Fischer  Reviews 

7,734
TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Evaluating 580 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the professional and friendly staff, highlighting their efficiency and tidiness during installations. Many people appreciate the excellent customer service, noting helpful explanations and clear communication throughout the process. The products themselves are frequently described as high quality, effective, and contributing to energy savings, providing elegant and efficient heating solutions. However, some customers also noted issues with the installation process, including instances of problematic fitting, units burning out, or initial surveys being incorrect. A few other people also felt that communication and follow-up could be improved, citing difficulties in reaching the company, delayed responses, or challenges in getting warranty repairs addressed promptly.

What people talk about most

Service

Customers had positive experiences with service, often praising the professionalism, friendliness, and... See more

Staff

Consumers generally report positive experiences with staff, highlighting their professionalism, helpfulness,... See more

Product

Clients share positive opinions on product, with many expressing delight and satisfaction with their... See more

Quality

People report positive experiences with quality, with many reviewers expressing satisfaction with the... See more

Customer service

Users describe positive interactions with customer service, highlighting outstanding response rates and... See more

Reviews shaping this summary

Rated 4 out of 5 stars

I have Fischer classic heaters throughout my property. The sales team and fitters are always friendly and quick, come on time and tidy up after themselves. The system, which I put in to replace oil-f... See more

Company replied

Rated 4 out of 5 stars

Installers professional, quick, neat and tidy. Radiators good in looks and quality. Explained usage as well as handing over the necessary booklets. Excellent customer service from telephone c... See more

Company replied

Rated 5 out of 5 stars

We had a aquafficient 6 water heater fitted one week ago ,so far very pleased with the unit .Dan and his mate from Leicester did a fantastic job the plumbing work is a work of art, they worked very h... See more

Company replied

Rated 5 out of 5 stars

Fischer didn’t try to sell me their most expensive product but rather the radiator that best suited my heating needs. Installation went smoothly and the installers were very helpful.

Company replied


Company details

  1. Boiler and Heating Service

Written by the company

Fischer has been manufacturing and supplying electric heating solutions for over 75 years and has installed thousands of electric heating systems in UK homes. We offer a full range of highly efficient electric space and water heating solutions including HeatCore radiators, air source heat pumps, electric boilers, and electric water heating. Did you know that 75% of Fischer customers would recommend us to their friends and family? If you are looking to replace your heating systems with a sustainable alternative, please do get in touch for a chat, or order your free catalogue to browse our products. The Future is Electric, The Future is Fischer.

Why Choose Fischer?

Written by the company

A Lifetime of Service
With Fischer, our excellent customer service does not end at the sale. Our heating products will be with you for many years, and we promise that we will be too.
Guaranteed Warmth and Comfort
We utilise 75 years of German Engineered Quality to provide the best electric heating systems for our customers. Our knowledge and experience means we can guarantee comfort and warmth and we're proud to have installed thousands of heating systems throughout the UK.
Recommended By Customers
Did you know that 75% of Fischer customers would recommend us to family and friends and 80% of customers say their home is better heated with Fischer electric radiators? Results from a recent customer satisfaction survey undertaken in 2021. (Out of 560 responses).

10 Year Manufactures Warranty!

For Complete Peace of Mind

For Complete Peace of Mind
All our electric heaters are supplied with a complete 10 year manufacturers warranty.

Contact info

4.5

Excellent

TrustScore 4.5 out of 5

8K reviews

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4.5

All reviews

(7,734)

566 reviews in the last 12 months

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Rated 4 out of 5 stars

very helpfull

21 April 2026
Unprompted review
Fischer  logo

Reply from Fischer

We’re so happy to hear that you have received a great experience from us. Your review has made our day! Our whole team works hard to ensure that we deliver exceptional service time and again.
Thank you for your review, and we hope to serve you again soon.
Yours sincerely
Team Fischer

Rated 5 out of 5 stars

High Quality Product

Fischer kept me fully informed throughout the whole process, from the initial contact right through to installation day.
The radiators are of high quality and the installation team fitted them very well and were extremely clean and tidy.
The team were also very knowledgeable and helpful, during the installation.
I was also impressed to receive a post-installation follow up call from Customer Services!

27 April 2026
Unprompted review
Fischer  logo

Reply from Fischer

Good afternoon Mr Luxford,

Thank you for the lovely review and feedback and are thrilled that yo were happy with the service that you have received from us including the installation and the aftercare service too.

Please make contact with us if you need any help in the future.

Thank you

Danny Brewin

Rated 5 out of 5 stars

Fischer

My Fischer installation was very satisfactory, with good, reliable service on location, and customer service by phone. The products will prove much cheaper and effective than before.

29 April 2026
Unprompted review
Fischer  logo

Reply from Fischer

Good afternoon Mr Collins,

Thank you so much for the review and we are glad that you was happy with our service during your installation with us.

Have a great day!

Thank you

Team Fischer

Rated 5 out of 5 stars

We had a great service from the start…

We had a great service from the start to completion of our aquahot water system and radiators. The team arrived on time and completed the work with a friendly and competent manner. They tidied up after themselves every step of the way. The whole installation system was explained to us before the lads left and .Thankyou Dan and the team.

27 April 2026
Unprompted review
Fischer  logo

Reply from Fischer

Good afternoon Mrs Day,

Thank you for the review and feedback regarding your service from us here at Fischer.

Have an amazing day!

Thank you

Rated 5 out of 5 stars

efficient and friendly service left…

efficient and friendly service left the site clean tidy

21 April 2026
Unprompted review
Fischer  logo

Reply from Fischer

Good morning Mr Bryant,

Thank you for the review regarding the efficient and friendly service that you have received from us here at Fischer.

Have a great day!

Team Fischer

Rated 5 out of 5 stars

Storage radiators

We had 3 storage radiators fitted as replacements for our previous radiators. The fitters worked quickly and efficiently and cleaned up any mess.
The radiators look good and appear to be much more energy efficient to our previous ones. We won’t know until we need to turn them on. We had the Fischer Aqua water heating system fitted several years ago and have have been pleased with that. All company personnel we dealt with, customer service, surveyor and fitters were friendly, polite and helpful. I’d recommend them to others.

27 April 2026
Unprompted review
Fischer  logo

Reply from Fischer

Good morning Mary,

Thank you for the review and the feedback regarding the service that you have received from the everyone that you have dealt with at Fischer.

Thank you

Team Fischer

Rated 5 out of 5 stars

Great service from start to finish

Great service from start to finish, we would recommend this company to any of our friends very polite and tidy lads who did the job, even the Rep Tony who came to see us first.

24 April 2026
Unprompted review
Fischer  logo

Reply from Fischer

Good morning Mrs Lee,

Thank you so much for the lovely rely review regarding the service you have received form Tony and the installers.


Have a great day!


Thank you

Team Fischer

Rated 5 out of 5 stars

Installation teams excellent.

Installation teams excellent.
Stylish radiators easy to program

24 April 2026
Unprompted review
Fischer  logo

Reply from Fischer

Good afternoon Miss Hewins,

Thank you for the review, and we are glad that you were happy with our installation team.

Please feel free to reach out to us if you need any help.

Thank you


Team Fischer

Rated 5 out of 5 stars

Excellent installation.

From start to finish our experience with Fischer has been excellent. Initial visit very thorough, communications perfect and the installation very good indeed. Great support throughout the process and very happy with the results.

8 April 2026
Unprompted review
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Reply from Fischer

Good afternoon Paul,

Thank you for your review. We are glad that you were happy with the installation and the communication from us, and please feel free to reach out to us if you need anything.

Thank you

Team Fischer

Rated 5 out of 5 stars

The engineers were highly competent and…

The engineers were highly competent and friendly.

The plumbers and electricians worked well together and there was minimal mess at all times.

23 April 2026
Unprompted review
Fischer  logo

Reply from Fischer

Good morning Nicky,

Thank you so much for the review regarding your installation with us here at Fischer.

We really appreciate the feedback

Have a great day!

Team fischer

Rated 5 out of 5 stars

Happy customer

Both the aquafficient & electric radiators were installed efficiently leaving very little mess. The team installing the radiators went above and beyond to ensure all was safe & working properly before they left.
Initial placement of the aquafficient timer was unhelpful but this was moved with little fuss and additional wiring tidied away.
Follow up calls with Dan & the technical team have been excellent, clarifying issues to ensure the warranty is maintained. Open to talk through any issues & answer any questions I may have.
I have already had to replace the batteries in one of the thermostat controllers, but that is the only unexpected issue I have had. Yes, they are more expensive to run over my previous Economy 7 storage heaters but that was my choice & they give me greater flexibility/control of my heating needs.

18 November 2025
Unprompted review
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Reply from Fischer

Good morning Miss Shelby,

Thank you for the amazing review and feedback regarding the service that you have received from us here at Fischer.

Please feel free to contact us if you have any further issues with the thermostat. We will assist you.

Thank you

Team Fischer

Rated 5 out of 5 stars

Our expectation was high

Our expectation was high . and we were absolutely pleased with the finished product in the form of elegant radiators exactly right for our needs . The team of two , Aaron and Andy , arrived in good time and worked very hard and well . I would say they are an asset to Fischer .
Bright and cheerful , nothing was too much trouble for them , and their attention to clearing up afterwards was
faultless . Thank you .

24 April 2026
Unprompted review
Fischer  logo

Reply from Fischer

Good afternoon Mr Moran,

Thank you so much for the lovely review regarding the service that you received from Aaro and Andy.

I will be sure to let them know and send them the review.

The after-sales service is amazing, and if you need any help or have any general questions, please call us on 02081453545, and we will gladly help.

Have a great day!

Team fischer

Rated 5 out of 5 stars

Competant and friendly installation team

The Fischer team arrived promptly and completed the work in a competent and timely manner. They carefully positioned the equipment to our requirements and were very helpful in explaining how to operate the new Aquafficient installation.

22 April 2026
Unprompted review
Fischer  logo

Reply from Fischer

Good morning,

Thank you for the review regarding your Aquafficient installation.

We are glad that you were happy with the positioning and the explanation on how to use it.

Please reach out if you have na questions regarding the Aquafficient.

Thank you

Rated 5 out of 5 stars

We were delighted with the service we…

We were delighted with the service we received from Fischer from the very beginning when we were given a demo to the final installation where the two installers arrived early, completed the job and took time to explain how they worked. Nothing was too much. Would definitely recommend.

20 April 2026
Unprompted review
Fischer  logo

Reply from Fischer

Good morning Mrs Shone,


Thank you for the review and the feedback regarding your installation, and we are thrilled that you would recommend us.

Have a great day!

Thank you

Team Fischer

Rated 5 out of 5 stars

Good experience

Good experience, everyone pleasant and helpful . The fitters were helpful and explained how to work radiators.
Though learning to tweak them to a comfort setting was a little difficult till you get used to them .

20 April 2026
Unprompted review
Fischer  logo

Reply from Fischer

Good morning Mr Hopkins,

Thank you for the review regarding our fitters, we really appreciate it.

If you need any help with your themostats at any point, please reach out to us, and we will gladly help you.

Thank you

Team Fischer

Rated 5 out of 5 stars

I would give more stars if possible

I would give more stars if possible! My experience with employing workmen since moving into a property that needed updating has been really frustrating hence my trying a bigger company. I have had no hot water for 4 months! I requested a brochure from Fischer via Facebook they sent it and offered me a free consultation which I agreed to. Vinny the salesman was great - no pressure and was very knowledgeable- I said yes straight away which I wasn’t going to do but he arranged the fitting for yesterday. They came- fitted it quickly - it’s great - so easy to use and the hot water is fab. Today I was asked for feedback which I gave. I was told to ring if any problems at all and they guarantee to cover me for instant hot water for 10 years at no extra cost. You get what you pay for. Thank you Fischer I am very pleased

23 April 2026
Unprompted review
Fischer  logo

Reply from Fischer

Mrs Nichols,

Thank you so much for the lovely review and feedback.

It was a pleasure to speak to you earlier and if you need anything in the future and I will gladly help you.

Have a great day!

Danny Brewin

Rated 5 out of 5 stars

friendly installer set everything up…

friendly installer set everything up tested them and left everywhere clean and tidy very impressed

21 April 2026
Unprompted review
Fischer  logo

Reply from Fischer

Good morning Ms Hinchcliffe,

Thank you for the review and we are glad that you were happy with your installation with us here at Fischer.

Thank you

Team Fischer

Rated 5 out of 5 stars

Installation went very well

Installation went very well. Technicians on time, very pleasant and efficient.
So far, due to clement temperatures, I haven’t put the radiators on.

17 April 2026
Unprompted review
Fischer  logo

Reply from Fischer

Good afternoon,

Thank you for the review and the feedback.

Please feel free to make contact with us if you need any help.

Thank you

Team Fischer

Rated 5 out of 5 stars

I purchased an Aquafficient hot water…

I purchased an Aquafficient hot water system from Fischer. I previously purchased heating from them and as I was very happy with their products then, I decided to use them again for hot water. The whole process went smoothly and easy. The installation was done very professionally. I am extremely happy with the product and the service provided. Can only recommend Fischer and would definitely use them again

20 April 2026
Unprompted review
Fischer  logo

Reply from Fischer

Good morning Mr Martin,

Thank you so much for the review.

We are glad that you are happy with the whole journey with us here at Fischer.

We are thrilled that you recommend us.

Have a nice day!

Thank you

Team Fischer

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