Flagstone breaks down all the usual barriers to opening savings accounts (KYC etc..) which often slow down the process, or even put you off doing it altogether. I also like the fact that I can see all... See more
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New to Flagstone and having difficulties navigating the Pages; Drew helped me to find the correct page and then by scrolling down, to see the information I was trying so hard to find. Drew reassured... See more
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Very easy onboarding process and good access to rates. If you don’t want to spend your life on money supermarket.com and filing out compliance questionnaires these guys are great
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Company details
Written by the company
Make your money work harder with Flagstone, the UK’s leading savings marketplace that enables you to securely access a wide range of accounts – including market-leading and exclusive rates – from multiple banks through one single application.
Contact info
26-27 Oxendon Street, SW1Y 4EL, London, United Kingdom
- 020 3745 8130
- info@flagstoneim.com
- www.flagstoneim.com
4.7
Excellent
5K reviews
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Pleasure to use
Really efficient clear instructions for re-investment at top rates. Easy to withdraw a partial amount of money to nominated account.
8 May 2026
Reply from Flagstone
Dear Jason
We’d like to thank you for taking the time to write this review of how you find your account. At Flagstone, our aim is to have a platform that helps our clients manage their funds as simply as possible. This reinforces the hard work we put in.
Thank you once again,
The Flagstone Team
Reply from Flagstone
Dear Wendy
We're happy to hear that arranging your transactions was simple. Thank you for your positive feedback; we appreciate it a lot.
Kind regards
The Flagstone Team
Quick and easy to use and competitive…
Quick and easy to use and competitive interest rates
7 May 2026
Reply from Flagstone
Dear Neil,
Thank you so much for your review!
We’re delighted to hear that you’ve found the platform quick and easy to use, and that our competitive interest rates have met your expectations. Providing a smooth experience alongside strong rates is very important to us, so it’s great to know this has come across.
We truly appreciate you taking the time to share your feedback and are grateful for your trust. We look forward to continuing to support you and helping you make the most of the Flagstone platform.
Thank you again for choosing Flagstone.
Best regards,
The Flagstone Team
Reply from Flagstone
Dear David,
We appreciate you taking the time to share your feedback.
We are delighted to hear that our team was able to support you during your initial account setup and make the process a positive experience.Thank you again for your kind words and positive feedback.
Reviews like yours reassure us that we are on the right track and continuing to deliver the level of service we strive for.
Warm regards,
The Flagstone Team
Great range of savings account options…
Great range of savings account options with competitive interest rates, impressive customer service & highly intuitive user interface. Only wish I'd known about this savings consolidation offering sooner - clearly a missed opportunity not to have been using Flagstone sooner!
10 May 2026
Reply from Flagstone
Dear Alison,
We’re delighted to hear that you found our savings account options, interest rates, customer service, and user interface impressive.
It’s wonderful to know you’re enjoying the experience with us now.
Thank you again for your kind words and positive feedback. Reviews like yours reassure us that we are on the right track and continuing to deliver the level of service we strive for.
Warm regards,
The Flagstone Team
Easy to open account
Easy to open account, and very easy to open bank accounts within the app, process is smooth,
6 May 2026
Reply from Flagstone
Dear Paul,
Thank you for sharing your recent experience of us here at Flagstone.
We’re very happy to see you found the account opening process simple to do. Our client experience is important to us, so this helps us to know when our processes are working well.
We hope you continue to use the platform in future to help you save.
Kind regards,
The Flagstone Team
Easy to use for me
6 May 2026
Reply from Flagstone
Dear Charles,
Thank you for leaving us this kind review.
At Flagstone, we understand how important it is to make the most of your money. We wanted to provide our clients with a product that is easy to use and helps you do just that, your words let us know we’re on the right track.
Best regards,
The Flagstone Team
Reply from Flagstone
Dear Ned,
We’d like to thank you for taking the time to write this review of how you find your account. At Flagstone, our aim is to have a platform that helps our clients manage their funds as simply as possible. This reinforces the hard work we put in.
Thank you once again,
The Flagstone Team
Very clunky website
Very clunky website. Glitch requires logging in twice. Also Top Up functionality doesn't always work with Lloyds bank.
5 May 2026
Reply from Flagstone
Dear Guy,
Thank you for your feedback, though we are sorry to hear about your experience.
We understand how frustrating platform and login issues can be - we're sorry for any inconvenience caused. If helpful, our Client Services team would be happy to guide you through the platform to ensure you’re getting the most from it.
Regarding the top-up functionality, the “quick transfer” method, when funding your Flagstone account, may depend on your bank’s daily limits and whether they support this type of payment. This may explain the difficulties experienced with Lloyds.
Should you need any further support on either of your issues, please do contact us - we're here to help.
Best regards,
The Flagstone Team
Easy to use and understand.
8 May 2026
Reply from Flagstone
Thank you for sharing your kind comment.
We’re delighted to hear that you find the platform easy to use and understand.
Providing a simple and seamless experience for our clients is always our priority, so your feedback is greatly appreciated.
Thank you again for your review.
Kind regards,
The Flagstone Team
Very user friendly platform
Very user friendly platform. Great to have one place to see all the accounts.
5 May 2026
Reply from Flagstone
Dear Bryn,
Thank you for sharing your feedback.
We appreciate you taking the time to leave us a review. We're happy to hear that our platform is user-friendly and that you find it helpful to view all accounts in one place.
Best regards.
The Flagstone Team
Good platform easy to use
Good platform easy to use, bit slow on moving money about though otherwise would have been 5 stars
6 September 2025
Reply from Flagstone
Dear Troy,
Thank you for leaving us this kind review.
At Flagstone, we understand how important it is to make the most of your money. We wanted to provide our clients with a product that is easy to use and helps you do just that
With regard to deposits and withdrawals, transactions to and from savings accounts can take up to two working days to complete. As Flagstone isn’t a bank, we work closely with our partner banks and their processing schedules to ensure funds are deposited and returned securely.
Best regards,
The Flagstone Team
Brilliant platform for managing your…
Brilliant platform for managing your savings.
Plenty of choice of rates and terms.
Instant confirmations with an easy to navigate site.
2 March 2026
Reply from Flagstone
Dear Ricky,
Thank you for taking the time share your positive feedback.
At Flagstone, we aim to ensure our clients can fully utilise the platform and access the diverse range of savings accounts provided by our partner banks. We're delighted to learn that this is proving effective for you and that you're satisfied with our rates.
Your positive feedback reassures us that we’re moving in the right direction.
Best regards,
The Flagstone Team
Reply from Flagstone
We would like to thank you for taking the time to write this review of how you found the platform.
We’re grateful for the kind words about your experience with Flagstone. Your review means a lot to us and lets us know that we’re on the right track.
Thank you.
The Flagstone Team
Easy clear instructions and easy to…
Easy clear instructions and easy to navigate and accessibility
8 May 2026
Reply from Flagstone
Dear Malcolm,
Thank you for taking the time to share your feedback. We're delighted to hear that you find the platform easy to navigate, accessible, and clear to use.
At Flagstone, we’re committed to making it as simple as possible for our clients to manage their funds. This reinforces the hard work we put in.
Best regards,
The Flagstone Team
Smooth transfer of funds.
7 May 2026
Reply from Flagstone
Dear Rasathiammal,
Thank you for taking the time to leave us a review.
We’re really glad to hear you found the transfer process smooth. Your review means a lot to us and lets us know that we’re on the right track.
Kind regards,
The Flagstone Team
Clear and informative discussion with Euan
Clear and informative discussion with Euan who answered all questions and took time and care to understand our specific needs.
7 May 2026
Unprompted review
Reply from Flagstone
Hi there,
Thank you for sharing your feedback.
We're happy to hear that the discussion was informative and addressed your needs.
Best regards.
The Flagstone Team
Just started my journey today
Just started my journey today, everything seems very usable and easy to understand. Hopefully this is a sign of things to come.
7 May 2026
Reply from Flagstone
Dear James,
Thanks for sharing your feedback.
We're happy to hear that your initial experience has been positive and that you find our product easy to use.
Best regards.
The Flagstone Team
I am new to the platform and initially…
I am new to the platform and initially built a portfolio example online. The Flagstone team then contacted me via email to ensure I had all the necessary information before proceeding with my application. There was no pressure or constant calls, just one email and a pleasant phone call to introduce themselves.
I have now opened an account and the platform is very easy to use and straightforward. I also contacted customer services to discuss opening a joint account alongside my individual account and found them very helpful.
Very happy with the service so far. The platform is very promising and provides excellent visibility of your money, including the average interest rate being achieved across your overall savings.
7 May 2026
Unprompted review
Reply from Flagstone
Thank you very much for taking the time to share your experience. We’re delighted to hear that your onboarding journey felt supportive and well‑timed, and that our team was able to help you move forward with confidence.
It’s great to know you’re finding the platform intuitive and that our customer services team could assist with your account setup. Making it easy to understand and manage your savings is something we work hard on, so your feedback is truly appreciated.
We’re really pleased you’re happy so far and look forward to continuing to support you as you make the most of the platform.
Kind regards,
The Flagstone Team
Amazing customer service from…
Amazing customer service from Flagstone, took me through all the steps and guided me throughout.
7 May 2026
Reply from Flagstone
Thank you for sharing your kind feedback of us here at Flagstone.
We’re so pleased to see that you are happy with our service as our client experience is one of our top priorities. This reinforces the hard work we put in.
Thanks again,
The Flagstone Team
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