FJackets.com Reviews 2,201

TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Evaluating 495 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the exceptional quality of the products, often highlighting the soft and supple leather, and the stylish designs that garner many compliments. The fit is frequently described as perfect, with many appreciating the accurate sizing and tailored feel. Reviewers also commend the excellent customer service, noting the helpfulness, quick responses, and efficient handling of exchanges and returns. Delivery is consistently fast, even for international orders, and products arrive well-packaged and in pristine condition. However, some people were dissatisfied with the quality of certain items, describing them as cheap and not feeling like genuine leather. There were also occasional issues with delivery delays and unexpected charges for taxes or tariffs.

What people talk about most

Product

Reviewers highlight positive aspects of product quality, with many customers expressing satisfaction that... See more

Quality

Consumers find quality to be positive, with many reviewers expressing satisfaction with the product's... See more

Delivery service

People report positive experiences with delivery service, often highlighting prompt and fast shipping, with... See more

Order

Clients share positive opinions on order, with many reviewers finding the ordering process easy and seamless,... See more

Customer service

Customers consistently note positive experiences with customer service, often describing it as excellent,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Superb cognac jacket for my wife. Such beautiful styling and strikingly attractive colour… both the shade and design hit you in the eye and scream quality. Fits her to a tee as did the red jacket... See more

Rated 5 out of 5 stars

Had two jackets from here now, a blazer type and the tan biker jacket. The blazer I ordered the wrong size initially, return and exchange was quick and easy had loads of compliments. The tan biker ja... See more

Rated 5 out of 5 stars

I ordered my 1st leather jacket from Fjackets & the whole experience was fantastic! I initially ordered a medium which was too big for me so I had to return it for a smaller size & a different styl... See more

Rated 5 out of 5 stars

Couldn't be happier with my experience with F Jackets! Seriously. The prices are outstanding, the options are great and their customer service is out of this world. Being that the suit shipped from ov... See more


Company details

  1. Outerwear Store
  2. Leather Coats Store
  3. Men's Clothing Store
  4. Women's Clothing Store

Written by the company

Over 55,000+ happy customers trust FJackets. Explore our official brand for the latest leather outerwear for men and women.


Contact info

4.8

Excellent

TrustScore 5 out of 5

2K reviews

5-star
4-star
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1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

Replied to 94% of negative reviews

Typically replies within 24 hours

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Rated 2 out of 5 stars

These jackets are not 100% lambskin nor…

These jackets are not 100% lambskin nor are they full or top grain leather. They are bonded leather (little pieces pressed together) and if you've had any quality leather jackets, you'd know the difference. I ordered my jacket, took 3 weeks, and I got a bill from FedEx for $15.00 to cover the excess tax due to the tariffs. Instead of charging more, they had FedEx send me a bill. Lame

15 January 2026
Unprompted review
FJackets.com logo

Reply from FJackets.com

Hi T.T.

Thank you for sharing your feedback with us.

First, we would like to reassure you about the quality of our products. We pride ourselves on using genuine, high-quality leather—not bonded leather. Our jackets are crafted from premium skins designed to offer durability and comfort. We are sorry to hear that your experience did not reflect this.

Regarding the unexpected $15.00 FedEx bill. To ensure our customers receive their orders as quickly as possible, we occasionally fulfill items from our international warehouses when regional stock is depleted. While we do our best to streamline this process, import tariffs can sometimes be applied by local customs authorities during cross-border deliveries and we fully cover that as per the policy.

We want to look into both the product quality and the customs fee for you immediately. However, after thoroughly checking our records with the details provided on this profile, we have been unable to locate an order matching your account.

Please reach out to our support team directly at support@fjackets.com with your order number and the name used for the purchase.

We are fully committed to reviewing your case, assisting you with the tariff charge, and making things right.

Regards,
Team F Jackets

Rated 5 out of 5 stars

Home Run

Excellent online vendor; a breath of fresh air compared to some of the online experiences I have had. By way of summery, I give FJackets the Highest possible rating for value, selection,quality and service. Great communication while waiting for delivery. Overall more than satisfied rating evidenced by my ordering a second jacket shortly after the first.


8 May 2026
Unprompted review
Rated 5 out of 5 stars

My experience with FJackets was beyond exceptional

My experience with FJackets was absolutly seemless. The jacket I received was exactly what I wanted and fit perfectly. However, it is important to follow the sizing guide and you won't need to send anything back. Couldn't be happier. Looking forward to my next purchase

14 May 2026
Unprompted review
Rated 5 out of 5 stars

Great Jacket fast shipping

Great Jacket fast shipping. This jacket is as good as ones I've seen for 4 times as much. Love the fit I'm 43 chest and the large fits great. Looking to buy another on in a different color

8 April 2026
Unprompted review
Rated 5 out of 5 stars

Amazing blue Peacoat

Maybe I’m just lucky but the jacket fits like it’s already been tailored. I’m 5’11, 225 (dad body) and it looks great, and the material met and exceeded my expectations! I bought a different pea coat from another seller, and I have to get it tailored because it’s too big in the back (Lumbar) and too wide in the hips.

30 April 2026
Unprompted review
Rated 5 out of 5 stars

A Great Experience

Very hard to find a leather coat with sleeves for a tall person. This jacket looks, fits and feels great. Plus...bonus! A zip out hood piece for colder days. Service met my high expectations as well. A+!

1 May 2026
Unprompted review
Rated 5 out of 5 stars

fantastic!

Omg. I loved everything about this experience. My jacket is beautiful. I love it!!! It arrived at a decent time after order was placed with tracking information keeping me up to date. The packaging of the jacket was an added surprise. It was beautiful and showed much care given to the product. I will be referring all my friends looking for a jacket to this company!!!!!!!

29 April 2026
Unprompted review
Rated 1 out of 5 stars

no refund offered

watch out - this company will not offer a refund if the clothes do not fit.

13 May 2026
Unprompted review
FJackets.com logo

Reply from FJackets.com

Hi Angie,

Your feedback matters to us. At FJackets, we believe a great product is only as good as the experience behind it, and when that falls short, it's on us to listen and act.

After a thorough review of our records, we were unable to locate any order or communication under your name or account. To ensure we can properly address your concern, we'd love to connect with you directly.

Could you please reach out to us at support@fjackets.com with the following details?

• Your full name and email address used at checkout
• Your order number

We look forward to working with you until this is properly resolved.

Regards,
Team FJackets

Rated 5 out of 5 stars

Fantastic f jackets

Fantastic service from f jackets will definitely recommend
The quality of the jacket was of high standard and true to size will most likely use again

19 April 2026
Unprompted review
Rated 5 out of 5 stars

Love this jacket

I placed my order after making my decision on which jacket I wanted. I was surprised how fast delivery was. I will order from them again, because I'm interested in purchasing a red jacket, but waiting for the best price. The jacket is a little thinner than I expected, but still a great jacket.

27 April 2026
Unprompted review
Rated 5 out of 5 stars

I really can't say enough about my…

I really can't say enough about my purchase of this beautiful leather jacket. The quality of the leather, the style, colour and the fit is amazing. When it arrived , which was very qickly and beautifully packaged.I hung it on a hanger and it was on my living room door for a couple of days just because I really loved just looking at it. Everywhere I go I get so many compliments on it and it goes amazing with a pair of boots I've had for a while. I have quite a few nice coats and jackets but this is on another level!

28 April 2026
Unprompted review
Rated 5 out of 5 stars

I just purchased a leather jacket it…

I just purchased a leather jacket it came to me in 6 days as they mentioned in shipping. quality is good it is real leather. my biggest fear was that it was looking really good on photos but in reality it would be disappointment but no it was really as on the photos. Good job guys.

3 May 2026
Unprompted review
Rated 5 out of 5 stars

Superb cognac jacket for my wife.

Superb cognac jacket for my wife.
Such beautiful styling and strikingly attractive colour… both the shade and design hit you in the eye and scream quality. Fits her to a tee as did the red jacket a year ago.
FJackets is truly a very reliable company… never fail to deliver amazing quality goods speedily and securely.

Whenever I fancy treating my missus again I’ll look no further than FJackets.

2 May 2026
Unprompted review
Rated 5 out of 5 stars

I bought a Leather Jacket for my wife

I bought a Leather Jacket for my wife. This arrived very quicky, and the Quality was way better than I expected.
It was a very soft leather that was built to last. My wife Loved the Jacket. Great brownie points.

17 April 2026
Unprompted review

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