No refund despite being told it was already made. Lies after lies from the untrustworthy Chinese company. Do not use them, do not trust them and do not never buy anything from them. Horrible exper... See more
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See what reviewers are saying
I didn't realise the goods were coming from China so the lead times were longer than expected. The slippers are too small but there is no process to return the items other than a mobile number that go... See more
Absolutely diabolical company and product quality. My wife ordered me some slippers for Christmas, they are nothing like the photo on their website, and one is bigger than the other. Have tried to c... See more
Reading some of the previous reviews caused me some concern but as my own experience has been somewhat different I feel it is only fair to write this review. I bought a pair of thermal leggings... See more
This is a China front company don't expect quick shipment
All the merchandise is shipped from China - it's a front company. So don't expect your items any time soon
If I could give zero stars
If I could give zero stars, I would. I purchased a product, and immediately after receiving I realised it was of poor quality and got in touch with the company to arrange a refund. I emailed them, and contacted them via their contact us page on the website and tried calling the number on the website and received no response. Disgusting company, terrible customer service. Do not buy from them!
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