We sold our house. Whenever we needed to speak to our lawyer, somebody (usually the lawyer themself) answered the phone, annd told us where things were - and what was likelly to be happening upcoming... See more
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Pinnacle Building, 2 Prospect Place, Pride Park,, DE24 8HG, Derby, United Kingdom
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I received a letter from this outfit regarding a debt apparently due to British Gas, the debt is not due the debt was never due and British Gas told me they would stop their collections process and get the problem dealt with instead they didn't and it proceeded to get passed to this company they then sent me a letter today advising me of my options to pay my debt.
There is nothing wrong with the letter itself if the Debt was actually due, the problem the company now faces, I have reported the head of their firm to the Solicitors Regulation Authority, contacting me regarding a debt which isn't due behaving in a manner which solicitors would not find coherent and simply sending letters to cause alarm and distress.
If I went to the solicitors firm and said British Gas owed me £20,000 pounds issue them a letter of claim they'd want evidence they'd want material to prove, not with the corporate Jesus Centrica British Gas, they take it granted that the debt is due and they just publish a letter.
They really need to think long and hard about how they behave just issuing letters without any coherent responsibility, I do not intend to let this business behaving this manner I have reported it to the SRA and I have raised a complaint with them before I raise it to the Law Society.
Anyone who has a letter from this company that is not owed should contact the SRA in the first instance to log a complaint report against Mr Ghafoor as the acting head solicitor for this company, send an email making sure that you wish to complain in the strongest possible terms via email to compliance at flintbishop.co.uk, (the email address can be found online at his Law Society profile Google his name and Law Society) wait 8 weeks and if they don't respond to the complaint or they don't deal with it within eight weeks go to the Law Society and tell them you are complaining about the company and they haven't dealt with your complaint your email will serve as evidence that it was given eight weeks prior.
If you are reading this review to consider using Flint Bishop you're using a firm which is a reprehensible failure, choose a better firm which is in the top five not in the top 200.

Reply from Flint Bishop
Wouldn't trust a word these waste of spaces write, their client British gas apparently require paying. Obviously hasnt received the paperwork where their client agreed the compensation timescale and method which becomes a legally binding contract but hey what does a 35 year experienced barrister know. Cant wait for their client to try the bully boy tactics be interesting to see how they like it when the outstanding balance is demanded shortly by legal methods. Probably shouldn't attempt to defraud people when your acting as a legal aid firm but what do I know.

Reply from Flint Bishop
Flint Bishop’s in Derby were recommended to us by our estate agents and we were very happy with their service. Beth Hadfield who dealt with our sale was superb. Communication was excellent and dealt with my queries in a timely and efficient manner. Would recommend.

Reply from Flint Bishop
Had another letter fron this third party interlopers, stating british gas has declined my request to erase my personal data , after speaking to british gas they said this was a lie and once i resolved the issue with BG flint bishop has to delete all data as the recall ends all issues , yet rhere still holding my data , appauling company with no ethics , this company is now holding mine and pther people dara to use as the so wish , and are breaching gdpr , i am contacting the obusman and the ico , this company needs to be shut down or held accountqble , shoking and disgusting behaviour , and there lying about there clients as british gas has assured me they never declined my request

Reply from Flint Bishop
The solicitors have been employed by energy companies to chase people for debt. Their staff are aggressive and abusive to disabled and vulnerable customers. At no point will they take any accountability for how they treat people. Business must be bad if you're having to take work from energy companies.

Reply from Flint Bishop
British Gas were caught by the Energy ombudsman doctoring my meter readings yet this cowboy outfit continued, would not stop harrassing me even when shown the evidence. British Gas have overcharged me by £3000.00 in total . Evil satanic people. People are committing suicide because FLINT BISHOP are not listening to facts .The most cowardly bunch of people I've ever come across. AVOID FLINT BISHOP AT ALL COSTS . LAW SOCIETY MUST SHUT DOWN THIS SATANIC OUTFIT

Reply from Flint Bishop
Had the pleasure of dealing with Jake regarding my file, absolutely wonderful and reassuring all the way through since he took over my file. Not only was he very knowledgeable but also very informative from the very beginning to the end. Time and time again he went out of his way to ensure all grounds was covered as well advising me on what steps where available and most benefitting to me throughout the duration of my file, I would very highly recommend Jake to anybody out there seeking expert legal assistance. I am extremely delighted with the end result that Jake has brought.
Thank you very much.

Reply from Flint Bishop
Flint Bishop have been amazing.
Part way through our sale process, PM Law went into liquidation causing the immediate closure of our Solicitors. Flint Bishop offered our solicitor a job within days of this happening and she was able to take us with her. Flint Bishop allowed us to continue with the conveyancing process exactly where we’d left off, so we didn’t have to start all over again, thus saving time.
They made it easy and straightforward and I can’t thank them enough for everything they’ve done.
We would definitely recommend them

Reply from Flint Bishop
Had a great experience with Jacqueline and Jade, would highly recommend for buying and selling our homes.

Reply from Flint Bishop
Clearly don't bother getting notes from British Gas.
Chasing debt for an empty property, for a bill British Gas have admitted is grossly over estimated.
Can't enter meter readings as it says they're too low. Took photos daily for them, got the meter replaced, didn't update their records with the new meter number. Still won't take readings from me. Distributor has taken readings 3 times in 3 months and STILL do not an actual accurate bill, just a grossly overestimated one.

Reply from Flint Bishop
WOW incredible.
This company is either run by BOTS or AI??
What is the point in sending out letters demanding £0.00 payment??
Then offering legal support.
They legal support should be to close businesses like this down who are not fit for purpose.

Reply from Flint Bishop
My buyer sadly got stuck with Sukhy Kandola, who didn’t send any queries to my solicitor for 3 months. Once she finally sent it still took another 3 months to get anywhere near exchanging as she ignored emails for weeks. She would promise to send documents by her own deadlines and miss them by weeks. It’s now been almost 7 months and our completion date has been pushed back at the last minute as documents weren’t sent in time. Appalling couldn’t discourage you anymore to avoid this company like the plague!!
Amazing team of solicitors. We have been working with them for years now, and they never disappoint.
Robin Poole is very prompt with his duties and was always available whenever we had any questions or confusion. He chased the other side effectively and played a key role in helping us conclude the deal smoothly.
Sarah Sargent’s knowledge is commendable. The buyer’s solicitors requested certain documents to complete the transaction, which would have cost us significant time and money, and we were unsure whether they were actually required. Sarah stepped in and firmly clarified that these were not a legal requirement, saving us unnecessary expense.

Reply from Flint Bishop
The team I dealt with (including Sarah and Olivia) were all pleasant, professional and efficient.
They were on hand to respond to queries and despite an issue with the purchasers solicitor, that delayed matters, the all acted swiftly and efficiently.

Reply from Flint Bishop
Richard Buckley from Flint Bishop dealt with mediation between myself and my wife due to going through the divorce procedure. Richard was very good resolving the process efficiently, profesionally, and quickly.
The mediation brought things to satisfactory resolution amicably and fairley.
Would definitly recommend Flint Bishop, and Richard Buckley as the first point as a way forward.

Reply from Flint Bishop
What a useless company.
Been chasing me for a dept from British gas for over a year that they know is totally wrong.
Both flint bishop and British gas are refusing to deal with the issue.
I put in 3 SAR ( SUBJECT ACCESS REQUEST) to flint bishop over 3 months and they have fail to provide it.
Now flint bishop are now refusing to deal with it and won't let me speak to a manager or supervisor about it.
I spoke to Ali Kherellah who is a supervisor about this in December 2025, he is now refusing to contact me about it??
I spoke to another supervisor called Mohamme iliyas who also failed to deal with it or contact me back. He has now left the company.
I even tried to contact the CEO Qumer Ghafoor about why no complaints has been dealt with or this issue is still ongoing. But they refused to contact me.
I did speak to his personal assistant who promised to contact me back. They also did not contact me back and actually blocked me from contacting them!!!
I phoned today to find out about my complaints that I've been told are still open, but today I've been told they won't deal with them any more!!!!!
So multiple compliments are still not dealt with and are now left unanswered!!!
They even blocked my number to contact them whilst still pursuing an incorrect dept.
What a bunch of bullies they are.
Nasty nasty nasty useless company that likes to threaten people then refuses to deal with the consciences.
UPDATE
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Flint Bishop just sent a request to remove this as they believe its for another business.
They must be joking.
I've probably spoken to nearly everyone in the 2 call centers that I gave numbers for including supervisors and PA to the CEO. they know exactly who I am. What a joke.
REALLY!!!!!!
I would like to express my sincere appreciation for the exceptional service provided by Jacqueline Byrd and her assistant, Jade Brumpton, during the conveyancing process for the sale of myfather's property.
The transaction involved additional complexity because I was acting under a Lasting Power of Attorney, which required extra documentation, including certification of origin documents and other formal verifications. Despite these additional requirements, Jacqueline handled everything with professionalism, clarity, and patience, ensuring that each stage of the process was explained and managed efficiently. Partway through the transaction, Jacqueline’s previous firm closed. This situation was completely outside of her control, yet it could easily have caused disruption or uncertainty. However, I was able to track her down when she moved to a new firm, and I specifically chose to continue working with her because of the trust and confidence she had already established. I am very glad that I did.
Throughout the process, Jacqueline and Jade were consistently helpful, responsive, and supportive. Their communication was clear, and they dealt with what could have been a stressful and complicated sale with professionalism and care.
As a small token of my appreciation for their hard work and dedication, I sent flowers to both Jacqueline and Jade to thank them for the excellent support they provided throughout the process.
I would not hesitate to recommend them.

Reply from Flint Bishop
We have decided to 'REVERT' back to Flintbishop with our review of how we found they handled the conveyancing of our property sale. We say 'REVERT' as Beth loved using that particular word and using it here will hopefully bring a smile to her face. Overall we were very pleased with Flint Bishop, initially we found contact with Beth a little frustrating as she would only message us just before she finished for the day and this we found was too late incase we needed to ellicit a further response from her. However, as time went on in the conveyancing process, Beth proved how proffesional, patient and competent she was especially as our buyers were first time buyers and the process was not made easy by their naivety. Beth is a credit to Flint Bishop and we wish her well in her future career, and would like to thank the rest of the team there who were involved in our conveyancing and turning our dream of living by the coast into a reality.

Reply from Flint Bishop
We chose Flint Bishop solicitors, Derby for our conveyancing needs. They responded to our initial contact with a quick and competitive quote, followed by allocation to Lauren Briddon soon after instructed in mid December 2025. This has been an emotionally difficult time in that we were selling our late mothers property. Lauren and the team supporting her, were professionally efficient, communicated well and were approachable throughout. Their experience and attention to detail, enabled the conveyancing process to proceed without ‘drifting’, through to a smooth and positive conclusion which was really appreciated.

Reply from Flint Bishop
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