Flavourly Reviews 

Update to below…received timely responses from Flavourly holding hands up and apologising for delay & putting a small credit on account by way of a further apology…beer was eventually received about a week later, have updated from 2 to 3.

Been a long time customer, beer selection is great, tried many different beers, usually good and service has pretty much always been first class. This time though still awaiting order after a week. Then discovered options to contact Flavourly aren't great, no phone number. Then tried Twitter as don't do Facebook but twitter no longer allow you to send a DM to anyone that doesn't follow you unless you subscribe to Twitter as as a verified user so that option is no pointless Flavourly unless you follow all your customers! So have left a message but it seems from the latest reviews I can expect to be kept waiting for a response and my beer? Was gonna put this in as a 3 meantime but given the increasing numbers seeming to be experiencing delays with little or no explanation I'll leave it at a 2 meantime and reconsider placing my beer orders elsewhere if things review wise continue to slide :(

Ordered beer not delivered difficult to contact anyone to deal with problem

The order was relatively delayed as the business has been inundated as a result of an offer and was unable to despatch within the expected timeframe.

Appalling, do not order from this company. We ordered a case of beer for Father's Day well ahead of time, It didn't arrive. I contacted Flavourly innumerable times to ask where it was. They didn't reply so, after Father's Day has passed I gave up on the beers and asked for a refund. They then tried to deliver the case 2 weeks late. I asked them to return this but am still waiting for a refund.... Just AVOID

I’ve ordered many times before, but been absent for a while… Ordered a mixed case that has many citrus mixes that I enjoy in the summer months…

They always have a great selection of beers at a great price. Delivery is also great.

Usually 10/10 for the company, however on this instance the delivery took over two weeks from being ordered to being delivered. The issue was there was no ‘tracking’ on the personal account so had no idea when the delivery would arrive until the day before when a message received.

My order was not delivered "within two or three working days" and there was no email telling me to expect a delay. My query about the delay also went unanswered. Finally, the delivery suddenly happened about 12 days after I had placed my order.
This is the second time I've had a problem with Flavourly so I fear there is some more systemic problem with deliveries.

Delivery took two weeks without explanation. I emailed a number of times to find out what was happening and got no response.

order took 2 weeks to arrive, when I asked where my order was (3 times) I never got a reply.

Order took 8 days to arrive, your estimate is 2-3 days.

Late delivery and despite communication the delivery was left at the wrong address and left out in the rain

I like getting an occasional case of different beers from Flavourly and I can’t recall any I didn’t like, except maybe a floral beer that was just slightly too weird for me. The deliveries usually arrive in good time, but for some reason the latest one was very slow to arrive and there was no indication of why, or when it would be sent when I looked on the website. More info in such instances would be nice. Also, the snack was missing!

Complete and utter botch from ordering, no updates no replies to my emails no customer service just their crap zen desk. I will never use this site again, save yourself the pain and go elsewhere

Beer not shipped within time advised; did not respond to enquiries to ask about when beer would be shipped and when case was received there was one beer missing. Would contact company to complain but no doubt there would be no response.

The order took nearly 2 weeks instead 3 -5 days. Despite many emails from me asking about whereabouts of order I did not receive a single reply. Nothing to explain or apologise for late delivery.
Beer might be good but communication from Flavourly is rubbish.

Dire. 4 week wait for my order, completely ignored by customer service. Shop elsewhere