Processing and shipping of item could have been a little sooner. I understand authentication is needed for product. Very pleased with process though.
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Established in New York City over fifteen years ago, Flight Club revolutionized sneaker retail as the original consignment store for rare shoes. Carrying the latest drops, coveted classics and hard-to-find grails, Flight Club has evolved from a one-stop sneaker destination to a cultural hub for sneaker enthusiasts and novices alike.
Contact info
United States
- support@flightclub.com
- www.flightclub.com
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Availability of desired shors
Availability of desired shors. Easy pffer and checkout process. Accurate shipping and tracking.
Really good pricing
Really good pricing, great selection and Timely arrival of merchandise
It was great I received the right…
It was great I received the right shoes, they're the right size and they came when they said they would really great experience.
Never received package and they didn't…
Never received package and they didn't care
My order was placed on may 30
My order was placed on may 30. First it said my order was lost in transit. A few days later it said “transit delay” now it is June 17 and my money was taken out of my account and I still have no sneakers. Unacceptable
Lack of communication and people spend…
Lack of communication and people spend so much money and yall ship with a company that steal people shoes im done shopping with flight club
Great customer service and the product…
Great customer service and the product arrived in a timely manner.
My package was stolen and no one help…
My package was stolen and no one help with the situation.
Great customer service
Ran into a few problems with my order but they were sent to be verified every time. Contacted customer service and they made sure my order came through. Definitely recommend!
Shipping and handling for Starters
Me knowing its always authentic and the…
Me knowing its always authentic and the order time
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