Overall very good experience Had a few hiccups with cars being avail on the portal which were then cancelled (due to car face lift changes) But once the correct car was ordered, process felt sm... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Company details
Written by the company
We are Fleet Evolution, employee benefits experts and leading providers of salary sacrifice schemes. We formed back in 2010, and just a year later we launched the UK's FIRST all-electric salary sacrifice scheme! Back then, you were pretty limited to just the Nisan Leaf, but now there are so many more electric vehicle options to choose from! It's our mission to get as many people as possible into cleaner, greener cars through our salary sacrifice scheme! It could be the general employee taking on a new electric car through the scheme, or an essential user going green for the planet! Reduced tax rates and low monthly costs, you're saving more than just the planet, your wallet will thank you too! Put simply, we make green cars more affordable to take on and run compared to that of a 5-year-old diesel car, all with no cost to the employer and no leaver risk! The scheme is free to implement, all you need to do is get in touch, define your rules around the scheme, and get your employees quoting! Happy employees, happy employer, happy planet! Whether you employ 3 people or 10,000 people, we want to help you move to electric!
Contact info
The Dovecote, Pimlico Farm B79 0PF, B79 0PF, Tamworth, United Kingdom
- 0300 302 0626
- engagement@fleetevolution.com
- www.fleetevolution.com
Replied to 33% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Great communication and assistance all…
Great communication and assistance all round. Car was delivered today and was smooth and easy handover. All of my requests were met and always speedy responses to my communication. Would highly recommend.
Straightforward process
Ordering was very straightforward and communication throughout was clear. I received regular email updates on the delivery schedule, which helped manage expectations.
The team also arranged for my private plate to be fitted ahead of delivery, which was handled smoothly.
There was a small issue on the day I was advised the car was ready, as I was later told it was not. In the end it was ready and the dealer contacting me directly helped resolve it quickly. Everything was sorted without delay and overall the experience was positive.
The company I work for introduced…
The company I work for introduced Salary Sacrifice vehicles and as my car lease was ending I took the opportunity to get a car, the process was seamless and the team were really helpful and and kept me informed at every step.
Really smooth experience with Fleet…
Really smooth experience with Fleet Evolution. Amy was fantastic and made everything easy, with great support from Sophie and Charlotte as well. The car arrived on time and I’m very happy with it. Highly recommend.
Smooth Delivery Experience
Really smooth delivery process - collection and delivery was communicated really well and completed without a hitch!
Very helpful and customer friendly
Very helpful and customer friendly
A year in..
Had the car a year now and so far has been pretty seamless. Good communication from the team and having just one monthly bill has made things very straightforward knowing that all maintenance etc is covered so really pleased!
Fleet Team Support
Fast, clear, communication and assistance when it was needed
Very friendly staff and quick in…
Very friendly staff and quick in response
Communication Prompt and Friendly
My car from Fleet Evolution is through the salary sacrifice scheme. A couple of things were missed from the quote so the price initially kept going up - a breakdown of the cost (including optional extras) would be better so it is more transparent.
We were given a pre-contract car almost straightaway. There were a couple of issues with it, which were resolved by the DriverLine team promptly.
No issues with the new car on arrival and communication has always been prompt and friendly.
I initially had a Polestar 2 on order…
I initially had a Polestar 2 on order through Fleet Evolution but following manufacturer delays, they helped me get into a Polestar 4 much quicker. Amy and the team were amazing in putting up with me going through the various options and specs along with prices and helped provide a temporary car whilst I waited for the car to arrive.
Great for small business
I've just completed my 2nd lease with Fleet Evolution and would thoroughly recommend them for any small business looking to set up a salary sacrifice scheme. Great customer service, there's always someone available when you need assistance.
I have used Fleet Evolution for my…
I have used Fleet Evolution for my lease vehicle for 1 year. The experience has been first class. The team keep you fully informed throughout I would recommend anyone to try them.
Brilliant customer service
Fantastic customer service from the team from start to car being delivered. Very responsive and proactive.
Would recommend 👌
Simple ordering process and regular…
Simple ordering process and regular updates provided pre-delivery. I’ve had the vehicle over 2 years now and Fleet provide great support and service.
Great communication
My initial car scheme was not standard as I had sourced the vehicle myself, rather than waiting for a new one or picking one from a pool. However, Fleet Evolution were very good and made sure that the process was as smooth as possible. I've also had some questions arise during the course of my ownership and the they've aways responded in a very timely manner and answered the questions.
Fleet Evolution - The Perfect Partner
The whole team at FE are professional, skilled and efficient. Working with them has been excellent from our very first meeting and 2 years down the line I am confident in their ability to provide and assist me on anything I need. I can highly recommend Fleet Evolution.
Great communications and service
Great communications and always a wonderful service. Timely reminders are always well received. I'm 2 years and everything has been 100%.
Responsive customer service
Responsive customer service, easy to deal with, would recommend!
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.








