FIYAH Jewellery Reviews 

294
TrustScore 4.5 out of 5

4.4

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Review summary

Created with AI, based on recent reviews

Considering 32 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently express high satisfaction with the beautiful and unique jewellery pieces, consistently highlighting their excellent quality and appealing designs. Many people also appreciate the thoughtful presentation, noting that products arrive beautifully packaged. Reviewers consistently recommend the company, praising the overall service and their positive purchasing experiences. However, some customers noted concerns regarding the durability of certain items. A few reported specific rings were thin and flimsy, leading to instances where they broke or felt prone to snapping shortly after purchase.

What people talk about most

Product

Customers had positive experiences with product, often praising the beautiful designs, good quality, and... See more

Quality

Consumers generally find the quality of the jewelry to be positive, with many praising the beautiful designs... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I ordered several jewellery pieces for my mom and myself. I got her the Love Knot Bracelet, Unbreakable Bond Necklace (she had a bracelet that perfectly matched the necklace), and Butterfly Bracelet -... See more

Rated 5 out of 5 stars

Posted straight away with tracking. Beautiful design looks amazing. Did not disapoint. Love it.

Rated 5 out of 5 stars

Lovely jewellery that is affordable. Quick delivery and if I’ve ever had any issues, they’re always quickly resolved by a friendly, professional customer support service (human, not AI)! Have bought q... See more

Rated 5 out of 5 stars

I have the silver feather ring and I absolutely love it. The company is amazing I recently had an issue and they were so helpful in resolving the issue. It is so nice to feel you are dealing with peop... See more


Company details

  1. Jewelry Store
  2. Jeweler
  3. Jewelry Designer

Written by the company

With a focus on adjustable rings, we create meaningful jewellery cast in sterling silver and gold. Beauty and love is everywhere if you know where to look... Embrace it


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

294 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Hasn’t replied to negative reviews

How this company uses Trustpilot

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4.4

All reviews

(294)

33 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Lovely jewellery that is affordable

Lovely jewellery that is affordable. Quick delivery and if I’ve ever had any issues, they’re always quickly resolved by a friendly, professional customer support service (human, not AI)! Have bought quite a few pieces of jewellery over the years and have never been disappointed. Definitely recommend!

4 December 2025
Unprompted review
Rated 5 out of 5 stars

Beautiful beautiful jewellery

Beautiful beautiful jewellery ! Good prices, excellent quality. Excellent customer support and care. Good delivery considering it was UK to Australia. Great experience.

27 October 2025
Rated 5 out of 5 stars

Lovely Jewellery

I ordered several jewellery pieces for my mom and myself. I got her the Love Knot Bracelet, Unbreakable Bond Necklace (she had a bracelet that perfectly matched the necklace), and Butterfly Bracelet - she absolutely loves them! For myself, I chose the Birth Flower Stud Earrings, and I adore their unique flower design. They’re so light and comfortable to wear. I’d definitely recommend this brand.

23 October 2025
Unprompted review
Rated 1 out of 5 stars

This company is a scam

This company is a scam! They claim to sell 14 ct gold, but the feather ring my partner bought for me broke into two, almost three pieces. I’m extremely disappointed.
This is the second ring we’ve purchased from them. The first one was cheap, so we decided to invest in a 14 ct gold feather ring, hoping it would be stronger, but it broke just like the first one.
When I contacted them, they said they couldn’t do anything except offer 20% off a new purchase. When I asked if I could pay for a repair, they refused and told me to go to a local jeweller to fix it myself. Any honest jewellery store would provide repair options or proper customer support.
Being told to throw away a real gold ring and buy a new one with only a small discount is completely unacceptable. This experience has shown me never to buy valuable jewellery online again, especially not from this shop. Their response was careless and unprofessional. It feels misleading and unfair.
I cannot call it anything else: this is a scam company.

4 November 2025
Unprompted review
Rated 5 out of 5 stars

Beautiful jewellery five stars from me

Lovely company I had a ring and it broke I sent them pictures and they just replaced it great and postage there jewellery are so personal I've been buying off them for years definitely recommend them

1 August 2025
Rated 5 out of 5 stars

Feather Ring and Outstanding Customer Service

I have the silver feather ring and I absolutely love it. The company is amazing I recently had an issue and they were so helpful in resolving the issue. It is so nice to feel you are dealing with people that care especially in a time that is becoming so automated and the response is so AI. I would highly recommend this company and the small touches they have with a note and a feather are so thoughtful.

30 July 2025
Rated 5 out of 5 stars

This was my third purchase

This was my third purchase, the jewellery is wonderful quality and absolutely stunning. My sister in law loved her gift, it comes packaged so beautifully too.
I will be returning x

23 April 2025

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