Just found out that Flip Key have cancelled all bookings after November 1 2024, with refunds to all customers. I had booked accommodation through them as part of a holiday in 2024, with other dependa... See more
Company replied
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Just found out that Flip Key have cancelled all bookings after November 1 2024, with refunds to all customers. I had booked accommodation through them as part of a holiday in 2024, with other dependa... See more
Company replied
I've been using FlipKey & VRBO for years now and their service just keeps getting worse the more I use it. I spent over a week trying to book a place, only having the place never respond. It take 24 h... See more
Company replied
OWNERS BEWARE: Apparently this company isn't smart enough to accept an EIN in place of a SSN for owners. They are refusing to release a payment for a booking in early December. VRBO and AirBnB ha... See more
Company replied
Unfortunately I ended up getting sick the day before we were to arrive at Laurel Ridge near Nantahala River in NC to stay in a cabin. I was admitted to the hospital and had explained to TripAdvisor an... See more
See over 200,000 verified guest reviews and find great deals for 100,000 vacation home rentals at FlipKey.
226 Causeway Street, Second Floor, 02114, Boston, United States
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I like the site. I have made a first reservation but not stayed at it yet...biggest issue is NOT having an app.

Reply from FlipKey
I payed second deposit and I did not get the keys as you promise to send the 24 hours after the depots is made. Even no reply to my emails!!!!!!

Reply from FlipKey
We had a great time at the 3bedroom quiet Little River home. It is perfect if you want a quiet place to stay that is close to North Myrtle Beach. The private hot tub is a huge selling point. No hassle check in. Highly recommend.
Bad,we rented a condo in florida and we drove all the way as soon as we got there we called the company because they didn’t tell us the address and they said that the previous residents decided to stay.We were stressed becouse they lied to us and said that they send us a email saying that they told us the old residents decided to stay WHO DOES THAT ? We soon had to rent a hilton hotel with no help they already took the money from my bank 😭 but returned it soon afterword.They were very rude about it and i TOTALLY DONT RECOMEND IT.

Reply from FlipKey
I found the property I would like to book and within 15 min the owner had got back to me and I was all set.
It was very easy to book using FlipKey. We had one minor problem
and Peter Beauchamp took care of it promptly.
Nice Job, Pete,
Bob Mitchell
I started with Airbnb which by all accounts is a good site to find rentals. My experience in this instance was that site could not show me any rentals that were open for the dates I needed this was my first time trying FlipKey and I immediately was provided numerous rentals in my price range. So I could not be more pleased with my experience with FlipKey.
Process was quick and easy. Communication with owner was prompt and reservation was confirmed quickly.
The service is great.
Also I book my vacation with Flipkey and everything was perfect at Las Palmitas Dorada at Palmas del Mar, PR.
We enjoyed are stay.
Great response very happy with this site. Will continue to use it
It was simple and easy to reserve our stay in Padre Island, my family and I are looking forward to our upcoming stay. All my questions were answered quickly. I will write another review after our stay but I expect it to be a fun time for us.
Tried two times to make reservations for a flat without success. Calendar showed availability but owner/manager wrote back stating the property was booked.
We waited until the last minute to find a condo directly on the beach. You had just what we we’re wanting to stay.
I like that you can specify amenities like a fireplace, balcony/patio. Accurate photos and map info are very important - I like to see the decor and where the house/building is in relation to assets like a ski school, beach, community pool, grocery store or whatever. I have a kid who is allergic to dogs so one improvement would be to be able to search for units that are not just "pet friendly" but actually "no pets allowed." Have never had a problem booking with FlipKey!
FlipKey was very good. Had a little trouble at first just because I had never used them before and didn't understand what I was supposed to be doing. But, after that it was great.
Good service, but not the best value for money as most properties such as aparthotels are 15-20% cheaper if booked direct
This was my first time using FlipKey. The property descriptions were great, the explinations of the process were great and it was super easy to use!
We have used FlipKey many times and have always been satisfied. The site is easy to use and we like the guarantee
I booked a stay in Dublin. Flipkey took my money by debit card then, the following day, I received an email from them saying my booking had been declined by them due to "irregularities". When they refunded me I was £13.31 short of what I had paid. I complained to Flipkey and they told me that because I paid with a Sterling card the exchange had caused this discrepancy. They insist they will not give me this money back. So, in short, I had no booking and it cost me £13.31 for the privilege. I've since managed to book the stay again, which I had to as flight tickets had already been paid for. I advertise my apartment with this company but I will be taking it down after this episode. I advise you to steer well clear.
Booking cancelled by owner (Holiday Europe R)
Booking dates September 19-26, 2018
Booked April 15, 2018
Final Payment made August 12, 2018
Cancelled by owner September 6, 2018
Less than two weeks away from arrival I recieve an email with no explanation or apology with my reservation cancelled.
6 hours on the phone with Flipkey between customer service and bookings to determine the best course of actions. Payment refund could take up to 10 business days to be returned on our credit card. Lots of apologiesm 3 agents later and with only one agent who seemed willing to assist. Hosay is asking for 24 hours to find accomidations meeting our requirements.
Flipkey - what are you doing to protect your customers? With less than 4 days before we leave, I am left with searching for accomodations, funds not recieved from you and very few options at this point in finding suitable accomdations in our budget. We need to hope Hosay follows through on his promise to contact me with in 24 hours with a solution and how I am to be compensated for the debacle.
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