First Tech - Keizer Station Reviews 

39
TrustScore 5 out of 5

4.8

6015 Ulali Drive, 97303 Keizer, OR, US


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Rated 5 out of 5 stars

Jose did an excellent job of presenting information that actually didn't end up in our favor. Jose delivered it in a way that was professional, friendly, and with empathy. This is a hard balance to ma... See more

Company replied

Rated 5 out of 5 stars

We had questions about a loan we had applied for online. Jessie Garcia made a call & resolved all issues & instructed us on what was needed to finish the process. Very friendly, professional & also in... See more

Company replied

Rated 5 out of 5 stars

Thank you Juan Diaz for your great help today. He was professional, kind, attentive and patient. He answered all questions and explained everything with detail, in a manner we understood. Exceptional... See more

Company replied

Rated 5 out of 5 stars

Juan Diaz at Keizer branch is always so helpful. He takes his time and reviews your accounts to see if there are any benefits you are not using to get the maximum out of your banking. Excellent servi... See more

Company replied


Company details

  1. Federal Credit Union
  2. Car Finance and Loan Company
  3. Credit Union
  4. Financial Institution
  5. Financial Planner
  6. Mortgage Lender

About First Tech - Keizer Station

Written by the company

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Not-for-profit, member-owned, and committed to your financial wellbeing.

First Tech Federal Credit Union has more than 70 years of experience serving the tech community. We're more than just banking—we're a financial partner for life. No matter what's next on your roadmap, we're here to help every step of the way.

Why choose First Tech?

  • One of the largest credit unions in the country
  • Money.com’s Best Credit Unions for three years running (2022-2024)
  • 2022 American Banker Best Customer Experience (4th in the nation)
  • A CNN Best Home Improvement Loan pick for fast funding (February 2024)
  • Best Health Savings Accounts by Forbes (February 2024)
  • Best Small Personal Loans for fast funding by CNN (February 2024)
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Convenience

Access your money and get the help you need easily. With dozens of First Tech locations, more than 5,600 Co-Op branches, 30,000 surcharge-free ATMs, online banking and mobile apps—we have the tools you need to make your banking life easy.

Innovation

First Tech was founded by the visionaries of the tech industry, and that spirit endures today. We serve the world’s most forward-thinking companies—along with their employees and families—with smart digital banking solutions and financial expertise.

Advocacy

As a credit union, we put people over profit. We're committed to strengthening your financial future and improving the communities we serve.

Service

Our members are our only shareholders, which means your success is our success. We offer a wide range of individualized financial services to help members do more with their money.

Security

First Tech keeps you protected 24/7. All checking, savings and money market accounts are insured up to at least $250,000 by the National Credit Union Administration (NCUA), and we employ round-the-clock fraud monitoring, top-notch web encryption and strong member protections.

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4.8

Excellent

TrustScore 5 out of 5

39 reviews

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4.8

All reviews

(39)

3,984 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

My credit union rocks!

My credit union, went over and above helping me with a complicated automobile loan and also then a wire transfer. The customer service was amazing. Thank you to Savannah for all your help.

16 August 2025
Unprompted review
First Tech - Keizer Station logo

Reply from First Tech - Keizer Station

We're so happy to hear about your experience. Our team is dedicated to providing personalized support, and it’s great to know you found the process easy and informative. We appreciate your recommendation and are here to help you on your financial journey!

Rated 5 out of 5 stars

Great experience!

He was patient and took his time to help with our case.

11 August 2025
Unprompted review
First Tech - Keizer Station logo

Reply from First Tech - Keizer Station

We're so happy to hear about your experience. Our team is dedicated to providing personalized support, and it’s great to know you found the process easy and informative. We appreciate your recommendation and are here to help you on your financial journey!

Rated 5 out of 5 stars

We had questions about a loan we had…

We had questions about a loan we had applied for online. Jessie Garcia made a call & resolved all issues & instructed us on what was needed to finish the process. Very friendly, professional & also informed on about a new savings program & got us signed up for it. It was a quick, easy & informative.

8 August 2025
Unprompted review
First Tech - Keizer Station logo

Reply from First Tech - Keizer Station

Thank you for your fantastic review! We're thrilled to hear that you had an enjoyable experience. Providing exceptional service is our priority, and your feedback truly motivates us. We appreciate your support and hope to assist you again in the future!

Rated 5 out of 5 stars

First tech

Jessie Garcia was really helpful thanks so much. Top banker at first tech

8 August 2025
Unprompted review
First Tech - Keizer Station logo

Reply from First Tech - Keizer Station

We're so happy to hear about your experience. Our team is dedicated to providing personalized support, and it’s great to know you found the process easy and informative. We appreciate your recommendation and are here to help you on your financial journey!

Rated 5 out of 5 stars

My appointment was easy to make

My appointment was easy to make, Juan explained everything clearly and is very knowledgeable. Juan is why we come here.

30 July 2025
Unprompted review
First Tech - Keizer Station logo

Reply from First Tech - Keizer Station

We love hearing this! Providing exceptional service is our priority. 😊

Rated 5 out of 5 stars

First Tech

Jessie was very helpful

29 July 2025
Unprompted review
First Tech - Keizer Station logo

Reply from First Tech - Keizer Station

Thank you for trusting us! 🚀

Rated 5 out of 5 stars

I have doing business with Firstech…

I have doing business with Firstech Federal Credit Union, used to be called FirstTech Credit Union, since 1992; I had loans for my current home and my current vehicle and were all paid off through your institution; I also convinced my other family members to become members as well; all businesses I have had been doing with your institution, including recent transactions, have been nothing short of professionalism, competence and exceptional services; therefore, I’d like to express my sincere gratitude and appreciation for your years of services to all your staff in Keizer and other Oregon branches. Again, thanks!

1 July 2025
Unprompted review
First Tech - Keizer Station logo

Reply from First Tech - Keizer Station

Thank you for your fantastic review! We're thrilled to hear that you had an enjoyable experience. Providing exceptional service is our priority, and your feedback truly motivates us. We appreciate your support and hope to assist you again in the future!

Rated 5 out of 5 stars

Best Branch

The best thing today was, but Jordan warm transferred me to Jessie, Jessie was able to offer me a product no one has ever offered me. I am very happy with this branch. Jessie was able to help me get a higher interest on my savings.

23 April 2025
Unprompted review
First Tech - Keizer Station logo

Reply from First Tech - Keizer Station

Thanks for the fantastic review, Denise! We love to hear you had a great experience and that Jessie made such a positive impact. Our team is always here to help, and we appreciate your kind words!

Rated 4 out of 5 stars

The people at your Salem and Keizer…

The people at your Salem and Keizer Branches are very helpful. They have always done a good job for me. My only complaint is why you quit granting new members online banking bill pay service. I brought my moms relationship over from Wells Fargo only to find out the bill pay feature was no longer offered so I had to close the new checking account and mover it back to Wells Fargo. I would recommend you consider bringing it back as a large group of your member base love this service and rely on it.

27 December 2024
Unprompted review
First Tech - Keizer Station logo

Reply from First Tech - Keizer Station

We appreciate you posting about your positive experience with David S.
Our team strives to provide exceptional service, and it's great to know we stand out. Thank you for sharing your thoughts!

Rated 5 out of 5 stars

4.6% short term certificate

Rep. Juan Diaz was super knowledgeable and experienced in money management.

19 January 2025
First Tech - Keizer Station logo

Reply from First Tech - Keizer Station

Thanks for the fantastic review, Richard! We love to hear you had a great experience and that Juan made such a positive impact. Our team is always here to help, and we appreciate your kind words!

Rated 5 out of 5 stars

Excellent customer service from…

Excellent customer service from everyone at the Keizer branch.

31 October 2024
First Tech - Keizer Station logo

Reply from First Tech - Keizer Station

That's great to hear, Alex. Thanks for sharing your positive feedback with us. We appreciate your support!

Rated 5 out of 5 stars

Great service

Great service! I recommend it.

1 November 2024
Unprompted review
First Tech - Keizer Station logo

Reply from First Tech - Keizer Station

Thank you, Chi! We appreciate your recommendation. Our team is dedicated to providing excellent service, and your support means a lot to us!

Rated 5 out of 5 stars

Awesome job!

This is a really good credit union. Every interaction I have had has been a positive one. JR was really helpful and knowledgeable and his boss has excellent customer service skills as well.

19 July 2022
First Tech - Keizer Station logo

Reply from First Tech - Keizer Station

Thanks so much for the kind words, Dennis. I shared this with JR and Marc and ensured they're recognized for their great service. Hope to see you again in the near future!

Rated 5 out of 5 stars

First Tech Federal Credit Union is top notch!

First Tech Federal Credit Union is top notch. Their associates are always friendly, professional and listen to my needs. They never disappoint.

27 May 2022
First Tech - Keizer Station logo

Reply from First Tech - Keizer Station

I’m happy to hear we could help you!

Rated 5 out of 5 stars

we were on time and Banker waiting

we were on time and Banker waiting . She aways has a calm attitude and was transparent with all her questions and we could speak our concerns and she listened. It was a bit complicated business we requested be recorded by the bank for estate purposes. Appt. prob. fit in the 30 min. time slot and we were done with some more info for banker provided by call contact by us for the banker. It was done and we had copies of the documents for which I was so relieved to have accomplished. First Tech Bankers at my local Branch are personable , know their customers by name and are just there to "get it done" for you or explain or answer questions when I find them in my online banking also

26 May 2022
First Tech - Keizer Station logo

Reply from First Tech - Keizer Station

Thank you, it’s our pleasure to serve you!

Rated 5 out of 5 stars

Helpful employee

Have worked with Juan Diaz for almost 5 years. He is fabulous.

19 May 2022
First Tech - Keizer Station logo

Reply from First Tech - Keizer Station

Thank you! We’re grateful to have you as a member!

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