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4.6

Excellent

TrustScore 4.5 out of 5

18 reviews

5-star
4-star
3-star
2-star
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Rated 5 out of 5 stars

I use Fins for servicing and MOT's

I use Fins for servicing and MOT's. I would say very good. The guys (and girls) know exactly what they are talking about, are all bikers. It's a big enough place, so they have a good number of mechanics and experience. It really shows that tehy are not part of chain - independent garages just seem better. And the mechanics are not 17 years old either, they seem experienced. Also, if there is something small wrong with your bike, they don't make a whole deal about it, they just charged me 15 minutes time to fix something simple, so appreciate the honest pricing. would give 6 stars if I could!

4 May 2026
Unprompted review
Rated 5 out of 5 stars

Excellent service by the whole team

Excellent service by the whole team! Have been a loyal customer for 16+ years because they are honest, fair with their pricing, and completely trustworthy. Highly recommended for any rider

15 January 2026
Unprompted review
Rated 5 out of 5 stars

Caring for people

These people are so caring about people, they mix old school atmosphere with modern life, they truly go out of their way to make sure you are happy. They know everything there is to know about motorcycles and what people want

1 January 2026
Unprompted review
Rated 5 out of 5 stars

Fins sold my CCM on my my behalf

Fins sold my CCM on my my behalf. Widely advertised on a Monday morning and sold by the same evening. Collected from my home, a very good price was achieved and a fair commission charged.Grateful to Grant and his Staff for their professional service.

12 December 2025
Unprompted review
Rated 5 out of 5 stars

went there to look up some bikes

went there to look up some bikes , made my choice, test drive and deposite , now bike has been delivered ,, truly proffessional and customer friendly , not corporate bull you get from otherbike companys in the south east

29 October 2025
Unprompted review
Rated 5 out of 5 stars

A proper motorbike shop that cares.

I visited Fins motorcycles to view a bike that interested me. I met both Monica and Grant who could not have been more helpful. I was offered a test ride before I had time to ask for one and I was able to take out two bikes to compare.
Although I didn’t go through with a purchase today I was offered a good part exchange price and I will be back once the right model is available.
A fantastic bike shop that deserves continued success.

16 May 2025
Unprompted review
Rated 5 out of 5 stars

What a great company to deal with

What a great company to deal with, every member of staff I've spoken to have been so helpful.
They have gone out of their way to make sure everything goes smoothly.
best motorcycle supplier I have ever dealt with....and I've dealt with a few !
Can't recommend them enough, Will definitely go to then first when looking for a bike.

10 March 2025
Unprompted review
Rated 5 out of 5 stars

Friendly helpful service

,
I'd like to take the opportunity to say thank you very much for the delivery of my new bike and all your help with the purchase. Plus I would like to say thank you to your driver for an excellent service delivering my bike on the 3rd July, pleasure doing business with you all at fin's

1 June 2024
Unprompted review
Rated 5 out of 5 stars

Bought a vn900 custom

Bought a vn900 custom, very helpful throughout, had a few issues which they sorted , grant and monica have been superb throughout,
Company is judged by by their after sales and they have frankly been truy fantastic i cant fault them
Thank you both so much one happy customer

14 February 2024
Unprompted review
Rated 5 out of 5 stars

Wow - Excellent Customer Service

Wow - I am really impressed. Rode there to get MOT on bike. Suspension warning light came on whilst riding there. Spoke to them as soon as I arrived, they knew immediately what the problem was, got it done - saving me significant £s from BMW. Gave me a lift home AND delivered the bike back to me (a good 45 minute drive). I cannot speak highly enough - EXCELLENT service.

21 November 2023
Unprompted review
Rated 5 out of 5 stars

Trustworthy & honest family run business

Trustworthy & honest family run dealership.
I just bought a lovely BMW K1200S for a very decent price, I highlighted a minor issue with the bike and Grant fixed this with no quibble at all. Brilliant knowledge of bikes plus
Great sales & aftercare team. I can’t recommend them enough.
A very happy customer!
AE

30 March 2023
Unprompted review
Rated 5 out of 5 stars

Demonstrable expertise

Demonstrable expertise, great service. Three other garages had failed to fix my bike; Grant diagnosed the problem quickly, fixed it and got me back on the road same day; delighted.

13 January 2023
Unprompted review
Rated 5 out of 5 stars

Bought a used Honda from Fin's

Bought a used Honda from Fin's. Super helpful in the shop. Very knowledgable and not at all pushy. A couple of months in and so far so good. Thanks for the tshirt too! Nice extra touch

9 October 2022
Unprompted review
Rated 5 out of 5 stars

Been using Fins since they started in…

Been using Fins since they started in 1988, deal with them on almost a daily basis ( I run my own bike school) for servicing , spares , and bought and sold many bikes and always had nothing but excellent service from them. Proper, real enthusiasts bike shop, and trust then enough to always recommend to my trainees

11 May 2022
Unprompted review
Rated 5 out of 5 stars

Great team in the service and MOT department.

MOTs done in half an hour while you wait, with no appointment needed (unless your current MOT has expired). I took my bike for an MOT recently: it failed due to a problem I was already aware of but they were able to fix it there and then and re-test it with only a small nominal charge for the work. I also appreciated that they took time to show me where the problem was and explain exactly what needed to be done.

3 September 2021
Unprompted review
Rated 5 out of 5 stars

Well pleased purchaser of a Piaggio X10

Recently purchased a 2013 Piaggio X10 maxi scooter from Fins and part exchanged a Suzuki Address 110. It was a decent all round deal financially. They arranged delivery and I was amazed at the presentation of the new machine when it was rolled out of the van as it looked as good as new. I am very pleased as it is a wonderful ride. You are clearly a well regarded and long established honest business. Well done Grant and Fin for making the buying experience so good. Thank you. Mike S

27 May 2021
Unprompted review
Rated 5 out of 5 stars

My local bike shop and have used them…

My local bike shop and have used them since 1988 for servicing and tyre fitting. Friendly honest staff, fair prices and a wide selection of used bikes. MOT's while you wait. Would recommend without hesitation to anyone in the East Surrey area.

21 May 2018
Unprompted review

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