Easy ordering online and quick delivery by DX. Items professionally packaged. If DX were able to provide a timeslot for delivery rather than just a day it would have been 5 stars. I have used Floo... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Ordered some wood flooring adhesive from Flooormart. Placed the order at 3.10pm and by 4pm same day it had been dispatched. Next day delivered as promised, can’t fault the whole transaction from plac... See more
Company replied
Called 4pm Thursday to see if delivery would be possible (2xtubs of wood glue 28kg) for a job the following Monday. Was told to place the order and it would arrive on site that day. I made comments th... See more
Company replied
Ordered 2 bevel edge grinders but recieved the wrong ones after a quick call to Phil to explain i recieved the correct ones next day....used to bevel indian stone ...look rustic due to the riven face... See more
Company replied
Company details
- Flooring Store
- Construction Equipment Supplier
- Construction Material Wholesaler
- Do-it-Yourself Shop
- Tool Store
- Tool Wholesaler
About Floormart
Written by the company
As the UK’s leading online flooring tools specialist, where others make it difficult, we make purchasing flooring tools outrageously simple. Whether you are looking for specific flooring tools, adhesives, screeds or even carpet tiles and linoleum – Floormarts friendly team of flooring specialists are only ever a phone call away. Whether you prefer to give us a call, make use of our live chat service or even pop-in to our stocked trade counter, every member of our team is ready and willing to go the extra mile to ensure you are equipped to the fullest. Offering rapid delivery times and hugely competitive prices, Floormart strive to provide you the best possible customer service we can.
We at Floormart avidly believe in and support the development of the flooring industry and the individuals that call themselves members. We back our commitment to the flooring industry through the active sponsorship of different industry bodies, including the NICF, FITA and CP Assessments. Whether you are new to the flooring industry, or are a seasoned veteran, we have you covered with absolutely anything and everything you ever may need.
Simply browse our straightforward website, or give us a call today to start your Floormart journey.
We at Floormart avidly believe in and support the development of the flooring industry and the individuals that call themselves members. We back our commitment to the flooring industry through the active sponsorship of different industry bodies, including the NICF, FITA and CP Assessments. Whether you are new to the flooring industry, or are a seasoned veteran, we have you covered with absolutely anything and everything you ever may need.
Simply browse our straightforward website, or give us a call today to start your Floormart journey.
Visit Our Website
Contact info
Unit 1, 7 Craven Street, LE1 4BX, Leicester, United Kingdom
- 01162042515
- sales@floormart.co.uk
- www.floormart.co.uk
4.4
Excellent
2K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 42% of negative reviews
Typically takes over 1 month to reply
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Reply from Floormart
Thank you for the kind review, we really appreciate it and hope to see you again soon!
Very good communication problem sorted…
Very good communication problem sorted straight away
2 October 2025
Reply from Floormart
Thank you for the great review Andrew, we really appreciate it and hope to see you again soon!
The order was changed
The order was changed, still waiting for refund to bank account. Wrong amount of tiles delivered, still waiting collect of tiles.
2 October 2025
Good service quick delivery
2 October 2025
Reply from Floormart
Thank you for the great review Jonathan, we really appreciate it!
Prompt delivery
2 October 2025
Reply from Floormart
Thank you for the kind review Peter, we are so glad to hear you're happy with our service!
I received something different from…
I received something different from what I ordered. The return was not organized properly. The return date was scheduled twice, for which I took a day off to be able to send it back. It only worked on the third attempt. After I returned the incorrect order, I was left without any updates for a week until I contacted the Flormart team again. A month has passed, and I still haven't received what I ordered.
2 October 2025
Delivery was super quick and what i…
Delivery was super quick and what i ordered is what I got couldn't beat it 👌
26 September 2025
Reply from Floormart
Thank you for the great review William, we really appreciate it and hope to see you again soon!
Reply from Floormart
Thank you for the great review Stuart!
Reply from Floormart
Thank you for the great review Lynn, we really appreciate it!
Reply from Floormart
Thank you for the great review, we really appreciate it!
Flooring arrived promptly and well…
Flooring arrived promptly and well packaged. Very easy to deal with and competitive prices. I will be using again for my next project.
15 September 2025
Reply from Floormart
Thank you for the kind review, we really appreciate it and hope to see you again soon!
All ok but packaging was inadequate.
The order process and delivery time was good. The product (5ltr floor prep liquid) was inadequately packaged. It arrived squashed and crumpled. It appeared to be only by luck that it wasn't leaking. You could blame it on handling by the couriers but the packaging was woeful.
21 September 2025
Reply from Floormart
Thank you for your feedback, we’re really pleased the ordering process and delivery met expectations.
We are so sorry to hear about the condition of the packaging on arrival. While items do go through multiple stages with the courier, we completely take your comments on board and will be reviewing this internally to improve protection going forward.
If you experience any issues with the product itself, please don’t hesitate to get in touch and we’ll be happy to help.
Dont expect a slow delivery
Dont expect a slow delivery, Mine arrived before I had time to think of a space to put it...lol
21 September 2025
Reply from Floormart
Thank you for the great review, we really appreciate it!
Excellent service
Excellent service; they had what I wanted in stock and it was delivered very quickly. I also had a follow-up email checking I was satisfied. I will definitely use them again and do recommend them.
21 September 2025
Reply from Floormart
Thank you for the kind review, we really appreciate it and hope to see you again soon!
Reply from Floormart
Thank you for the great review, we really appreciate it!
Reply from Floormart
Thank you for the kind review, we really appreciate it and hope to see you again soon!
Always great quality products and…
Always great quality products and delivery is superb to. One for the pros to shop on
21 September 2025
Reply from Floormart
Thank you for the great review, we really appreciate it!
Reply from Floormart
Thank you for the great review, we really appreciate it!
Reply from Floormart
Thank you for the great review, we really appreciate it!
They went over and above to help fulfil…
They went over and above to help fulfil an urgent order. Arrived on time as advised. Staff were friendly and obliging. Goods received were well packed.
21 September 2025
Reply from Floormart
Thank you for the kind review, we really appreciate it and hope to see you again soon!
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.