FleetChoice Reviews 604

Fleetchoice appeared as the most knowledgeable and open to discussing the whole ins and outs of the novated lease process. Very easy to work with.

Great service by Mary, very helpful and explained everything as requested.

Kevin helped me on understanding novated leasing and would call me regularly with updates and what i need to do. He was always prompt to reply and professional. I will be recommending Fleet Choice to a number of my colleagues.

Jed Hachem is an absolute star, his service & professionalism is second to none. Would recommend Fleet choice.

Mary was a great help during the full process and was very prompt with all her responses, working night and day!

Fleet choice were a great company to organise purchasing my new vehicle through! Upon sending my initial enquiry the response was very quick which prompted me to progress forward with Fleet Choice. Mary Hatzi was the consultant looking after me throughout the process and with each interaction was very helpful, friendly, and professional.

The timeline for obtaining the vehicle was unusually longer than anticipated. The replacement head unit (defective) timeline remains unconfirmed, no commitment in writing on the order no. with expected delivery date (to indicate proof of order at time of confirmation of vehicle non committal for delivery)y, Further Fuel car comes 7-10 working days after delivery of vehicle, also Insurance was for 31-7-2020, delivery of vehicle 12-8-2020, with special arrangements made by me personally to bypass protocol for bank clearance at dealership. Inconvenience to customer and impact of using defective head unit (controls not only GPS, radio, but heated seats) for undefined period was not compensated for.

Considering circumstances, there was no offset offered due to delays and unconfirmed timelines of head unit.

Very painful process for my family and I.

This is the 2nd time I have used Fleetchoice to lease a vehicle. Mary Hatzi has arranged both vehicles for me, she is super professional and has made the process very easy and quick. I would definitiely recommend Fleetchoice and Mary as the consultant, if you can get her, and you'll have your new wheels in no time.

Sadly, my experience was not good and left a lot to be desired. Having transferred employers, all I needed to happen was to get my novated lease from my-then current employer (which was not a lease through Fleet Choice) transferred across to my new employer, incl. completing all required documentation. I completed all documentation required of me immediately upon receipt of it from Fleet Choice. But I then had to follow up Fleet Choice a number of times over a number of weeks just to get all of the arrangements in place. Frankly, I would have expected Fleet Choice, and not me, to have 'led' this process. Sorry, Fleet Choice, not such a good rating from me this time around....

Nice and easy and simple! Everything was perfectly explained to me, made the decision really easy and quick.

Jed Hachem is very helpful and supportive.
Very good experience during the whole process. Everything done so quickly despite restrictions in place. He is very kind. I am so thankful for him.
:)

I honestly could not be happier!
From the initial interaction when I obtained a quote until such time as I took delivery of my car, I found the service non-intrusive, professional and helpul.
Would I use FleetChoice again? Most definitely

This is the second time I have purchased vehicle through Rhys Smith at Fleet Choice, both times have been a painless and professional experience. The price I paid for the vehicle was very competitive and Sean at Audi Zetland was also a pleasure to deal with. I wouldn't hesitate to recommend Fleet Choice or Audi Zetland.

Mary was great to deal with! She went above and beyond to help us out and get everything sorted before stage 4 restrictions in Melbourne. Couldn’t be happier with the whole process!

Bradly Thompson was just fantastic kept in touch made it so easy. Follow up was fantastic, your IT systems are on point and extremely easy to navigate.

Fantastic customer service. Kevin was fantastic and provided all the information I needed to make our decision.

Initially the thought of organising a car lease was very daunting. However, Rhys' guidance and expertise made the process straight forward and easy! He was readily available whenever I called and always replied quickly to my emails. I would recommend Fleet Choice to anyone considering this option.

Smooth easy process, very polite competent staff, great communication