my husband and I were in to set up a CD and had excellent service from Rinsi and her manager, Dannie. Both were very professional and very efficient. Everything was explained very well to us. It was... See more
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First Tech is the best bank, they have helped me relocating to US and getting my first US mortgage. Vimmy is the nicest bank advisor you want to find when you walk into a bank, definitely recommended!... See more
Paul Denison was very helpful answering all my inquiries when I walked in. He did a really good job serving his bank and client when everything was explained to me in details without rushing. It wa... See more
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Wire transfer- I had no appointment but Oshin did her most excellent best to get my wire transfer in by the 2:30p cutoff fot the day. Saved me the cost of another day’s interest. Very pleasant, fast... See more
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Company details
- Federal Credit Union
- Car Finance and Loan Company
- Credit Union
- Financial Institution
- Financial Planner
- Mortgage Lender
About First Tech - Bella Bottega
Written by the company
Not-for-profit, member-owned, and committed to your financial wellbeing.
First Tech Federal Credit Union has more than 70 years of experience serving the tech community. We're more than just banking—we're a financial partner for life. No matter what's next on your roadmap, we're here to help every step of the way.
Why choose First Tech?
- One of the largest credit unions in the country
- Money.com’s Best Credit Unions for three years running (2022-2024)
- 2022 American Banker Best Customer Experience (4th in the nation)
- A CNN Best Home Improvement Loan pick for fast funding (February 2024)
- Best Health Savings Accounts by Forbes (February 2024)
- Best Small Personal Loans for fast funding by CNN (February 2024)
Convenience
Access your money and get the help you need easily. With dozens of First Tech locations, more than 5,600 Co-Op branches, 30,000 surcharge-free ATMs, online banking and mobile apps—we have the tools you need to make your banking life easy.
Innovation
First Tech was founded by the visionaries of the tech industry, and that spirit endures today. We serve the world’s most forward-thinking companies—along with their employees and families—with smart digital banking solutions and financial expertise.
Advocacy
As a credit union, we put people over profit. We're committed to strengthening your financial future and improving the communities we serve.
Service
Our members are our only shareholders, which means your success is our success. We offer a wide range of individualized financial services to help members do more with their money.
Security
First Tech keeps you protected 24/7. All checking, savings and money market accounts are insured up to at least $250,000 by the National Credit Union Administration (NCUA), and we employ round-the-clock fraud monitoring, top-notch web encryption and strong member protections.
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About us
Community commitment
Contact
Contact info
8862 161st Avenue Northeast, 98052, Redmond, WA, United States
- +1 855-855-8805
4.9
Excellent
92 reviews
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Outstanding Support from Glenice and Rinsi—Highly Recommend FTFCU branch in Redmond, WA
I recently opened several accounts at First Tech Federal Credit Union ( at Bella Bottega brunch in Redmond, WA) and was impressed by the outstanding service I received. Glenice Griffin made my first CD and membership savings account opening seamless—professional, knowledgeable, and genuinely friendly. A few days later, Rinsi Arora helped me open two more CDs, rewards savings account, and a checking account, providing excellent recommendations and making the process effortless. Both went above and beyond, and their professionalism and care truly reflect First Tech’s commitment to its members.
23 October 2025
Unprompted review
Reply from First Tech - Bella Bottega
We're so happy to hear about your experience. Our team is dedicated to providing personalized support, and it’s great to know you found the process easy and informative. We appreciate your recommendation and are here to help you on your financial journey!
Reply from First Tech - Bella Bottega
Thank you for your fantastic review! We're thrilled to hear that you had a quick and enjoyable experience. Providing exceptional service is our priority, and your feedback truly motivates us. We appreciate your support and hope to assist you again in the future!
Rinsi was amazing and went above and…
Rinsi was amazing and went above and beyond
6 October 2025
Unprompted review
Reply from First Tech - Bella Bottega
Thank you for your fantastic review! We're thrilled to hear that you had a quick and enjoyable experience. Providing exceptional service is our priority, and your feedback truly motivates us. We appreciate your support and hope to assist you again in the future!
Refinancing personal loan
While people in the bank were very helpful, I felt misled by promotions for refinancing my personal loan and false promises of better rates that were supposed to save me money. The actual interest rate that was offered to me after the hard credit inquiry was nowhere near the promoted rate, or even the one that was discussed in the bank, despite my very good credit score. As a result, I ended up with a new loan where I am paying more in total than I was before.
18 September 2025
Unprompted review
Reply from First Tech - Bella Bottega
We’re sorry to hear about your experience, Martin. This is not the level of service we strive to provide. Your feedback is important, and we’ll address this with our team to prevent future occurrences. We hope to regain your trust. Please email to socialreviews@firsttechfed.com with your contact info so we can review with management and follow up with you. Thank you!
Thanks for helping
Rinsi helped me in review my accounts and sharing useful information
17 September 2025
Unprompted review
Reply from First Tech - Bella Bottega
Thank you for your fantastic review! We're thrilled to hear that you had a quick and enjoyable experience. Providing exceptional service is our priority, and your feedback truly motivates us. We appreciate your support and hope to assist you again in the future!
It is great to be served by Ms Evy…
It is great to be served by Ms Evy Bynum promptly when I got into the office. It was very into the details.
16 September 2025
Unprompted review
Reply from First Tech - Bella Bottega
Thank you for your fantastic review! We're thrilled to hear that you had a quick and enjoyable experience. Providing exceptional service is our priority, and your feedback truly motivates us. We appreciate your support and hope to assist you again in the future!
Great help
The representative was very patient ,polite and understood exactly what I needed. She stayed on the line and helped me set up my profile and pointed out some very useful things in the online app, I hadn't realized were there. Thanks so much!
9 September 2025
Unprompted review
Reply from First Tech - Bella Bottega
Thank you for your fantastic review! We're thrilled to hear that you had a quick and enjoyable experience. Providing exceptional service is our priority, and your feedback truly motivates us. We appreciate your support and hope to assist you again in the future!
Reply from First Tech - Bella Bottega
We’ll be sure to pass this along! Our team will be thrilled to hear your kind words.
Reply from First Tech - Bella Bottega
Thanks for being a part of the First Tech community, Alex!
Glenice and Evy was great
14 July 2025
Unprompted review
Reply from First Tech - Bella Bottega
Helping our members achieve their financial goals is what we do best.
Evy Michael rinsi were all helpful!
18 June 2025
Unprompted review
Reply from First Tech - Bella Bottega
We love hearing about your great experiences with our team!
Very Professional and efficient highly recommended
I interacted with Glenice Griffen who is extremely helpful, responsive, prompt and resourceful. My experience at this branch has always been good but Glenice went an extra mile to make the banking experience smooth and easy for me.
12 June 2025
Unprompted review
Reply from First Tech - Bella Bottega
Thank you for your kind words, Soumya! 💙
Rinsi Arora helped me out with a transaction.
Rinsi Arora helped me out with my time-sensitive request. She has always been wonderful with understanding our needs, paying attention to the details, providing us with options, and being transparent, responsive and timely in all our interactions.
11 June 2025
Unprompted review
Reply from First Tech - Bella Bottega
Thank you for your kind words, Meg! 💙
Banking here for 30 years
Been banking here for 30 years.
Glenice is awesome!
10 June 2025
Unprompted review
Reply from First Tech - Bella Bottega
We’ll be sure to pass this along! Glenice will be thrilled to hear your kind words.
Excellent and dedicated service by Shaveta Sharma
Excellent and dedicated service received from Shaveta Sharma and the team at the Redmond Branch. Shaveta listens to my financial needs and provides excellent advise and options to consider for my savings and certificate of deposit accounts.
22 May 2025
Unprompted review
Reply from First Tech - Bella Bottega
Helping our members achieve their financial goals is what we do best.
Amazing people connect with good service
Amazing people connect with good service
22 May 2025
Unprompted review
Reply from First Tech - Bella Bottega
Thanks for being a part of the First Tech community, Sri!
Shaveta Sharma is kind and…
Shaveta Sharma is kind and professional, she is always so enthusiastic to help, we really appreciate her financial advice and assistance to every inquiry we made.
8 May 2025
Unprompted review
Reply from First Tech - Bella Bottega
That’s what we love to hear!
Excellent Customer service
Highly recommend this branch. Worked with Rinsi Arora for couple of years. She is very knowledgeable and helpful to find banking solutions that work best for our needs.
15 May 2025
Unprompted review
Reply from First Tech - Bella Bottega
Helping our members achieve their financial goals is what we do best.
Rinsi was very polite and shared all…
Rinsi was very polite and shared all the information and benefits opening an account with FirstTech. It was a great experience.
10 January 2025
Unprompted review
Reply from First Tech - Bella Bottega
We appreciate you posting about your positive experience with Rinsi.
Our team strives to provide exceptional service, and it's great to know we stand out. Thank you for sharing your thoughts, Saurabh!
Super
They really understands customer requirements and this is been my one stop solution for all my banking needs. especially Rinsi, Jessie to be specially mentioned.
12 December 2024
Unprompted review
Reply from First Tech - Bella Bottega
Rajesh, thank you for your fantastic review after receiving help from Rinsi and Jessie and for taking the time to post on two platforms. We're truly appreciate your support and kind words. Providing exceptional service is our priority, and your feedback truly motivates us. Have a great day!
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