Flight Club Reviews 

8,819
TrustScore 4 out of 5

3.9

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Reviewers had a great experience with this company. Many customers appreciate the product authentication process, ensuring they receive genuine and high-quality items. People find it easy to locate specific products due to the wide selection available. Several consumers also report positive experiences with timely deliveries and reasonable pricing for the products offered. However, some customers also noted issues with the delivery service, experiencing delays, unprofessional couriers, or packages being left in incorrect locations. A few other people also felt that the product received was not as expected, citing issues like incorrect condition, wrong sizes, or receiving a different item altogether. Additionally, some reviewers were not happy with a lack of order updates or an inability to change delivery addresses.

What people talk about most

Product

Reviewers highlight ambiguous aspects of product quality and authenticity, with many praising the quality,... See more

Delivery service

Users describe ambiguous interactions with delivery service, with many reviewers praising fast shipping and... See more

Order

Reviewers mention ambiguous feedback about order, with some customers expressing satisfaction with the ease... See more

Quality

Customers consistently note ambiguous experiences with quality, with many praising the good condition and... See more

Price

People report ambiguous experiences with price, with many customers finding prices to be good, fair, or... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Processing and shipping of item could have been a little sooner. I understand authentication is needed for product. Very pleased with process though.

Rated 4 out of 5 stars

I enjoy flight club and love getting my kicks my only complain is when some delivery services used aren’t professional but other then that love it all

Rated 3 out of 5 stars

I get all of my hard to find/high demand sneakers from flight club, because they’re credible and I’ve NEVER had an issue until my most recent order..I ordered the black pony hair acg’s and they arrive... See more

Rated 3 out of 5 stars

I like that the shoes are verified before shipping, cause no one wants an fake or damaged pair of shoes if bought brand new. My dislike and issue is the shipping process! It's like if you pay for the... See more


Company details

  1. Shoe Store

Written by the company

Established in New York City over fifteen years ago, Flight Club revolutionized sneaker retail as the original consignment store for rare shoes. Carrying the latest drops, coveted classics and hard-to-find grails, Flight Club has evolved from a one-stop sneaker destination to a cultural hub for sneaker enthusiasts and novices alike.


Contact info

3.9

Great

TrustScore 4 out of 5

9K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

3.9

All reviews

(8,819)

2,911 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

My order was placed on may 30

My order was placed on may 30. First it said my order was lost in transit. A few days later it said “transit delay” now it is June 17 and my money was taken out of my account and I still have no sneakers. Unacceptable

14 June 2026
Rated 5 out of 5 stars

Great customer service

Ran into a few problems with my order but they were sent to be verified every time. Contacted customer service and they made sure my order came through. Definitely recommend!

6 June 2026

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look