FlexiSpot AU Reviews 

DO NOT ORDER FROM THESE POEOPLE IN AUSTRALIA

Very bad service. First, I bought an L desk with one dimension, and they changed it to another. It was difficult to get the price difference back. Second, they only sent the top, and I had to open a dispute to get a message that the rest would be sent later. This is a joke. Clearly, they forgot to send it, and they did not inform or now be aware of it. I paid a lot of money for the desk, I need it in a week but will not be and until now I have nothing more than 2 pieces of wood and not sure if the rest will come. I don't recommend them.

Flexispot.au have the most abysmal delivery service, and incompetent customer service.
Firstly, they use a courier that won't deliver to a post office parcel collect, and when it undelivered and returned to the courier depot, Flexispot.au customer phone is unresponsive and email just tells you to wait. Several emails later for them to understand the issue with their courier service and providing an alternative delivery adress, 48 hrs later after Flexispot.au tell you they've updated the address with their "delivery specialist" and the courier service tell me it's still at the depot and their waiting to hear from the sender.
Secondly, an additional ordered item at the same time is sent via Australia Post (as the first package should have been), but they do not include the full/proper parcel collect address details (just the post office street address), and the post office cannot release it because it's not addressed correctly against a corresponding ID.