First Tech Credit Union Reviews 13

TrustScore 4.5 out of 5

4.3

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Company details

  1. Credit Union
  2. Financial Institution

Written by the company

First Tech Credit Union is the dedicated credit union for employees working in the Information, Communications and Technology (ICT) sector in Ireland. First Tech was established in 1961 and was originally called the Civil Service Credit Union and later became the Telecom Eireann employees credit union and then ESCCU. It was renamed First Tech Credit Union in 2020. Key member benefits include competitive rates on personal loans, various savings options and insurance benefits at no extra cost. Members can borrow up to €120,000* and the maximum savings threshold for individual members is €100,000. (*Terms and Conditions apply). First Tech Credit Union is member-owned and not-for-profit with all profits being returned to members in the form of reduced fees, lower loan rates and attractive dividends. It is overseen by a volunteer Board of Directors. In recent years, First Tech has built strong relationships with many companies across the ICT sector, from multi-nationals to SMEs. First Tech works with these companies and their employees to provide information and advice on First Tech’s products and services. These members value the personal and trustworthy service First Tech provides on a daily basis. First Tech Credit Union is regulated by the Central Bank of Ireland.


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

13 reviews

5-star
4-star
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1-star

Hasn’t replied to negative reviews

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Rated 1 out of 5 stars

I fodifferace when you become a pensionerund getting a loan the worst…

I found getting a loan the worst experience and felt it was because I had retired I had plenty of assets to cover loan and no face to face also asked for things to be sent in pdf file
I have coffee with retirees for eir and alot have found it not as assemble as the banks who offer lower interest rates . I find the counter staff amazing amazing the credit union was set up for people to stop them going to money lenders and now the y can't use common sense and be there especially for people like me who are almost 40years in one and whre my mother volunteered for years in Harold's Cross credit union

8 October 2025
Rated 5 out of 5 stars

Not afraid to apply foe a loan

Not afraid to apply foe a loan. Made easy
Not any particular date but each time since I joined.
The budget account takes away all the pressure. Staff sre excellent

15 April 2025
First Tech Credit Union logo

Reply from First Tech Credit Union

Hi Nora, thanks so much for your positive feedback

Rated 5 out of 5 stars

Application made so easy.

I can complete all of my queries from my sittingroom. I made my request for loan which was approved on a few days and the amount requested was in my bank account immediately. Ease of application plus sped of approval and delivery was excellent.

1 February 2026
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Reply from First Tech Credit Union

Thank you for your kind feedback.

Rated 5 out of 5 stars

Very efficient

Very efficient, good communicators
Very understanding.
Thanks

15 April 2026
First Tech Credit Union logo

Reply from First Tech Credit Union

Thanks Danny, we're delighted you've had a good experience with us

Rated 5 out of 5 stars

For me the walk in service to the CU is…

For me the walk in service to the CU is a must,,Service and Knowledge of staff is good, When phoning speed of answer and dealing with the agent has always been a good experience,,,I’ve included a date in March but might not be exact date,,

9 March 2026
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Reply from First Tech Credit Union

Thank you so much for your kind review. We are always delighted to meet our members face-to-face.

Rated 5 out of 5 stars

Their customer service is first rate

Their customer service is first rate. The website can be a little clunky to use from a phone but is still easy enough.

21 January 2026
First Tech Credit Union logo

Reply from First Tech Credit Union

Thank you for your kind review and honest feedback. We appreciate it.

Rated 5 out of 5 stars

First Tech CU has transformed by day to day banking

First Tech CU has transformed by day to day banking - I have commenced using Budget account this year - and it is an amazing service to support household budgeting planning and year 2 I have switched most of my DDs to the Credit Union.

I love dealing with First Tech CU as the speed of response is exemplary and you deal with "people" V call queues in call centres.

Their App I feel is easy to access, navigate and secure.

15 April 2026
First Tech Credit Union logo

Reply from First Tech Credit Union

Hi Shinners, thanks so much for your wonderful review. We're thrilled to hear you've had a great experience with our products and service.

Rated 5 out of 5 stars

Start to end hassle-free in creating a…

Start to end hassle-free in creating a Account

The staff members are excellent and I highly recommend this service.

highly recommended.

15 April 2026
First Tech Credit Union logo

Reply from First Tech Credit Union

Hi Arunkumar, many thanks for your positive feedback and for recommending us. We're delighted you had a good experience.

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