Customer service is top notch here! Especially with all the smiling faces. It’s rare to see people enjoying their jobs these days. Chelsi Corcoran was over the top helpful! Not only with my banking ne... See more
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Jess helped me figure out the app and using Zelle! I am a senior and really appreciate the patience and helpfulness of my Oakridge Branch. Jess is kind and has excellent social and technical skills... See more
Irene D. was very helpful with my transaction today. She was very friendly and has wonderful customer service. She made my experience memorable.
Chelsi Jess and Jessica are always wonderful to work with when I have banking to accomplish... I don't know the name of the gentleman that has started working there recently, but he is also. I'm very... See more
Company replied
Company details
- Federal Credit Union
- also in
- Car Finance and Loan Company
- Credit Union
- Financial Institution
- Financial Planner
- Mortgage Lender
About First Tech - Oakridge
Written by the company
Not-for-profit, member-owned, and committed to your financial wellbeing.
First Tech Federal Credit Union has more than 70 years of experience serving the tech community. We're more than just banking—we're a financial partner for life. No matter what's next on your roadmap, we're here to help every step of the way.
Why choose First Tech?
- One of the largest credit unions in the country
- Money.com’s Best Credit Unions for three years running (2022-2024)
- 2022 American Banker Best Customer Experience (4th in the nation)
- A CNN Best Home Improvement Loan pick for fast funding (February 2024)
- Best Health Savings Accounts by Forbes (February 2024)
- Best Small Personal Loans for fast funding by CNN (February 2024)
Convenience
Access your money and get the help you need easily. With dozens of First Tech locations, more than 5,600 Co-Op branches, 30,000 surcharge-free ATMs, online banking and mobile apps—we have the tools you need to make your banking life easy.
Innovation
First Tech was founded by the visionaries of the tech industry, and that spirit endures today. We serve the world’s most forward-thinking companies—along with their employees and families—with smart digital banking solutions and financial expertise.
Advocacy
As a credit union, we put people over profit. We're committed to strengthening your financial future and improving the communities we serve.
Service
Our members are our only shareholders, which means your success is our success. We offer a wide range of individualized financial services to help members do more with their money.
Security
First Tech keeps you protected 24/7. All checking, savings and money market accounts are insured up to at least $250,000 by the National Credit Union Administration (NCUA), and we employ round-the-clock fraud monitoring, top-notch web encryption and strong member protections.
Make an appointment
About us
Community commitment
Contact
Contact info
48283 East 1st Street, 97463, Oakridge, OR, United States
- +1 855-855-8805
4.6
Excellent
30 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
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Irene is so sweet and helpful!
30 September 2026
Unprompted review
Go see Irene excellent service very…
Go see Irene excellent service very professional caring and will help you!
30 September 2026
Unprompted review
Irene Devereaux is always sweet and…
Irene Devereaux is always sweet and friendly when I need to stop by
28 September 2026
Unprompted review
Irene D
Irene D. was very helpful with my transaction today. She was very friendly and has wonderful customer service. She made my experience memorable.
9 September 2026
Unprompted review
Amazing
Customer service is top notch here! Especially with all the smiling faces. It’s rare to see people enjoying their jobs these days. Chelsi Corcoran was over the top helpful! Not only with my banking needs but showed community love and support!
12 August 2026
Unprompted review
Jess Humphrey is a great banker.
18 August 2026
Unprompted review
Jess Humphrey has fast and friendly…
Jess Humphrey has fast and friendly service!
6 August 2026
Unprompted review
Chelsi was awesome and caring
Chelsi was awesome and caring. She goes above and beyond for her customers.
23 July 2026
Unprompted review
Jess helped me figure out the app and…
Jess helped me figure out the app and using Zelle! I am a senior and really appreciate the patience and helpfulness of my Oakridge Branch.
Jess is kind and has excellent social and technical skills!
A huge blessing for me!
Thanks, Iris
15 July 2026
Unprompted review
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
Customer Service
Chelsi was just a delight to work with. I was stressed out and wasn't sure what I was going to do. Chelsi helped me see things in a different way, calmed me down, and made a recommendation for me to speak to the right person. It was wonderful to feel helped.
7 July 2026
Unprompted review
Reply from First Tech - Oakridge
We appreciate you posting about your positive experience! Our team strives to provide exceptional service, and it's great to know we stand out. Thank you for sharing your thoughts!
He was a huge help!
He walked me through the process so I'd know what to do when it hit. Took my heart out of panic mode! I appreciate Josh so much and First Tech as well!
8 June 2026
Unprompted review
Reply from First Tech - Oakridge
Thanks for the fantastic review! We love to hear you had a great experience and that our team made such a positive impact. Our team is always here to help, and we appreciate your kind words!
Mrs Humphrey (Jess) was amazing
Mrs Humphrey or Jess was just amazing. She was so kind and so polite, and very professional. She was able to take care of our needs promptly and efficiently and we left with a smile! What a pleasant experience!
15 May 2026
Unprompted review
Reply from First Tech - Oakridge
We appreciate you posting about your positive experience! Our team strives to provide exceptional service, and it's great to know we stand out. Thank you for sharing your thoughts!
Alana was very informative
Alana was very informative. She was able to get me back on track with sorting out my online banking issues.
RRH
29 May 2026
Unprompted review
Reply from First Tech - Oakridge
We're so happy to hear about your experience. Our team is dedicated to providing personalized support, and it’s great to know you found the process easy and informative. We appreciate your recommendation and are here to help you on your financial journey!
Ashley was very helpful and great…
Ashley was very helpful and great listner
26 May 2026
Unprompted review
Reply from First Tech - Oakridge
Thanks for the fantastic review! We love to hear you had a great experience and that our team made such a positive impact. Our team is always here to help, and we appreciate your kind words!
Chelsi, Jessica and Jess
Chelsi, Jessica and Jess are, all three, always helpful, freindly and nice to see, everytime i come in to get things done. They are always fast and knowledgeable as well.
1 April 2026
Unprompted review
Reply from First Tech - Oakridge
We're so happy to hear about your experience. Our team is dedicated to providing personalized support, and it’s great to know you found the process easy and informative. We appreciate your recommendation and are here to help you on your financial journey!
Chelsi is so uplifting and helpful
Chelsi is so uplifting and helpful.
Making giving local donations easy, for financing funerals to gathering clothing for professionals who need them. I honestly honor Chelsi and our local branch for great community involvement and solutions.
27 March 2026
Unprompted review
Reply from First Tech - Oakridge
We're so happy to hear about your experience. Our team is dedicated to providing personalized support, and it’s great to know you found the process easy and informative. We appreciate your recommendation and are here to help you on your financial journey!
I'm tired of my bills bouncing on the…
I'm tired of my bills bouncing on the 1st. I'm supposed to get paid on the first, not the 2nd. This credit union blows but the only choice in town. I'm sick of only choices in this POS state.
1 March 2026
Unprompted review
Reply from First Tech - Oakridge
We’re sorry to hear about your experience, Customer. This is not the level of service we strive to provide. Your feedback is important, and we’ll address this with our team to prevent future occurrences. We hope to regain your trust. Please email to socialreviews@firsttechfed.com with your contact info so we can review with management and follow up with you. Thank you!
Chelsi is the best her positivity made…
Chelsi is the best her positivity made my day
26 February 2026
Unprompted review
Reply from First Tech - Oakridge
We're so happy to hear about your experience. Our team is dedicated to providing personalized support, and it’s great to know you found the process easy and informative. We appreciate your recommendation and are here to help you on your financial journey!
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