Eyesential under eye enhancer by First Cosmetics Ltd  Reviews 126

TrustScore 4.5 out of 5

4.5

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Rated 5 out of 5 stars

Eyesential is the best product on the market that really works and never lets me down!!! I have tested all comparable, even cheaper products on the market and always come back to Eyesential. It does i... See more

Company replied

Rated 3 out of 5 stars

I love the product. Have been using it for years but the consistency of the product is frustrating and it never comes close to lasting 200 applications. This time I shook the bottle before opening i... See more

Company replied

Rated 5 out of 5 stars

I was introduced to you product by my daughter last Christmas loved it but unfortunately I lost it my daughter was in hospital a long long time she gave me the Email clicked paid with in a few days... See more

Company replied

Rated 5 out of 5 stars

Have been using this product for some 30 years. Had a problem getting it over covid so tried My Perfect Eyes. No comparison to Eyesential - really felt horrible on the skin. Eyesential is the best... See more

Company replied

Company details

  1. Beauty Product Supplier
  2. Beauty Products Wholesaler
  3. Beauty Supply Store
  4. Cosmetic Products Manufacturer

Written by the company

Making women look and feel years younger for over 30 years! Our award winning brand "Eyesential" is the original, and only trusted under eye enhancer used by Hollywood makeup artists. Loved and adored by global celebrities and professionals within the industry.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

126 reviews

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Replied to 100% of negative reviews

Typically replies within 1 week

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Rated 5 out of 5 stars

Eyesential is the best product on the…

Eyesential is the best product on the market that really works and never lets me down!!! I have tested all comparable, even cheaper products on the market and always come back to Eyesential. It does its job 100%. It makes me happy to look better because it magically removes the wrinkles around my eyes. I will now stick with Eyesential and hope that this great product will accompany me for the rest of my life. I'm so glad you exist!!! :-)

5 January 2026
Unprompted review
 Eyesential under eye enhancer by  First Cosmetics Ltd  logo

Reply from Eyesential under eye enhancer by First Cosmetics Ltd

WOW! Thank you so much for your wonderful, lovely feedback! We are always delighted to hear from our customers and the changes it makes that helps make you feel and look your best.

Rated 3 out of 5 stars

Blurs wrinkles by can't use cream over…

Blurs wrinkles by can't use cream over it as lines reappear. I also dries up in bottle so lose a lot of product.

1 January 2026
Unprompted review
 Eyesential under eye enhancer by  First Cosmetics Ltd  logo

Reply from Eyesential under eye enhancer by First Cosmetics Ltd

Hi Debbie, thanks for your feedback. In order to see the full visual results and benefits, the area must be completely clean, dry and free from any other liquid formulas.

Rated 1 out of 5 stars

I bought this product..

I bought this product... I didn't like it, left dry flaky finish. I left review on here & it seems to have disappeared!!!! What's going on here??

10 December 2025
Unprompted review
 Eyesential under eye enhancer by  First Cosmetics Ltd  logo

Reply from Eyesential under eye enhancer by First Cosmetics Ltd

Dear Debbie, thank you for your continued feedback and communication. Despite our teams best efforts and communication! Your previous feedback that you left 5 days ago is clearly displayed and visible. All historical feedback on the platform will always be visible to all customers. We hope this clarifies your concerns. Have a lovely evening.

Rated 5 out of 5 stars

Good service

Easy to order and prompt delivery

29 September 2025
 Eyesential under eye enhancer by  First Cosmetics Ltd  logo

Reply from Eyesential under eye enhancer by First Cosmetics Ltd

Thanks so much for your wonderful feedback 😊

Rated 5 out of 5 stars

Just brilliant

First cosmetics are absolutely fantastic !! They are always helpful and know how to look after their customers !! Deliveries are quick and their products are second to none !!

18 August 2025
 Eyesential under eye enhancer by  First Cosmetics Ltd  logo

Reply from Eyesential under eye enhancer by First Cosmetics Ltd

Thank you so much for your wonderful feedback, we are delighted to hear that!

Rated 5 out of 5 stars

Excellent company to deal with answers…

Excellent company to deal with answers any queries very quickly. I am a regular customer living in France.

14 August 2025
 Eyesential under eye enhancer by  First Cosmetics Ltd  logo

Reply from Eyesential under eye enhancer by First Cosmetics Ltd

Thanks so much Joy! Always a pleasure to speak to you.

Rated 5 out of 5 stars

Alls good

Excellent quality product bargain price for 2packs
Pleasure to deal with Thanks

7 August 2025
 Eyesential under eye enhancer by  First Cosmetics Ltd  logo

Reply from Eyesential under eye enhancer by First Cosmetics Ltd

Thank you so much for your lovely feedback, it's greatly appreciated.

Rated 5 out of 5 stars

A well deserved 5 stars

I’ve used this great product for years quite simply because it works really well. Also in my experience, their customer relations are second to none if you have any queries.

7 August 2025
 Eyesential under eye enhancer by  First Cosmetics Ltd  logo

Reply from Eyesential under eye enhancer by First Cosmetics Ltd

Linda, thank you so much for your wonderful feedback, it means the world to us.

Rated 5 out of 5 stars

Excellent

Excellent! Fast order processing and shipment.

17 June 2025
 Eyesential under eye enhancer by  First Cosmetics Ltd  logo

Reply from Eyesential under eye enhancer by First Cosmetics Ltd

Thank you so much, that's really nice to hear.

Rated 3 out of 5 stars

love the product but never last 200 applications

I love the product. Have been using it for years but the consistency of the product is frustrating and it never comes close to lasting 200 applications.
This time I shook the bottle before opening it the first time and when I open it there is thick build up of product around the lid area and on the application stick. Once this is inside the product goes gritty and unusable very quickly.

27 May 2025
 Eyesential under eye enhancer by  First Cosmetics Ltd  logo

Reply from Eyesential under eye enhancer by First Cosmetics Ltd

Hi Linda, thank you for your recent feedback! This happens when the formula hasn't been thoroughly shaken enough. Please feel free to contact us directly at sales@firstcosmetics.co.uk; one of the team are always here to help.

Rated 5 out of 5 stars

Excellent product removes bags and…

Excellent product removes bags and lines under eyes temporarily and doesn’t leave a white residue. Would recommend

27 May 2025
Unprompted review
 Eyesential under eye enhancer by  First Cosmetics Ltd  logo

Reply from Eyesential under eye enhancer by First Cosmetics Ltd

Maureen, thank you for your wonderful review! It's greatly appreciated.

Rated 5 out of 5 stars
 Eyesential under eye enhancer by  First Cosmetics Ltd  logo

Reply from Eyesential under eye enhancer by First Cosmetics Ltd

Thank you Una, so pleased you are happy with the service.

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