Flags.com Reviews 2,879

TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Evaluating 389 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality of the products, noting the durable materials, strong stitching, and vibrant colors that last. Many consumers appreciate the efficient delivery service, with orders arriving promptly and often sooner than expected. The overall ordering process is frequently described as smooth and easy, with many people expressing satisfaction with the service provided. However, some people were dissatisfied with certain aspects, such as receiving the wrong product or a product that did not match the description. A few customers also experienced delays in receiving their orders, and some felt the quality of certain items, like flagpoles, was not as robust as anticipated.

What people talk about most

Product

Reviewers express satisfaction with the product quality. Many customers praise the durability, stitching, and... See more

Quality

Customers had positive experiences with quality. Many reviewers praise the high quality of the flags, noting... See more

Delivery service

Clients share positive opinions on delivery service, frequently highlighting the speed and efficiency of... See more

Order

Users describe positive interactions with order. Many customers praise the easy ordering process, fast... See more

Service

Reviewers highlight positive aspects of service. Customers consistently praise the fast service and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

"I was skeptical about ordering online, but the quality from Flags.com is incredible. Unlike the thin, printed versions I’ve bought elsewhere, this flag features heavy-duty stitching and beautifully... See more

Company replied

Rated 5 out of 5 stars

They had exactly what we needed (including some obscure flags) for a tribute we did to a friend. When UPS couldn’t get our package to us, they re-shipped it FedEx and it arrived on time. We appreciate... See more

Rated 5 out of 5 stars

I wrote a one star review just a day ago because I had not received my flags. I am happy to change my review however to a five star review because not only my flags arrived today in perfect order but... See more

Company replied

Rated 5 out of 5 stars

When I placd my order online, I immediately realized I had ordered the wrong size of the Ukraine flag. I called right away (after hours) & left a VM to that effect. The next day, I received a perso... See more

Company replied


Company details

  1. Flag Store

About Flags.com

Written by the company

At Flags.com, we're proud to offer an unmatched selection of high-quality flags and accessories. Our dedication to customer satisfaction and passion for our products has made us a favorite among collectors, organizations, and homeowners alike. Whether you're looking for a flag to show your national pride, support your favorite team, or add a touch of elegance to your home decor, we have something for everyone.

Our collection features flags from around the world, historical flags, and all the flagpoles and accessories you need to display your flags with pride. Crafted with care, each product in our inventory is designed to stand the test of time. From the majestic American flag to the colorful banners of the United Nations, Flags.com is your one-stop shop for all your flag needs.

We value the feedback from our customers and continuously strive to improve our services based on your reviews. Our team is committed to providing a seamless shopping experience, with easy navigation and secure checkout. Plus, with our informative blog, you'll find stories, facts, and tips about everything related to flags.

Ready to explore our collection? Click below and #flyproudly!

Shop Now

Free Services to Make Life Easier!

Written by the company

Half Staff Alerts via Email & SMS
Half-staff alerts are used to symbolize that our country is in mourning. Sign up for email or SMS alerts for your area now!
Flag Flying Holiday Calendar in Your Pocket
We've made it easy to be prepared for the upcoming flag flying holidays with our free downloadable calendar .ics file. Download yours today!
Veteran-Founded & Family-Owned
Did you know Flags.com started as a family-run business in 1990? As a United States Marine, the founder of Flags.com wanted a flagpole in front of his home and discovered it was hard to find one. He and his wife decided to sell flagpoles and flags to the public.

Contact info

4.8

Excellent

TrustScore 5 out of 5

3K reviews

5-star
4-star
3-star
2-star
1-star

Replied to 93% of negative reviews

Typically replies within 24 hours

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Rated 5 out of 5 stars
Flags.com logo

Reply from Flags.com

Thanks so much for your kind words!

We’re really glad to hear that you found the ordering process easy and that your delivery arrived quickly. That is exactly the experience we aim to provide. Your feedback means a lot to us and helps reinforce that we are on the right track.

We look forward to serving you again soon!

Rated 5 out of 5 stars

Just the flag I wanted

Received just the flag I had been looking for. The store personnel were delightful.

15 April 2026
Flags.com logo

Reply from Flags.com

Thank you so much for your kind feedback! We are thrilled to hear that you found exactly the flag you were looking for. It is especially great to know that our team made your experience even better. We will be sure to pass along your kind words to them.

We truly appreciate your support and look forward to helping you again in the future!

Rated 5 out of 5 stars

Fast shipment

Fast shipment, looks great. Flying nice.

14 April 2026
Flags.com logo

Reply from Flags.com

Thank you for your great feedback! We are glad to hear the shipment arrived quickly and that you are happy with how it looks and performs. It is always wonderful to know our products are being enjoyed. We appreciate your support and hope to serve you again soon!

Rated 5 out of 5 stars

Exactly what I wanted and received in a…

Exactly what I wanted and received in a timely manner.

14 April 2026
Flags.com logo

Reply from Flags.com

Thank you for your feedback! We are so glad to hear that everything arrived just as you expected and in a timely manner. Providing a smooth and reliable experience is very important to us. We truly appreciate your support and look forward to serving you again!

Rated 5 out of 5 stars

Fast and easy

Fast and easy. Flag is beautiful. Our last one survived an entire year before she had to be replaced. Other flags might last 4 months.

9 April 2026
Flags.com logo

Reply from Flags.com

Thank you for your wonderful feedback! We’re so glad to hear that you found the process fast and easy. That’s exactly what we aim for. It’s also great to know the flag met your expectations in both appearance and durability. Having it last a full year is something we’re really proud of, especially compared to typical alternatives.

We truly appreciate your support and look forward to providing you with another great experience when it’s time for your next one!

Rated 4 out of 5 stars

Delivered on time

13 April 2026
Flags.com logo

Reply from Flags.com

Thank you for your feedback! We’re glad to hear your order was delivered on time. Providing reliable and timely delivery is very important to us, and it’s great to know we met your expectations. We appreciate your support and hope to serve you again soon!

Rated 5 out of 5 stars

Great quality flags with a vast…

Great quality flags with a vast selection backed by fast service and communication.

13 April 2026
Flags.com logo

Reply from Flags.com

Thank you for your wonderful feedback! We’re delighted to hear you’re pleased with the quality of our flags and the wide selection we offer. It’s also great to know that our fast service and communication made a positive impression. We truly appreciate your support and look forward to serving you again in the future!

Rated 5 out of 5 stars
Flags.com logo

Reply from Flags.com

Thank you for your support. It truly means a lot to us. Knowing that our “made here by veterans” mission resonates with you is incredibly rewarding. We are proud to stand behind both the quality of our products and the people who make them. If there is ever anything more we can do for you, we are always here to help.

Rated 5 out of 5 stars

great service

great service, excellent prices.

6 April 2026
Flags.com logo

Reply from Flags.com

Thank you for your kind words!

We’re really pleased to hear you’re happy with both our service and pricing. Providing great value and a smooth experience is exactly what we aim for.

We appreciate your support and look forward to serving you again in the future!

Rated 5 out of 5 stars

Flags were here in no time

Flags were here in no time, looks good, time will tell how they survive the coastal environment.

7 April 2026
Flags.com logo

Reply from Flags.com

Thank you for your great review!

We’re glad to hear your flags arrived quickly and that you’re happy with how they look. We appreciate you pointing out the coastal conditions too, as we know durability matters in that kind of environment. Our flags are made to handle the elements, and we hope they continue to perform well over time.

If you ever need anything or have questions in the future, feel free to reach out. We’re always happy to help.

Thanks again for your support!

Rated 3 out of 5 stars

didnt work

it was a bit annoying to 1st have to pretend to buy something just to download a free file (presumably with the dates of all the days i MUST fly ol'glory... but then when i opened it in my outlook, it only had one day on the entire years calendar... oh well... something went wrong somewhere... but thanks anyway!!!

4 April 2026
Flags.com logo

Reply from Flags.com

Thanks for taking the time to share this, and I’m sorry for the frustration.

The checkout step is part of how the system is set up, even for free downloads, but I understand how that can feel a bit inconvenient. More importantly, it sounds like something didn’t work correctly with the file itself if only one date showed up in your calendar, which definitely isn’t what we intended.

We’d really like to make this right for you. If you can reach out to us directly, we’ll be happy to send you the correct file and help make sure it imports properly into Outlook. We’ll also take a closer look at the file to prevent this from happening again.

Thanks again for flagging this and for giving it a try.

Rated 5 out of 5 stars

Price

Price, quality and ease of delivery.

7 April 2026
Flags.com logo

Reply from Flags.com

Thank you for your feedback. We are glad to hear you were happy with the price, quality, and ease of delivery. Providing a smooth experience from start to finish is very important to us, and we appreciate you taking the time to share this. If you ever need anything, we are here to help.

Rated 5 out of 5 stars

They had exactly what we needed…

They had exactly what we needed (including some obscure flags) for a tribute we did to a friend. When UPS couldn’t get our package to us, they re-shipped it FedEx and it arrived on time. We appreciate them so much!

7 April 2026
Rated 5 out of 5 stars

My flag is beautiful

My flag is beautiful - completely as advertised. Stitching, size and everything. Very satisfied.

7 April 2026
Flags.com logo

Reply from Flags.com

Thank you so much for your kind words! We’re delighted to hear that the flag met your expectations and that you’re happy with the stitching, size, and overall quality. It means a lot to us that you’re satisfied with your purchase.

If you ever need anything else or have any questions down the line, we’re always here to help. Enjoy your flag!

Rated 5 out of 5 stars

Quick & easy

Flags.com was extremely helpful eith placing my order while im overseas. Incredibly quick delivery. Look forward to ordering from them again.

31 March 2026
Flags.com logo

Reply from Flags.com

Thank you for the great review! We are so glad to hear our team could help you place your order smoothly while you were overseas. It is wonderful to know everything arrived quickly as well.

We truly appreciate your support and look forward to assisting you again on your next order!

Rated 5 out of 5 stars

All seven flags

All seven flags arrive within a reasonable amount of time, considering their uniqueness. Thank you.

2 April 2026
Flags.com logo

Reply from Flags.com

Thank you so much for your kind words and your 5-star review!

We’re really glad to hear that all seven flags arrived safely and within a timeframe that met your expectations, especially given how unique they are. It means a lot to know you’re happy with your order.

If you ever need anything else or have more custom requests in the future, we’d be happy to help. Thanks again for your support!

Rated 5 out of 5 stars

Customer service is an indicator for…

Customer service is an indicator for me. I was notified within a short time after I placed my order that The item I purchased was out of stock. I chose to wait until it was available. The timing and process was specific to my order. I appreciate the personalized customer service. Thank you.

2 April 2026
Flags.com logo

Reply from Flags.com

Thank you for taking the time to share your experience.

We’re really pleased to hear that our team was able to keep you informed promptly and provide a more personalized approach to your order. While we always aim to have every item in stock, we truly appreciate your patience and understanding in choosing to wait.

Your feedback about the communication and tailored service means a lot—it’s exactly the experience we strive to deliver. If there’s ever anything more we can do for you, please don’t hesitate to reach out.

Thank you again for your support!

Rated 4 out of 5 stars

Email came through my junk mail

Email came through my junk mail. Not sure whether to trust on not.

5 April 2026
Flags.com logo

Reply from Flags.com

Thank you for your feedback! We’re sorry to hear our email ended up in your junk folder, and we understand how that could raise concerns.

We want to assure you that all of our communications are legitimate and sent to keep you informed about your order. If you’d like, you can mark our emails as “not junk” to make sure you receive updates without interruption.

If you ever have any questions or need to verify a message from us, please don’t hesitate to reach out. We’re always happy to help and make sure you feel confident ordering with us.

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