We sold our house. Whenever we needed to speak to our lawyer, somebody (usually the lawyer themself) answered the phone, annd told us where things were - and what was likelly to be happening upcoming... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Created with AI, based on recent reviews
Trust legal advice. For Business, for life. Our solicitors and legal experts have been using their technical skills to help you achieve your goals as efficiently as possible for over a century.
Pinnacle Building, 2 Prospect Place, Pride Park,, DE24 8HG, Derby, United Kingdom
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 75% of negative reviews
Typically replies within 2 weeks
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Absolutely shocking !! Collecting debts for an energy company, spoken to them many times and finally agreed to pay on a payment plan . Then I receive letters and phones calls every couple of days about taking matters further if payment is not Received. I have now paid in full as it’s really stressing me out and I don’t want to see another letter on the door step or a 01332 number calling my mobile again .
We received excellent service throughout from William Harper who obtained Grant of Probate for my brother and I.
Having never had to deal with anything like this before, Will gave advice in a clear and easily understood manner.
The whole process was handled sensitively and was completed very quickly.

Reply from Flint Bishop
Flint Bishop Solicitors debt collection sent us threatening demand letters acting on behalf of a well known Energy supplier ( who have recently been in the news for breaking down doors and installing pre payment meters ) for the amount of £1004.52
letters dated 22/5/23 then again 25/5/23
We referred the Energy Supplier to the ombudsman who gladly took on the case in January 2023, the Energy Supplier Illegally over charged us by 600% for Electricity unit charge up to £1.23 per unit from 16p and a standing charge increase of 1200% from 42p daily up to £10.60 daily charge , we had the meter removed in March and charges should of stopped immediately , were still receiving bills for the period after the removal.
15/5/23 the ombudsman agreed with our complaint and we won the case , and the Energy Supplier have now reduced the bill to £271.02 that we have paid, they also have offered me £200 in compensation and a letter of apology, i offered them £300 to settle the bill in January before all this started, what a waste of time these suppliers are , acting like con men,
when i called Flint Bishop Solicitors today they were still demanding the £1004 plus interest charges ,
i pointed out that the bill had now been credited and they then agreed but want to charge a late payment fee of £40 , i sent them the ombudsman decision and proof of the bill credit , i pointed out nothing is due in the time period while the ombudsman reviewing the case and interest or late payment charges cant be applied,
Flint Bishop along with other debt collection agencies buy debt from these companies and hope good tax paying individuals and businesses get scared and pay up for something thats not owed , these bills are auto generated and dont take in to account they are under dispute by the ombudsman or internal customer services , Dont pay them fight your corner its unlawful and harassment ,
im happy to see them in court, they are amateurish at best, chancers at their worst, i will report them to the SRA for over stepping the mark ,

Reply from Flint Bishop
Rebecca was professional, courteous and efficient at all times whilst dealing with the sale of my property on behalf of Flint Bishop.

Reply from Flint Bishop
Flint Bishop contacted us out of the blue, demanding money with legal threats, for electricity used by an occupant of a premises almost 4 years after we sold it and moved out. They did not provide any explanation of why they thought that we were responsible for somebody else’s debt or provide any evidence of how they arrived at the sum of £312.60. They did, however, state that we would have to prove that we were not responsible for the bill. After a number of email exchanges they finally appear to have backed off. Unsurprisingly they haven’t had the courtesy to apologise for wasting our time or for the undue stress they caused or even to confirm that the matter has been resolved. If this is an indication of their level of competence, professionalism and due diligence, for the relatively simple task of debt collection, their ability to handle more complex cases is questionable. 29% of negative reviews, un-replied to on Trustpilot, bear this out.
Frank Dunning
5th June 2023: All negative reviews appear to get the same standard reply. Flint Bishop are clearly not interested in others’ opinions. Still no apology though.

Reply from Flint Bishop
I can recommend Jane Shepherd (Will writer) she and her staff were friendly and it was very easy for me to complete my business

Reply from Flint Bishop
Jane explained everything so well. Great advice about some tough decisions. Very professional very knowledgeable

Reply from Flint Bishop
Qasim Hussain is an absolute gem to Flint Bishop solicitors he dealt with my car Accident claim and where others didn't what to know or do the hard graft, this man worked tirelessly on my case all the way to the end and got me a positive result thank you so much.
You truly are a credit to
Flint Bishop Solicitors

Reply from Flint Bishop
Tina Fisher was incredibly professional and knowledgeable in helping me re-write my Will. She prompted me to consider lots of scenarios, which I didn't really want to face up to and guided me through making some difficult decisions.
I found her to be efficient and meticulous. She is also a really lovely lady. I can highly recommend her.

Reply from Flint Bishop
Sukhy’s persistence and patience (lots of patience!) was very much appreciated and we are certain we would not have completed by 22 November had it not been for the huge effort put in (and countless chasers to the management company!). Thank you for everything Sukhy.

Reply from Flint Bishop
Solicitors lie scream and shut down the phone calling you name and all sort they don’t like it when they are wrong the man ( if that’s what he wants to call himself ) that I spoke to called
Recoveries Manager
Insurance Litigation
Didn’t like that fact his client was talking rubbish and that I have the proof what a load of scum bags

Reply from Flint Bishop
I have used Will Harper previously and again he has proved to be very efficient, prompt and accurate.

Reply from Flint Bishop
Flint Bishop Solicitors were tasked, on recommendation, with obtaining probate and the execution of an elderly relative’s Will for which we were executors. Due to complications this turned out to be a 16 month marathon.
When we needed to speak with Sam Balmbra he was helpful and made useful comments and was positive but realistic. However, there were periods when we felt we were left in the dark with little communication regarding progress. We found that due to poor communication between Reception and Sam’s office there were a couple of occasions when our messages went astray and promises of call back did not materialise.
Overall we were pleased with the advice and service we were given and would recommend Flint Bishop. We would use them again.

Reply from Flint Bishop
I recently used Will Harper to deal with the Estate of my late father. At every step I was informed of what was to happen and what I needed to do. It was a difficult time for me, plus I live in America, but that didn't slow things down and the accounts were concluded in a timely manner. Thanks Will.

Reply from Flint Bishop
Great service from Nosheen when we needed help following the passing of our late Father. Nosheen applied for grant of probate in a professional and efficient manner and everything was resolved in less than 8 weeks. I would certainly recommend Nosheen should you find yourself needing a sensitive and professional service.
Sue C

Reply from Flint Bishop
Unprofessional, Inexperience, Unorganised.
Specially Taxi Drivers stay away from them.
Three month loss of earnings only £133.00.
Because of there negligence I lost three month loss of earnings and still they don’t accept the mistake they have done by there negligence. Strongly not recommend anybody. 😡

Reply from Flint Bishop
We were treated with great courtesy by all the staff we encountered.
Jane was professional and efficient whilst being friendly and approachable. All questions were answered and we were well guided albeit the final decision always being with us.
Our association with Flint Bishop over the past year has been excellent and we would recommend your services to anyone. Thank you Jane for looking after us.

Reply from Flint Bishop
Horrible, they try to sue me for a small amount of money that I've never owned and they didn't even apologies.

Reply from Flint Bishop
I have been using Flint Bishop conveyance team for many years to facilitate the buying and selling of houses. Connor and the team at Flint Bishop managed and push through a challenging sale of our flat.
I can highly recommend Flint Bishop for assisting in the conveyance of property they are polite, professional, and very responsive.

Reply from Flint Bishop
I would recommend Samuel at flint bishop , Samuel is very polite and knowledgeable and helped me through a difficult time .

Reply from Flint Bishop
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.