I greatly enjoyed working with Shivani Marathe at First Tech. She was very personable, professional and easy to work with. She had several ideas related to my financial wellbeing (including car insura... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
I greatly enjoyed working with Shivani Marathe at First Tech. She was very personable, professional and easy to work with. She had several ideas related to my financial wellbeing (including car insura... See more
Company replied
We went to Nimbus Branch to get a signature notarized. Shivani Merathe also helped us open an account and she printed some other necessary documents and checks. She was professional, courteous and a... See more
Company replied
Collin was so helpful! I was so nervous coming in to set up a savings account and he made me feel so much better. He even helped me out with additional information on all of the credit card options as... See more
Company replied
Met with Christopher Ray today and he was working with him and become a Premier member. He was teaching me where my money would make the most money for me. I don’t like banking on line in case someo... See more
Company replied
Written by the company

Not-for-profit, member-owned, and committed to your financial wellbeing.
First Tech Federal Credit Union has more than 70 years of experience serving the tech community. We're more than just banking—we're a financial partner for life. No matter what's next on your roadmap, we're here to help every step of the way.
Why choose First Tech?

Convenience
Access your money and get the help you need easily. With dozens of First Tech locations, more than 5,600 Co-Op branches, 30,000 surcharge-free ATMs, online banking and mobile apps—we have the tools you need to make your banking life easy.
Innovation
First Tech was founded by the visionaries of the tech industry, and that spirit endures today. We serve the world’s most forward-thinking companies—along with their employees and families—with smart digital banking solutions and financial expertise.
Advocacy
As a credit union, we put people over profit. We're committed to strengthening your financial future and improving the communities we serve.
Service
Our members are our only shareholders, which means your success is our success. We offer a wide range of individualized financial services to help members do more with their money.
Security
First Tech keeps you protected 24/7. All checking, savings and money market accounts are insured up to at least $250,000 by the National Credit Union Administration (NCUA), and we employ round-the-clock fraud monitoring, top-notch web encryption and strong member protections.

8700 Southwest Nimbus Avenue, 97008, Beaverton, OR, United States
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Thomas was great to to work with, He answered all our questions and was very detailed when explaining all the options available to us. Great job on his part!

Reply from First Tech - Nimbus
It’s Jose Camarillo was fantastic! He helped us get our accounts updated and on the rewards checking and savings. Very knowledgable and helpful !

Reply from First Tech - Nimbus
ShivaniMarathe at First Tech is so kind and professional. She double checks everything to assure my husband and I are receiving every benefit our accounts can give us. She is efficient and thorough in every aspect. We came in for one small issue and are leaving with upgrades we needed and a great deal of helpful information.

Reply from First Tech - Nimbus
Kien n. Thank you for your outstanding help and knowledge today

Reply from First Tech - Nimbus
The helpfulness and quick response. It made it easy for me to stay home and still have the banking happening!

Reply from First Tech - Nimbus
It was great Collin Moore helped me with all the information that I need it.

Reply from First Tech - Nimbus
Tommy Nguyen is a great First Tech employee. He is easy to work with and always goes out of his way to give us excellent customer support. He even gives us coffee any time we have an appointment with him. He also shows excellent attention to detail.

Reply from First Tech - Nimbus
Kien Nguyen was able to heip resolve fraud issues with my accounts. He was most informative with his explanations, and patient with me. Many thanks to Kien!

Reply from First Tech - Nimbus
Shivani Marathe
Help us with our CD opening. Also helped us with trust and notary. We was very helpful patient and explained everything I deal. We really appreciate her help.
Geetha

Reply from First Tech - Nimbus
Shivani is the most professional banker I have ever worked with. She is very knowledgeable and besides that she is a very good salesperson. For example I had a larger amount of money coming in, she made me aware of the higher perks available if I had $250K in the bank right away. It would be a huge loss if you lost her, so please make sure you pay her enough to keep her. The branch on Nimbus badly needs her.

Reply from First Tech - Nimbus
There was a fraudulent charge on my account that I noticed this morning so I called had my debit card closed was told it would take about two weeks to get a new one in the mail which is about right with most companies so I decided to drive down to my branch only to be told they didn’t have time to do that today and I would have to come back tomorrow which I don’t have time to do. At Onpoint I have a checking and savings account and something like this happened a few months ago and I was able to get a new card in five minutes and they were pretty busy. This is unacceptable.

Reply from First Tech - Nimbus
We made an appointment with Shivani Marathe for assistance with wiring money internationally. Our past experience with this process has not always been pleasant. Shivani has consistently exceeded our expectations, successfully accomplishing this request each time. She has been extremely helpful by demonstrating her knowledge and understanding of this process. She is very customer oriented often suggesting additional services and ways that will benefit our continued investment with First Tech Credit Union. Because of her suggestions we ended up investing in another CD--excellent customer service.

Reply from First Tech - Nimbus
AJ was a very informative first tech financial person to help us with sound insights to help us with financial decisions to consider

Reply from First Tech - Nimbus
Always enjoying chatting and getting information from A.J. He is always friendly, professional, honest. He answers my questions, lays out all options and makes sure my choices are implemented correctly.

Reply from First Tech - Nimbus
Shivani Marathe was knowledgeable and helpful and explained everything to us that we needed to know regarding our certificate.

Reply from First Tech - Nimbus
Collin patiently give me information and follow up my request promptly.

Reply from First Tech - Nimbus
Shivani Marathe was very helpful not only with our initial appointment but in making sure we maximized First Tech benefits available to us. She was very friendly and informative.

Reply from First Tech - Nimbus
Shivani was very friendly and helped me with all my banking needs.

Reply from First Tech - Nimbus
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.