Fiserv in EMEA Reviews 1,320

Great service from first contact to setting up.
Would recommend.

Julie made the whole process of getting a card reader easy & painless, she is also still happy to help me with just a phone call or message. Highly recommend Julie. Thank you

Adam was very friendly and explained everything with me he was always available if i had any questions. excellent service from start to getting up & running

Absolutely great service by Jawed Butt. Even received several calls after asking if everything is ok

Excellent customer service very efficient and very good value

worse customer service experience as they come to your office and waste your multiple hours and then you need to keep follow them

Does anyone get suspect vibes from the multiple 5 star online reviews? I have just terminated my contract with Fiserv and have received an aggressive letter stating that my terminal should be return in pristine order (after 5 years of service) or will be charged £519.03 + VAT. This is for a terminal that costs approx £50 on Amazon. I haven't had many problems previously with the service, but this is because I haven't really used the terminal. This is a word of warning to those people who enter a contract with Fiserv...

First class customer service, Adam was very knowledgeable and made the transfer very easy, highly recommended

From the 1st contact Adam was informative, professional and was able to help answer all my questions, replys to emails and calls where prompt

The service has been brilliant so far and Colin has been very responsive.
We are delighted with early service standards

Adam Clayton was extremely helpful throughout the process from initial contact through to machine delivery. The application was simple and queries dealt with quickly and efficiently. Since joining I have had emails and conversations with Consieige who assisted me with setting up and tweaking to what I would like to do with the machine. I look forward to a long and trouble free relationship safe in the knowledge that there is ample support when and if needed.

Julie was brilliant, took all the pain out of the process. I would absolutely recommend their service.

Adam Clayton made the whole experience a breeze, a gentleman with fair unbiased advice.

Excellent company . No problem at all. Good value . Thanks Mr Parker. Well done 🙌🏆🙌🏆

was looking at a new card machine and
Adam Clayton contacted me very professional took my latest statement and come back with his figures and what he could save me so have joined up and so far so good and not a single problem

Adam was fantastic, clear as to terms, and what was required, and processed as promised and received machine within the week of submitting paperwork. Great experience and good deal!

My advisor was Jawed , he was amazing , he managed to get me set up very quickly, he explained everything, and ensured the product matched what my business needed.I will be recommending him to other business owners .

Very quick, helpful and reliable service from Jawed Butt. This is my second contract with him. Best rate in the market with amazing customer support. I have and would recommend him to everyone

the whole process was very easy and efficent stephen Sidney is very helpful and always available to talk to
we would highly recomend

Really professional end to end. Mario was a pleasure to deal with and dealt with any issue quickly.