When you're tired of getting cheap and weak magnets, you need these guys! Well-packaged, fast shipping, and most importantly -QUALITY CONTROL! Every order has been flawless (or as close as humanly pos... See more
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When you're tired of getting cheap and weak magnets, you need these guys! Well-packaged, fast shipping, and most importantly -QUALITY CONTROL! Every order has been flawless (or as close as humanly pos... See more
Company replied
I’ve had magnets before from First4Magnets so knew where to look for small but strong magnets to hold up a bedsheet with no creasing or bagging against our steel garage doors as a screen for our outdo... See more
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I wanted a strong but small magnet to help my folding bike stay together as I'd added a bit of kit which meant the original magnet no longer reached the joining plate. Michelle at first4magnets was s... See more
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These magnets (10mm diameter, 3 mm thick , 2.1kg break) were just what was required to superglue to rope end caps to make a lanyard magnetic breakaway. Ordering was easy and delivery prompt.
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Walker Industrial Estate, Ollerton Road, NG22 0PQ, Tuxford, United Kingdom
No history of asking for reviews
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Hasn’t replied to negative reviews
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I bought 1x FerroFlex A3 sheet and a pack of 89x51mm MagFlex. The magnets were stronger than I expected for how thin they are. I'll definitely be getting my magnets from here in the future.
Hi good afternoon Blessings to you.ive watchd the you tube videos of people useing the first for magnets.ive never done this B4 can anyone plz tell me what is the Best magnet Package i should buy for my first time.There is a Beach where i stay can someone give me the rite information. & Does first for Magnets give or would they advise on which package i should buy im so Excited abt buying a Package but dont know what one to get. + would first for Magnets tie the rope onto the Magnet for me B4 Posting the Magnet Package out to me as the you tube video says that i need to tie Rope through the Loop. Ive watchd the video so many times to see if i can do it im so embarresed i cant do it. Would first for Magnets be able to tie the rope through the Loop for me plz.ive got cash to buy a Magnet Package but im holding back from buying one as i cant tie the rope thru the Loop & what Magnet Package should i buy .Can Someone give me the information plz ide be Extremly Grateful to you.Many Thanks to you.God Bless 😊🙏✝️🙏
They hide the fact that they don't pay their own custom bills when shipping to the US. Only reason I caught it was because they put it in the receipt that they emailed.
I ordered secondary double glazing (based on my own measurements) when it arrived and it didn't fit I contacted customer services. They pointed out the measurement guide (which I had ignored). They toldme to return the unit and they would recut.
Absolutely delighted with service and helpfulness
Magnet was strong enough, but quality very bad. Material of magnet is very poor.
My previous review gave this company 5 stars, but I am disgusted by their dishonesty, hence writing another review and giving them 1 star.
I purchased two separate items on 27/12/24. For the first one, I opted for the standard delivery, and for the second one, I paid extra for ( Royal Mail Express, as they called it). I received two emails at around one pm the same day (Friday) saying they had dispatched the items, but not so according to the Royal Mail, its tracking states that First4Magnets told them that they had dispatched the items at 2 pm on Saturday! Whether I get the items I purchased or not remains to be seen, but, in my opinion, dishonesty is as good as con.
Replying to First4Manets’ comments:
Although I appreciate their sympathetic response, the fact remains that today on 2nd January 2025, the Royal Mail tracking is still reporting “we are expecting it”! It is no good to say we have no control over it since Royal Mail is your chosen default courier, and you didn’t say -at the time of purchase-if you order “we have no control over it” which sounds as pathetic as it is.

Reply from FIRST4MAGNETS
good prices for the magnets I ordered, came well packaged and on time

Reply from FIRST4MAGNETS
Excellent service and a first rate delivery, magnetic gate catch brilliant well done ,

Reply from FIRST4MAGNETS
Love this company. You can speak to someone really easily and the staff are really well informed and helpful. Great!

Reply from FIRST4MAGNETS
They use paypal address pull
Havent even got my order yet but ugh

Reply from FIRST4MAGNETS
Excellent quality and cheaper than amazon. There was a bit of a glitch on the website which meant I was overcharged for my order. The following day I received a phone call to let me know. A couple of hours after the call the money was back in my account. Brilliant service. They’ve been added to my favourites and have already been recommended to others

Reply from FIRST4MAGNETS
Excellent service and advice, top responsiveness, and personal approach. Recommended!

Reply from FIRST4MAGNETS
Absolutely great customer service coupled with an excellent website and very quick shipping and delivery. I only wish I needed more magnets.

Reply from FIRST4MAGNETS
Customer service gaslighted me and called me a liar, very bad experience with Michelle from First4Magnets.
Ordered 2 sets of modelling magnets from them in December 2023 to make some gifts for Christmas. However, upon trying to use the magnets to attach accessories to the models the majority of them snapped in half.
Contacted customer service in January 2024 via email, but they never replied. Then created a PayPal dispute and uploaded a photo of the broken magnets.
First4Magnets claimed that they had replied to my original email, they had not. Then they claimed that the damage was not visible in the photo, the magnets could clearly be seen to be broken. They also wanted a forensic report on how the magnets had been used and why they had snapped, they did not put any trust in the customer at all.
Overall, abhorent customer service! Probably the worst experience I have ever had! Lost the money I spent on the magnets, and had to use a different method to attach the accessories to the models for Christmas.
Thanks for nothing First4Magnets.

Reply from FIRST4MAGNETS
The magnets were well packaged and delivery costs reasonable.

Reply from FIRST4MAGNETS

Reply from FIRST4MAGNETS
Great product,will certainly be back for more in the near future.

Reply from FIRST4MAGNETS
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