First Tech - Premier Rewards Banking Reviews 

273
TrustScore 5 out of 5

4.9

Northeast Dawson Creek Drive 5100, 97124 Hillsboro, Oregon, US


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Rated 5 out of 5 stars

I have had nothing but excellent experience working with Ranu Lamba. She is extremely experienced, very quick on response and friendly. She takes care of all banking needs and gives suggestions too.

Rated 5 out of 5 stars

I called Hong Vo, San Jose, CA branch employee, on July 24, 2026. I had a need to transfer funds to my checking account at a different banking facility. As I am elderly, and drive very little, Hong... See more

Company replied

Rated 5 out of 5 stars

Upgrading to Premier Rewards Banking has made keeping on top of my many accounts much easier. Amber Fish has made it possible to ladder multiple share certificates and obtain the best interest rates.... See more

Company replied

Rated 5 out of 5 stars

Hashim was amazing. Noticed what everyone else missed and was able to get our paperwork handled quickly effectively, and made the process easy!


Company details

  1. Federal Credit Union
  2. Car Finance and Loan Company
  3. Credit Union
  4. Financial Institution
  5. Financial Planner
  6. Mortgage Lender

About First Tech - Premier Rewards Banking

Written by the company

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Not-for-profit, member-owned, and committed to your financial wellbeing.

First Tech Federal Credit Union has more than 70 years of experience serving the tech community. We're more than just banking—we're a financial partner for life. No matter what's next on your roadmap, we're here to help every step of the way.

Why choose First Tech?

  • One of the largest credit unions in the country
  • Money.com’s Best Credit Unions for three years running (2022-2024)
  • 2022 American Banker Best Customer Experience (4th in the nation)
  • A CNN Best Home Improvement Loan pick for fast funding (February 2024)
  • Best Health Savings Accounts by Forbes (February 2024)
  • Best Small Personal Loans for fast funding by CNN (February 2024)
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Convenience

Access your money and get the help you need easily. With dozens of First Tech locations, more than 5,600 Co-Op branches, 30,000 surcharge-free ATMs, online banking and mobile apps—we have the tools you need to make your banking life easy.

Innovation

First Tech was founded by the visionaries of the tech industry, and that spirit endures today. We serve the world’s most forward-thinking companies—along with their employees and families—with smart digital banking solutions and financial expertise.

Advocacy

As a credit union, we put people over profit. We're committed to strengthening your financial future and improving the communities we serve.

Service

Our members are our only shareholders, which means your success is our success. We offer a wide range of individualized financial services to help members do more with their money.

Security

First Tech keeps you protected 24/7. All checking, savings and money market accounts are insured up to at least $250,000 by the National Credit Union Administration (NCUA), and we employ round-the-clock fraud monitoring, top-notch web encryption and strong member protections.

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Contact info

  • Northeast Dawson Creek Drive 5100, 97124, Hillsboro, Oregon, United States

4.9

Excellent

TrustScore 5 out of 5

273 reviews

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4.9

All reviews

(273)

4,094 reviews in the last 12 months

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Rated 5 out of 5 stars

I have worked with Samuel Frutos as my Financial advisor

I have worked with Samuel Frutos as my financial advisor for more than four years. Before meeting him, I believed I could manage my accounts at First Tech Federal Credit Union on my own — after all, I had taught Strategic Management at the University of Washington Business School.
Reality proved different.
Samuel has given me invaluable guidance on how to increase my dividends through both short‑term and long‑term strategies. He always takes the time to clarify my options and helps me choose the ones that best match my goals. His polite, thoughtful explanations have saved me from more than one potential mistake.
I truly enjoy working with him and greatly appreciate his professionalism and support.

Vitaly Nishanov

5 May 2025
Unprompted review
First Tech - Premier Rewards Banking logo

Reply from First Tech - Premier Rewards Banking

Thanks for the fantastic review! We love to hear you had a great experience and that our team made such a positive impact. Our team is always here to help, and we appreciate your kind words!

Rated 5 out of 5 stars

Fantastic Financial Representative - Luba Kyrychenko

Luba Kyrychenko is an amazing professional, very knowledgeable with a fantastic personality. Luba is on top of the latest changes always thinking about her customers and ways to maximize their benefits. I trust her 100% and lover her effectiveness.

5 May 2026
Unprompted review
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Reply from First Tech - Premier Rewards Banking

We're so happy to hear about your experience. Our team is dedicated to providing personalized support, and it’s great to know you found the process easy and informative. We appreciate your recommendation and are here to help you on your financial journey!

Rated 5 out of 5 stars

Eileen Alvarez's great support!

I have worked virtually with Eileen Alvarez for several years. She has always been prompt in her replies to my request for assistance regardless of the time zone we happen to share. She continues to provide excellent assistance regardless of the type of questions I ask or the request for help I may ask. I wish all organizations I contact had an Eileen Alvarez in their support teams.

5 May 2026
Unprompted review
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Reply from First Tech - Premier Rewards Banking

Thanks for the fantastic review! We love to hear you had a great experience and that our team made such a positive impact. Our team is always here to help, and we appreciate your kind words!

Rated 5 out of 5 stars

Our meeting with Mitzi Macias Barahona

Our meeting with Mitzi Macias Barahona, was exceptional. We were so pleased with her attention to detail and genuine interest in us. Her knowledge of the various options available to us was so helpful! We look forward to working with her again.

4 May 2026
Unprompted review
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Reply from First Tech - Premier Rewards Banking

We appreciate you posting about your positive experience! Our team strives to provide exceptional service, and it's great to know we stand out. Thank you for sharing your thoughts!

Rated 5 out of 5 stars

great service and family style…

great service and family style reltionship

4 May 2026
Unprompted review
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Reply from First Tech - Premier Rewards Banking

We're so happy to hear about your experience. Our team is dedicated to providing personalized support, and it’s great to know you found the process easy and informative. We appreciate your recommendation and are here to help you on your financial journey!

Rated 5 out of 5 stars

Mitzi Macias Barahona

Working with Mitzi Macias Barahona has been great. She is very responsive and knowledgeable. I would recommend her help anytime!

30 April 2026
Unprompted review
First Tech - Premier Rewards Banking logo

Reply from First Tech - Premier Rewards Banking

We appreciate you posting about your positive experience! Our team strives to provide exceptional service, and it's great to know we stand out. Thank you for sharing your thoughts! We value your feedback and would love the chance to discuss your concerns further. Please email social.reviews@firsttechfed.com so we can assist you directly.

Rated 5 out of 5 stars

Highly Recommend Vantana Cornick at First Tech

I've had the pleasure of working with Vantana Cornick at First Tech, and she is easily one of the most helpful and dedicated bankers I've ever worked with. From day one, she made me feel genuinely valued as a customer, taking the time to understand my needs and patiently walking me through every question, no matter how big or small. Her product knowledge is excellent, her communication is clear and transparent, and she's always proactive about following up and keeping me informed. Vantana strikes the perfect balance of being warm and professional, and I always come away from our conversations feeling confident and well taken care of. She's a true asset to First Tech, and I'm grateful for the care and attention she consistently brings to every interaction.

1 May 2026
Unprompted review
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Reply from First Tech - Premier Rewards Banking

We appreciate you posting about your positive experience! Our team strives to provide exceptional service, and it's great to know we stand out. Thank you for sharing your thoughts!

Rated 5 out of 5 stars

Vantana Cornick is a pro!

Vantana Cornick is really helpful for investment advice and is always on top of it for me if I have certificates maturing.

1 May 2026
Unprompted review
First Tech - Premier Rewards Banking logo

Reply from First Tech - Premier Rewards Banking

Thanks for the fantastic review! We love to hear you had a great experience and that our team made such a positive impact. Our team is always here to help, and we appreciate your kind words!

Rated 5 out of 5 stars

Online banking account set up

As a premier member and as a 47 year 1st Tech member, I've always appreciated the sincere and excellent customer service from the staff. Hashim Hunaidi carries on the tradition of providing excellent service and solving customer problems. Nice job Hashim!

30 April 2026
Unprompted review
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Reply from First Tech - Premier Rewards Banking

We're so happy to hear about your experience. Our team is dedicated to providing personalized support, and it’s great to know you found the process easy and informative. We appreciate your recommendation and are here to help you on your financial journey!

Rated 5 out of 5 stars

We've had a great experience workin with Vantana Cornick from First Tech

We've had a great experience working with Vantana Cornick at First Tech. She's always quick to respond, patient about explaining the details so we actually understand our options, and proactive. She'll often flag things before we even think to ask, which has made everything feel a lot less stressful.
Thank you, Vantana!

30 April 2026
Unprompted review
First Tech - Premier Rewards Banking logo

Reply from First Tech - Premier Rewards Banking

We appreciate you posting about your positive experience! Our team strives to provide exceptional service, and it's great to know we stand out. Thank you for sharing your thoughts!

Rated 5 out of 5 stars

I have been using First Tech since I…

I have been using First Tech since I moved to the USA in 2017. For my mortgage, insurance etc. Service has been great and consistent. Special mention to Eileen Alvarez, who goes always above and beyond to support us. Very responsive and knowledgeable. Thank you!

29 April 2026
Unprompted review
First Tech - Premier Rewards Banking logo

Reply from First Tech - Premier Rewards Banking

We appreciate you posting about your positive experience! Our team strives to provide exceptional service, and it's great to know we stand out. Thank you for sharing your thoughts!

Rated 5 out of 5 stars

Amber Fish

Amber Fish is so helpful! She answers all my technical questions, is responsive and knows what she is doing! I have never met Amber, but consider her a great friend a great source to learn what I need to learn!

22 April 2026
Unprompted review
First Tech - Premier Rewards Banking logo

Reply from First Tech - Premier Rewards Banking

We're so happy to hear about your experience. Our team is dedicated to providing personalized support, and it’s great to know you found the process easy and informative. We appreciate your recommendation and are here to help you on your financial journey!

Rated 5 out of 5 stars

Excellent Service

Hasim is always responsive and ready to help. Follow-through is great!

28 April 2026
Unprompted review
First Tech - Premier Rewards Banking logo

Reply from First Tech - Premier Rewards Banking

Thanks for the fantastic review! We love to hear you had a great experience and that our team made such a positive impact. Our team is always here to help, and we appreciate your kind words!

Rated 5 out of 5 stars

Super Service

Super Service from Shaveta Sharma & Rupal Bhandari in the Sammamish branch.

28 April 2026
Unprompted review
First Tech - Premier Rewards Banking logo

Reply from First Tech - Premier Rewards Banking

We appreciate you posting about your positive experience! Our team strives to provide exceptional service, and it's great to know we stand out. Thank you for sharing your thoughts!

Rated 5 out of 5 stars

First Tech Banking Experience

I have a great experience with Amber Fish, who is my First Tech Premier representative. She gives us frequent follow ups and informs us early all promotion opportunities that she thinks will benefit us. She answers all questions as best as possible and sometimes refers us to other financial experts. She even poses some topics that she thinks we should consider ahead of time. We have been with First Tech Credit Union for decades and it is still our key primary bank. We appreciate that First Tech assigns dedicated representatives like Amber Fish to us.

27 April 2026
Unprompted review
First Tech - Premier Rewards Banking logo

Reply from First Tech - Premier Rewards Banking

Thanks for the fantastic review! We love to hear you had a great experience and that our team made such a positive impact. Our team is always here to help, and we appreciate your kind words!

Rated 5 out of 5 stars

Reliable, responsive, and trustworthy

Benny Mirsan has been my go-to contact at this credit union for years now, and he consistently delivers. He responds quickly, gives me the information I need, and connects me with the right people when my question falls on a different department (e.g. insurance). More than anything, I trust him, and that's not something I say lightly about anyone handling my finances. Highly recommend.

27 April 2026
Unprompted review
First Tech - Premier Rewards Banking logo

Reply from First Tech - Premier Rewards Banking

We appreciate you posting about your positive experience! Our team strives to provide exceptional service, and it's great to know we stand out. Thank you for sharing your thoughts!

Rated 5 out of 5 stars

Eileen

Always enjoy talking to Eileen. She listens to my questions & gives her polite & honest opinions. She helped to modify,move & combine different FTFCU products to maximize returns. Last year, she was a big help in making the contacts I needed in order to transfer ownership of my deceased wife's FTFCU accounts.

27 April 2026
Unprompted review
First Tech - Premier Rewards Banking logo

Reply from First Tech - Premier Rewards Banking

We appreciate you posting about your positive experience! Our team strives to provide exceptional service, and it's great to know we stand out. Thank you for sharing your thoughts!

Rated 5 out of 5 stars

Amber Fish has been VERY helpful with me with my banking

Amber Fish and crew have always helped me both in banking suggestions and the general mechanics, as well as referring me to affiliated financial advisors who were, like Amber, generous with their time.

27 April 2026
Unprompted review
First Tech - Premier Rewards Banking logo

Reply from First Tech - Premier Rewards Banking

We're so happy to hear about your experience. Our team is dedicated to providing personalized support, and it’s great to know you found the process easy and informative. We appreciate your recommendation and are here to help you on your financial journey!

Rated 5 out of 5 stars

Excellent Ongoing Support

I’ve been working with Amber Fish through the Premier program on an ongoing basis, and the experience has consistently been excellent.

Amber is knowledgeable, responsive, and she’s focused on building a relationship.

The Premier program has been a valuable resource, and Amber is a big reason why.

27 April 2026
Unprompted review
First Tech - Premier Rewards Banking logo

Reply from First Tech - Premier Rewards Banking

We're so happy to hear about your experience. Our team is dedicated to providing personalized support, and it’s great to know you found the process easy and informative. We appreciate your recommendation and are here to help you on your financial journey!

Rated 5 out of 5 stars

Great experience with First Tech in Seattle

We work with the First Technology office in Seattle. The staff is extremely knowledgeable , helpful and personal. We received great suggestions on how to invest with First Tech and how to operationally make management of accounts easier. All around a great experience!

24 April 2026
Unprompted review
First Tech - Premier Rewards Banking logo

Reply from First Tech - Premier Rewards Banking

Thanks for the fantastic review! We love to hear you had a great experience and that our team made such a positive impact. Our team is always here to help, and we appreciate your kind words!

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