FIYAH Jewellery Reviews 

294
TrustScore 4.5 out of 5

4.4

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Review summary

Created with AI, based on recent reviews

Considering 32 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently express high satisfaction with the beautiful and unique jewellery pieces, consistently highlighting their excellent quality and appealing designs. Many people also appreciate the thoughtful presentation, noting that products arrive beautifully packaged. Reviewers consistently recommend the company, praising the overall service and their positive purchasing experiences. However, some customers noted concerns regarding the durability of certain items. A few reported specific rings were thin and flimsy, leading to instances where they broke or felt prone to snapping shortly after purchase.

What people talk about most

Product

Customers had positive experiences with product, often praising the beautiful designs, good quality, and... See more

Quality

Consumers generally find the quality of the jewelry to be positive, with many praising the beautiful designs... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I ordered several jewellery pieces for my mom and myself. I got her the Love Knot Bracelet, Unbreakable Bond Necklace (she had a bracelet that perfectly matched the necklace), and Butterfly Bracelet -... See more

Rated 5 out of 5 stars

Posted straight away with tracking. Beautiful design looks amazing. Did not disapoint. Love it.

Rated 5 out of 5 stars

Lovely jewellery that is affordable. Quick delivery and if I’ve ever had any issues, they’re always quickly resolved by a friendly, professional customer support service (human, not AI)! Have bought q... See more

Rated 5 out of 5 stars

I have the silver feather ring and I absolutely love it. The company is amazing I recently had an issue and they were so helpful in resolving the issue. It is so nice to feel you are dealing with peop... See more


Company details

  1. Jewelry Store
  2. Jeweler
  3. Jewelry Designer

Written by the company

With a focus on adjustable rings, we create meaningful jewellery cast in sterling silver and gold. Beauty and love is everywhere if you know where to look... Embrace it


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

294 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Hasn’t replied to negative reviews

How this company uses Trustpilot

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4.4

All reviews

(294)

33 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Love my feather ring

Love my feather ring, the packaging was beautiful, i never take it off , perfect gift for any occasion

9 April 2022
FIYAH Jewellery logo

Reply from FIYAH Jewellery

Hi Nicole,

We are so happy that you love your feather ring, thank you for taking the time to leave a 5-Star review.

Best Wishes

Abbi
FIYAH

Rated 5 out of 5 stars

I've bought four of the feather rings

I've bought four of the feather rings. They are lovely, very quick delivery too.

6 April 2022
FIYAH Jewellery logo

Reply from FIYAH Jewellery

Hi Gyllyan,

Thank you for your great review, I am so happy to hear how pleased you are with your rings!

Best Wishes

Abbi
FIYAH

Rated 5 out of 5 stars

Really happy with the ring I purchased

Really happy with the ring I purchased, it fits really comfortably and the transaction was easy and smooth.

5 April 2022
FIYAH Jewellery logo

Reply from FIYAH Jewellery

Hi Tania,

Thank you for your 5-star review, we really appreciate it! It is great to hear how happy you are with your ring!

Best Wishes

Abbi
FIYAH

Rated 5 out of 5 stars

I ordered the silver ring

I ordered the silver ring. I was unsure of what the quality would be. I am extremely pleased! The ring is lovely and the presentation was beautiful!

4 April 2022
FIYAH Jewellery logo

Reply from FIYAH Jewellery

Hi Slavica,

I am so glad to hear how pleased you are with your ring, thank you for leaving such a great review!

Best Wishes

Abbi
FIYAH

Rated 5 out of 5 stars

I received my ring today

I received my ring today, I absolutely love it,

31 March 2022
Unprompted review
FIYAH Jewellery logo

Reply from FIYAH Jewellery

Hi Debbie,

Thank you for the positive feedback, it means a lot to us! I am so happy to hear that you love your new ring!

Best Wishes

Abbi
FIYAH

Rated 5 out of 5 stars

My feather ring

I was very very happy on receiving my beautiful feather ring. It's a delight to wear such a pretty piece of jewellery and also the meaning. It arrived at expected time (Australia) and packed well. Will love this for a long time and will highly recommend.

31 March 2022
Unprompted review
FIYAH Jewellery logo

Reply from FIYAH Jewellery

Hi Gladys,

Thank you for taking the time to write such a lovely review. I am so pleased to hear that you're happy with your ring and that you received it so quickly!

Best Wishes

Abbi
FIYAH

Rated 5 out of 5 stars

Delivery very prompt

Delivery very prompt. My rings are fabulous thank you my granddaughters were over the moon with them .

31 March 2022
FIYAH Jewellery logo

Reply from FIYAH Jewellery

Hi Paula,

We really appreciate you leaving such a wonderful review, I am so pleased that your granddaughters love their rings!

Best Wishes

Abbi
FIYAH

Rated 5 out of 5 stars

Love it

Love it. It was a gift from my nan's grave

30 March 2022
FIYAH Jewellery logo

Reply from FIYAH Jewellery

Hi Lisa,

I'm so sorry for your loss, I hope you feel connected to your nan through your gift!

Best Wishes

Abbi
FIYAH

Rated 5 out of 5 stars

Beautiful

Fast delivery. Absolutely beautiful ring. I brought the ring after I lost my father who was the love of my life, and I'm so glad I did. Makes me feel like he is with me everyday 💙

30 March 2022
FIYAH Jewellery logo

Reply from FIYAH Jewellery

Hi Katrina,

Thank you for leaving such a lovely review. I am so sorry for the loss of your father. I hope you continue to feel connected to him through your new ring.

Best Wishes

Abbi
FIYAH

Rated 5 out of 5 stars

I bought a ring and I would recommend…

I bought a ring and I would recommend this company. I would definitely buy from them again.

29 March 2022
FIYAH Jewellery logo

Reply from FIYAH Jewellery

Hi Joyce,

We really appreciate you taking the time such leave such a wonderful review. I am so happy that you are pleased with your ring, it means so much to us!

Best Wishes

Abbi
FIYAH

Rated 5 out of 5 stars

I can’t say enough good things about…

I can’t say enough good things about this company. I purchased the feather ring and had an issue. I emailed customer service and Katie responded quickly and replaced my ring. Thank you again. Great company!!

22 March 2022
Unprompted review
FIYAH Jewellery logo

Reply from FIYAH Jewellery

Hi Jean,

I am so pleased that you are happy with your product, and that Katie could help you with your issue. We really appreciate hearing from our customers, so thank you for taking the time to leave such a positive review.

Best Wishes

Abbi
FIYAH

Rated 5 out of 5 stars

Customer Service is perfect

Customer Service is perfect. I had a problem and it was resolved immediately. Nothing is too much trouble. Lovely feather ring. Highly recommend

15 March 2022
Unprompted review
FIYAH Jewellery logo

Reply from FIYAH Jewellery

Hi Helen,

We really appreciate you leaving such a kind review, and I am so pleased that you love your ring and we were able to help with your problem.

Best Wishes

Abbi
FIYAH

Rated 5 out of 5 stars

Beautiful ring and exceptional service

I ordered my gorgeous feather plume ring in sterling silver and it was despatched the same day and arrived with me the following day. Exceptional service and love my ring❤️ It even came with a pure white feather and a lovely keepsake card, a lovely touch. The following day after my mum passed away(18 months ago) I found a pure white feather on my car door handle🤗😇 my mum always enjoyed a drive out🥰 so now I can wear this ring and know my mum is watching over me and guiding me😇 thank you so much FIYAH❤️from one very satisfied customer.

10 March 2022
Unprompted review
FIYAH Jewellery logo

Reply from FIYAH Jewellery

Hi Rosalind

We really appreciate you taking the time to write this lovely 5 star review about the ring you ordered. I'm so sorry for the loss of your mum and hope that you will continue to feel connected to her with your new ring.

Best wishes

Olivia
FIYAH

Rated 4 out of 5 stars

loved my silver ring ordered a few…

loved my silver ring ordered a few years ago and wore it every day, so ordered a gold one! Delivery was a bit longer than indicated, but response was prompt and courteous. ...my ring actually arrived the next day after reaching out; I just needed to be a bit more patient. love it.

9 March 2022
Unprompted review
FIYAH Jewellery logo

Reply from FIYAH Jewellery

Hi Rhonda

Thank you for taking the time to review our products and service. I'm so glad that you love our products enough to leave this kind 4 star review and that you had a pleasant experience with our customer service team. I'm so sorry that the delivery was not as advertised and thank you for bringing this to our attention.

Best wishes

Olivia
FIYAH

Rated 5 out of 5 stars

Hi just like to thank Fiyah for…

Hi just like to thank Fiyah for replacing my ring so so grateful great service

9 March 2022
Unprompted review
FIYAH Jewellery logo

Reply from FIYAH Jewellery

Hi Elizabeth

Thank you so much for taking the time to leave this kind 5 star review on the service you received from the FIYAH customer service team.

Best wishes

Olivia
FIYAH

Rated 5 out of 5 stars

Not usually one to write reviews

Not usually one to write reviews - however after receiving incredible customer service today I have to comment on what a fantastic business this is.
My mother purchased a beautiful Fiyah Crystal Feather Ring as a gift in December, unfortunately it recently broke. However after contacting the customer support team, they were happy to send a replacement ring and were so quick, kind and helpful in their response. I would have no hesitation purchasing from this company in the future, their products are stunning and their customer service is exemplary. Thank you Fiyah… from a very grateful and very happy customer xxx

9 March 2022
Unprompted review
FIYAH Jewellery logo

Reply from FIYAH Jewellery

Hi Claire

Thank you for leaving this amazing 5 star review about the customer service you received and thank you so much for you complements on our products!

Best wishes

Olivia
FIYAH

Rated 5 out of 5 stars

Thank you for your speedy reply and…

Thank you for your speedy reply and delivery of my 2 lovely feather rings these rings will bring us comfort as I just lost my husband to cancer and we all miss him so much thank you again excellent customer service x

7 March 2022
Unprompted review
FIYAH Jewellery logo

Reply from FIYAH Jewellery

Hi Valerie

Thank you so much for this lovely 5 star review of our feather rings and service. I am so sorry for the recent loss of your husband and hope our rings do his memory justice.

Best wishes

Olivia
FIYAH.COM

Rated 5 out of 5 stars

My ring was purchased for an…

My ring was purchased for an anniversary gift. It arrived far quicker than anticipated and was beautifully presented. Very happy with quality of ring. Would purchase again happily.

6 March 2022
FIYAH Jewellery logo

Reply from FIYAH Jewellery

Hi Mel

Thank you so much for this incredible 5 star review and thank you for choosing FIYAH for such a meaningful gift.

Best wishes

Olivia
FIYAH

Rated 5 out of 5 stars

1st order never arrived so informed you…

1st order never arrived so informed you and a 2nd one was sent which I did receive. Thanks so much

6 March 2022
FIYAH Jewellery logo

Reply from FIYAH Jewellery

Hi Joce

I'm so sorry to hear that your original order never arrived, but thank you so much for leaving this lovely 5 star review.

Best wishes

Olivia
FIYAH

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