Leah is knowledgeable, courteous, helpful, patient, she answered all my questions, stayed on the line while my issue was being resolved, her voice is calm and I appreciate her greatly. Thank you Leah... See more
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Your customer service rep, Roe?) was a great pleasure to work with. The tallest me off the edge and made my transaction seem less
Company replied
Started work at HP 1978. Join the credit Union 1979. Retired 2015. Andover branch closed. I live in Massachusetts and I am happy that there is a shared bank in Pawtucket Rhode Island which is conven... See more
Company replied
From beginning to the end of my transaction with First Tech Loan Department was smooth sailing. Their Customer Service is top-notch. I would know as I’ve been a member for 27 years. My needs were me... See more
Company replied
Company details
- Federal Credit Union
- Car Finance and Loan Company
- Credit Union
- Financial Institution
- Financial Planner
- Mortgage Lender
About First Tech - Professional Service Center Roseville
Written by the company
Not-for-profit, member-owned, and committed to your financial wellbeing.
First Tech Federal Credit Union has more than 70 years of experience serving the tech community. We're more than just banking—we're a financial partner for life. No matter what's next on your roadmap, we're here to help every step of the way.
Why choose First Tech?
- One of the largest credit unions in the country
- Money.com’s Best Credit Unions for three years running (2022-2024)
- 2022 American Banker Best Customer Experience (4th in the nation)
- A CNN Best Home Improvement Loan pick for fast funding (February 2024)
- Best Health Savings Accounts by Forbes (February 2024)
- Best Small Personal Loans for fast funding by CNN (February 2024)
Convenience
Access your money and get the help you need easily. With dozens of First Tech locations, more than 5,600 Co-Op branches, 30,000 surcharge-free ATMs, online banking and mobile apps—we have the tools you need to make your banking life easy.
Innovation
First Tech was founded by the visionaries of the tech industry, and that spirit endures today. We serve the world’s most forward-thinking companies—along with their employees and families—with smart digital banking solutions and financial expertise.
Advocacy
As a credit union, we put people over profit. We're committed to strengthening your financial future and improving the communities we serve.
Service
Our members are our only shareholders, which means your success is our success. We offer a wide range of individualized financial services to help members do more with their money.
Security
First Tech keeps you protected 24/7. All checking, savings and money market accounts are insured up to at least $250,000 by the National Credit Union Administration (NCUA), and we employ round-the-clock fraud monitoring, top-notch web encryption and strong member protections.
Make an appointment
About us
Community commitment
Contact
Contact info
8000 Foothills Boulevard, 95747, Roseville, CA, United States
- +1 855-855-8805
4.4
Excellent
10 reviews
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Your customer service rep
Your customer service rep, Roe?) was a great pleasure to work with. The tallest me off the edge and made my transaction seem less
11 May 2026
Unprompted review
Reply from First Tech - Professional Service Center Roseville
We appreciate you posting about your positive experience! Our team strives to provide exceptional service, and it's great to know we stand out. Thank you for sharing your thoughts!
Leah is knowledgeable
Leah is knowledgeable, courteous, helpful, patient, she answered all my questions, stayed on the line while my issue was being resolved, her voice is calm and I appreciate her greatly. Thank you Leah.
6 April 2026
Unprompted review
Reply from First Tech - Professional Service Center Roseville
Thanks for the fantastic review! We love to hear you had a great experience and that our team made such a positive impact. Our team is always here to help, and we appreciate your kind words!
Thank you Mike V and the team for…
Thank you Mike V and the team for giving me money and water! Have a great weekend.
3 April 2026
Unprompted review
Reply from First Tech - Professional Service Center Roseville
We're so happy to hear about your experience. Our team is dedicated to providing personalized support, and it’s great to know you found the process easy and informative. We appreciate your recommendation and are here to help you on your financial journey!
Thank you Devin!
Have been a customer for 40 years for a reason and Devin exemplifies how customer service should be. Thank you Devin!
13 February 2026
Unprompted review
Reply from First Tech - Professional Service Center Roseville
We're so happy to hear about your experience. Our team is dedicated to providing personalized support, and it’s great to know you found the process easy and informative. We appreciate your recommendation and are here to help you on your financial journey!
My request was done as I was talking to…
My request was done as I was talking to the service representative. She was efficient and courteous
29 January 2026
Unprompted review
Reply from First Tech - Professional Service Center Roseville
We're so happy to hear about your experience. Our team is dedicated to providing personalized support, and it’s great to know you found the process easy and informative. We appreciate your recommendation and are here to help you on your financial journey!
Quick
Quick, concise, assertive answers to my inquiry. Thanks Ranjeet Kaur
29 October 2025
Unprompted review
Reply from First Tech - Professional Service Center Roseville
Thank you for your fantastic review! We're thrilled to hear that you had a quick and enjoyable experience. Providing exceptional service is our priority, and your feedback truly motivates us. We appreciate your support and hope to assist you again in the future!
mike vaughan one of the best reps
mike vaughan one of the best reps . he is very helpful kind . He helped my son open his new account was very knowlagable and patient. Thank you soo much.
16 August 2025
Unprompted review
Reply from First Tech - Professional Service Center Roseville
We're so happy to hear about your experience. Our team is dedicated to providing personalized support, and it’s great to know you found the process easy and informative. We appreciate your recommendation and are here to help you on your financial journey!
Complete professionalism
From beginning to the end of my transaction with First Tech Loan Department was smooth sailing. Their Customer Service is top-notch. I would know as I’ve been a member for 27 years. My needs were met with zero red tape. I couldn’t be more pleased with the outcome.
30 June 2025
Unprompted review
Reply from First Tech - Professional Service Center Roseville
Thank you for your fantastic review! We're thrilled to hear that you had an enjoyable experience. Providing exceptional service is our priority, and your feedback truly motivates us. We appreciate your support and hope to assist you again in the future!
Faye Williams was very helpful
Faye Williams was very helpful. She advised me with some valuable options and help me with process and followed up the next day.
16 May 2024
Reply from First Tech - Professional Service Center Roseville
Hi Kevin, thank you for your kind words about Faye! We're thrilled to hear that she provided you with valuable options and excellent service. We appreciate your feedback and hope to assist you again in the future.
Started work at HP 1978
Started work at HP 1978. Join the credit Union 1979. Retired 2015. Andover branch closed. I live in Massachusetts and I am happy that there is a shared bank in Pawtucket Rhode Island which is convenient for me. Hope that never goes away.
When I call First Tech the service I receive exceptional.
27 May 2022
Reply from First Tech - Professional Service Center Roseville
Thank you for your membership!
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