished our existing kitchen floor in no time. We were originally looking for solid wood floors for our living room but decided on Floors for Paws throughout the whole downstairs and I am so glad I discovered them at the last moment. This is definitely the right flooring for our household with two young dogs and a new baby!

Thank you so much everyone, we are thrilled and our house has been transformed.

23 July 2019
Unprompted review
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Reply from Floorsforpaws

We are SO happy Peggy & Percy got the right flooring! These reviews make all the hard work worth while :) Thank you Emma

Rated 5 out of 5 stars

Great flooring for people with mobility issues.

We came across this flooring in our holiday accommodation, as much is this flooring is great for dogs, and our dog was no exception! I'm writing this review because we found it extremely good for wheelchair use. It was the ideal flooring for me as I use I wheelchair, the flooring provided an absolutely super grip for the tyres and meant no slipping around as can happen with laminated flooring. I would recommend that if you use a wheelchair or have walking/mobility issues that you first hive this flooring a look at. It really did make such a difference.

17 July 2019
Unprompted review
Rated 5 out of 5 stars

I found the team at Floorsforpaws…

I found the team at Floorsforpaws helpful, responsive and very professional. Really pleased with how our flooring looks and if our experience to date is matched by the lasting quality of the product I will be very happy.

Not yet tested with any four legged friends - we lost both of our beautiful border terriers before the fitting. Hope to be ready for more furries in our lives at some stage to give our floor the family it deserves.

17 July 2019
Unprompted review
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Reply from Floorsforpaws

Thank you. We are very sorry to hear of your loss. I'm more than sure they were given a wonderful life.

Rated 5 out of 5 stars

Excellent product ,we have a 17 yr old…

Excellent product ,we have a 17 yr old Labrador and a puppy.Both found our old floor very slippery and were very nervous of walking on it.We found floors for paws online.Mo and his team were extremely helpful and the install was carried out very professionally and to a high standard.Both of our dogs love the floor.It is very easy to maintain and doesn't show the dirt.We would highly recommend this floor and the team .

25 June 2019
Unprompted review
Rated 5 out of 5 stars

A Floor to Adore

I trusted the information on Paws for Floors website and it is one of the best decisions I made. My flooring feels hard wearing and looks beautiful. My dog 'King Harold' is nearly 13 and has difficulties walking and getting up and down off the floor. He was a little nervous at first but is now happily 'clip clopping' around the hallway and dining room as if the flooring had always been there. What I love is that it is so easy to sweep and clean. I would highly recommend this flooring if you have dogs and assure you that you will not be disappointed. It is great that there is a company that understands that dog lovers do not just want hard wearing and durable flooring but flooring that looks great too.

24 June 2019
Unprompted review
Rated 5 out of 5 stars

What an amazing product and exceptional service!

What an amazing service and amazing product ! Thanks Mo and the team including Jason the fitter it was a superb service from start to finish.

Service was speedy, efficient and accommodating the whole way through. Absolutely thrilled with the result both in practicality and looks!!

Will definitely be recommending the product!!

Thanks guys
Tracy

23 June 2019
Unprompted review
Rated 5 out of 5 stars

Toosmallforteacups review

I have owned animals all of my life and since leaving home 9 years ago, i have spent thousands and thousands on laminates, wood floors, lino and tiles and unfortunately have needed to replace them all within a year due to them smelling, rotting or fraying!
I have searched high and low before finding floors for paws and i only wish id found this flooring earlier!

The water resistance is incredible and the non slip for my older dogs is perfect!
The flooring is easy to keep clean, looks fantastic and is perfect for keeping my doggies in a clean and happy home!

The costumer service i have received from Mo is fantastic and he's always ready to help or answer my questions!

Delivery was quick and on the date I chose and Paul topliss’s fitting skills are the perfect finish the floor needed. There is no way this floor is being penetrated, damp or rotten!

The dogs absolutely love the flooring along with myself and i will be recommending floors for paws to everyone!

Thank you so much for inventing this fantastic water resistant non slip, clean beautiful flooring!!

Already booked for the rest of the house!

14 June 2019
Unprompted review
Rated 5 out of 5 stars

Excellent customer service.

Excellent customer service from Mo and the team. They provided me with several samples, I would recommend asking for a larger sample when you have made your decision in order that you can get an better idea of what the finished product will look like. I have replaced an engineered wood floor which had warped and lifted due to a my dog’s messy drinking habits, the new flooring has a super thick wear layer and is water resistant so I am hoping that I won’t have any of the same problems and it will stay looking good for years to come. The guarantee helped seal the deal and the fitters recommended by Mo also did a great job and gave a very professional finish. The none slip qualities of the flooring are also excellent for my dog who has had two hip replacements. A great product for dog lovers who also want a great looking home.

10 June 2019
Unprompted review
Rated 5 out of 5 stars

We literally couldn't be happier with…

We literally couldn't be happier with our new flooring. It's of great quality and gives our newly decorated hallway a high end finish - most importantly our dog Luna loves it too! There are a great choice of colours in the range and we received a first class service from Zoe, Mo and their recommended fitter. Thank you so much.....

6 June 2019
Unprompted review
Rated 5 out of 5 stars

Highly Recommended

Highly recommended. From the efficiency of the members of team in the Wetherby office in handling our order, to the polite and courteous approach of the fitters on site. A company we would like to do business with again.
Ben Chester Traditional Crafts Ltd
Sessay

3 June 2019
Unprompted review
Rated 5 out of 5 stars

Changed the way we live

The flooring has been down a week and has already changed how we live. My dog would not walk on my old kitchen floor. He therefore spent very little time with me on the kitchen. Since having the floor put in a week ago he is now coming into the kitchen, lying on the floor and walking across it. This would never have happened in the past. I am so pleased with the outcome and having my dog in the same room as me.

The floor looks great too and I love walking on it. Mo could not have been more helpful right from my first enquiry to delivery. Also Mo put me in contact with the flooring fitter who has done an excellent job. I am really pleased with Floors for Paws.

3 June 2019
Unprompted review
Rated 5 out of 5 stars

Superb

WOW
What a fantastic product love love love it.

So nice to walk on, looks constantly clean, so easy to maintain.

This flooring is an enhancement to our home with the benefits of the texture for my dogs and my elderly father making it slip and trip free.

The customer service from Mo at Floors for Paws was faultless every question answered every need considered. A big thumbs and paws up from us all.

The order was delivered on time and in plenty of time for fitting.

The fitting was challenging due to a lot of furniture that had to be manoeuvred because I was having all the downstairs fitted. This was well managed by the fitters who did a superb first class job.

Thanks to all concerned
Steph Clear

29 May 2019
Unprompted review
Rated 5 out of 5 stars

Amazing find....

Our 5 year old doodle is a nightmare on most types of wooden/tile flooring. When we stay with family who have wooden floors we find ourselves laying a series of rugs and blankets so that she can walk around otherwise she is a quivering wreck. After spending weeks walking round various shops looking for karndean or Amtico with the most grooves I stumbled upon floorsforpaws online and I've never looked back. Mo has been amazing and incredibly patient with my constant queries and requests for samples while we tried to decide what colour would look best. We opted for Kinver and have had this laid on the whole downstairs area including hall, kitchen, utility and WC. It looks even better than I imagined it would and our dog is running about like mad with no slips so far. I cannot recommend this product or company highly enough!

15 May 2019
Unprompted review
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Reply from Floorsforpaws

Hi Colette. This is what it is all about; We are so glad it has helped her. It's been our pleasure dealing with you :)

Rated 5 out of 5 stars

Great product

Great product. Room looks great and it is coping well with our Labrador puppy! There were a couple of issues/delays in finding a local fitter to quote and install but this was resolved and handled professionally and promptly, with good communication throughout.

10 May 2019
Unprompted review
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Reply from Floorsforpaws

Thanks Richard! Send our love to that puppy! :)

Rated 5 out of 5 stars

Excellent service from first request…

Excellent service from first request for samples to final fitting. Very efficient fitters turning up when they said they would and doing an excellent job.

Greyhounds are happy too!

15 April 2019
Unprompted review
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Reply from Floorsforpaws

Thank you Susan! We have got to keep those dogs happy :)

Rated 5 out of 5 stars

Well worth it

I have to say that the product and service have been excellent, promt delivery, extremely helpful staff and the fitting was exemplary. I have no troubles in recommending this product and company

15 April 2019
Unprompted review
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Reply from Floorsforpaws

Thank you Cyril! A pleasure dealing with you. :)

Rated 5 out of 5 stars

Delighted with new floor

Delighted with new floor, nothing was a problem for Craig and he has done a wonderful job. I have no reservations in recommending Paws4Floors. Definitely will have the rest of the flat done later this year.

12 April 2019
Unprompted review
Rated 5 out of 5 stars

Answer every question I asked and I…

Answer every question I asked and I asked quite a few lol. Friendly and nice to deal with. Flooring looks great we are really happy with the work, look and the customer service and the fitters were quick and professional. Top marks from me

5 April 2019
Unprompted review
Floorsforpaws logo

Reply from Floorsforpaws

Thanks Jonathan! We saw the interior and it looks great :)

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