FIXD Reviews 2,300

TrustScore 4 out of 5

4.0

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Reviewers had a great experience with this company. Customers are really happy with the product, finding it to be a valuable tool that provides detailed information and helps save money on repairs. Many people appreciate the ease of use and the ability to quickly diagnose car issues, which empowers them to make informed decisions about vehicle maintenance. The user experience is consistently praised for being straightforward and efficient. However, some customers were not happy with the subscription model and payment practices, raising concerns regarding subscription charges and billing. There were also mentions of issues with the app not saving information and concerns about the product's compatibility or utility in certain regions like Australia.

What people talk about most

Product

People report ambiguous experiences with product. Many consumers praise the product, highlighting its... See more

User experience

Reviewers mention positive feedback about user experience, highlighting the product's ease of use and quick... See more

Subscription

Customers consistently express strong dissatisfaction with the subscription process. Many reviewers report... See more

Price

Customers had ambiguous experiences with price. Many reviewers expressed frustration over unexpected charges,... See more

Payment

Users describe negative interactions with payment, frequently reporting unauthorized charges for... See more

Reviews shaping this summary

Rated 4 out of 5 stars

The capability to reset onboard during pit. Lery yet on cellphone location and market going beyond necessary. At forty something I've seen so many different upgrades in my life. SMH. N... See more

Company replied

Rated 4 out of 5 stars

It would have gotten five stars if it hadn’t automatically charged me for premium membership when I didn’t authorize it to do so. It was a headache fixing it.

Rated 4 out of 5 stars

Well first im Canadian there's a little difference in what I'm paying for this fixd. But I like it its very detailed. I also bought one for my two girls one of them used it on a road trip home and... See more

Company replied

Rated 4 out of 5 stars

I wish they had presets for more vehicles. The existing vehicles are very USA centric. Typical of USA think they are the only people on earth. There are another 6.5 billion of us out here you know... See more

Company replied


Company details

  1. Vehicles & Transportation

Information provided by various external sources

FIXD helps you better understand your vehicle by translating check engine lights and tracking scheduled service. Avoid ambiguous lights and confusing technical definitions and let FIXD translate your check engine light into simple and understandable terms.


Contact info

4.0

Great

TrustScore 4 out of 5

2K reviews

5-star
4-star
3-star
2-star
1-star

Replied to 8% of negative reviews

Typically replies within 1 month

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

I love the fact that I have data at my…

I love the fact that I have data at my fingertips

5 April 2026
FIXD logo

Reply from FIXD

Thank you so much for taking the time to share your positive feedback! We're thrilled to hear that you're happy with our product and that it has been helpful for you. Your satisfaction is our top priority, and we're delighted to know we've met your expectations. We appreciate you choosing us, and we look forward to continuing to serve you in the future.

Rated 5 out of 5 stars

It functioned properly and gave good…

It functioned properly and gave good info

5 April 2026
FIXD logo

Reply from FIXD

Thank you so much for taking the time to share your positive feedback! We're thrilled to hear that you're happy with our product and that it has been helpful for you. Your satisfaction is our top priority, and we're delighted to know we've met your expectations. We appreciate you choosing us, and we look forward to continuing to serve you in the future.

Rated 5 out of 5 stars

Don't leave home without one

Don't leave home without one. Extremely handy to have one of these. I will NEVER buy a used car without one of these with me. Saved me from buying two vehicles with a long list of serious codes. Has also save my nephew from a shop visit for what was a bad gas cap.

4 April 2026
Rated 5 out of 5 stars

Peace of Mind

I have had many positive results using FIXD
First of all, it gave me peace of mind to have a tool to access valuable knowledge as to the condition of my vehicle and any needed remedy.
I have recommended this product to others and will continue to do so.
FIXD is an absolute necessity in this computerized word

4 April 2026
Unprompted review
Rated 5 out of 5 stars

Actual useful features.

I admit I was a bit skeptical when I first bought this. But surprisingly it does as advertised. Having most of my family have car issues this little tool has been helpful. Still learning all it can do.

4 April 2026
Rated 1 out of 5 stars

This is a fraud

This is a fraud. They appear to sell you the product, then withdraw subscription fees which you never agreed to. When I realised it upon their second annual withdrawal, I contacted them to ask for refund. They first 'could not find my email', thenrejected, that this is against their policy etc, finally agreed to refund for the second year. I never subscribed, I never used, my account in their app always showed standard features and premium was locked. In teh app, membership details, cancellation etc does not appear. They are feeding on this fraudulent scheme. How ugly. They need to be punished as a business. What a scam, what a fraud, stay away!

28 March 2026
Unprompted review
Rated 1 out of 5 stars

Missed a service light on dash, and more

I received the device Wednesday, plugged it into a vehicle with an error light (SRS) and a code in the odometer box when the car is started. The device said cooling system needed work. I retried the app after getting the oil changed, and it shows the cooling system is fine, but also missed the steering system is having issues (very difficult to turn left, but has fluid). Total waste of money.

4/3/26 Update: I just tried to cancel the "premium" membership, it gives a shaded Cancel and the only choice to click, Keep the $100 yearly membership.

30 March 2026
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look